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I am Steve Cheney, owner of Virginia Glass, a 34-year veteran of the auto glass industry. I established Virginia Glass in 1999 on the belief that a local firm, staffed by very experienced and committed employees, could deliver client satisfaction that the competition could only dream about.
Reviews (18)
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Veronica H.
Jun 28, 2022
I originally went to SafeLite when I got a crack in my windshield. I tried for over a month to get it fixed with no luck (for various reasons). I was getting ready for a road trip and needed to get the windshield fix within a couple of days. I picked my vehicle up from SafeLite and dropped it off at Virginia Glass. The next day my windshield was fixed! I am so glad I called them and if anyone asks me where to go for windshield replacement my answer will be VIRGINIA GLASS in Gainesville!
Larry Finkel
Feb 25, 2022
VA Glass replaced the windshield on my 2014 BMW 335. Excellent all around. They were prompt, professional, knowledgeable and friendly. They worked with my insurance company which made it super easy to work with them. Overall they did a fantastic job. I highly recommend. Service: Auto windshield replacement
Laura Beach
Jan 22, 2022
Virginia Glass got me a new windshield within a few days after a large competitor gave me the run around for 2 months over a glass shortage. They were professional, knowledgeable and helpful. This is my new go-to for glass repair! Service: Auto windshield replacement
Jennifer W.
Sep 15, 2021
This is my second time using Virginia glass. Over the weekend my car was vandalized, and even though I could've been paired with Safelite or another company, I waited to talk to my insurance agent on Monday so that he could remind me of the glass company that he had referred to me years earlier. Luckily for me Virginia glass was able to come out to my home and fix my windshield within two days.

These guys are great and always professional! I was told they would arrive in a window between eight and 12. At around 8:15 AM I got a call from the technician saying he was en route and will arrive to me by 835. He told me WORK would take about 45 minutes, and almost to the.com or 45 minutes later he was finished. Really happy with the work and professionalism.

If you feel like waiting forever for a technician to show up, would like to be aggravated by canceled appointments or subpar work, there are technicians out there in abundance for you. But if you want to bypass all of that, definitely reach out to Virginia glass!
Michael A. Wightman
Mar 21, 2019
Friendly environment. I was taken care of well and every effort was made to make sure I was satisfied with my windshield replacement.
George Duncan
Jan 07, 2019
My biggest complaint: Didn't have enough time to enjoy coffee while they repaired the windshield. Just as I began to stir the sugar and cream, the technician indicated the repair as completed. Wow. impressive! If you need a repair, don't waste time searching for reviews any longer, just go see Steve.
Andrea Y.
Oct 04, 2018
A small chip turned into a rapidly growing crack in my windshield earlier this week. I reached out to several companies about getting the windshield replaced and of the three companies I contacted, only Virginia Glass responded - and they responded very quickly. Within a few days, I was able to schedule an appointment at the location and time of my preference.

Their flexibility and quick turn-around time allowed me to get the replacement I needed with virtually no inconvenience to me. The technician arrived right on time and the claim process was handled quickly and easily. I'm very pleased with the service I received from Virginia Glass and would use them again if needed (although I confess that I would rather not have any need for another windshield replacement.)
Matt B.
Dec 15, 2017
Chip is the man. Takes care of my customer cars at the shop and took good care of me when insurance was completely incompetent and I had to pay out of pocket for a windshield repair. Prompt and friendly service, they took care of the price. Life is good.
Kim K.
Oct 31, 2016
Virginia Glass is top notch! They fixed my windshield is less than a day and the car looks brand new. Steve and Chip were so nice and so accommodating. I was all so easy and the job was completed 100% correctly and efficiently. Thanks!
Valeria V.
Sep 29, 2016
I worked with the Tyson office. They did excellent work, and when my rearview mirror fell off, they came by next day and made it right. Easy to work with and high quality.
Michael S.
Sep 05, 2016
After a small rock chip turned into a long crack, I knew it was time to replaced my windshield. After searching reviews and emailing with Steve, I felt comfortable choosing Virginia Glass. In the end the work was near perfect, the communication was top-notch, and the price was reasonable. If I am faced with needing a replacement windshield in the future, I will definitely consider Virginia Glass again.
Jon L.
Sep 01, 2016
Once again.a visit from Va Glass. Somewhat painful to get a windshield replacement again.this was number 5. My 11th year in NoVa and another windshield cracked and another replacement. It's cool they come to your location and do the replacement. Phil is a great Tech and really knows that he's doing a true Pro. My only hope is that I don't see him for a long time.
Bob M.
Jul 14, 2015
I really hate leaving this negative review because I feel like I am an exception but the reality is that I scheduled an appointment through my insurance company and picked a time that I could fit into an extremely busy work week and 2 days later when I arrived there was only one person there on a phone call and when he got off the phone he said that he had no appointments.

I gave him my confirmation number and he said that it wasn't an appointment and didn't offer any real solution, offer to make another appointment, or even look at my car to confirm they could do the work. I understand that things happen but just giving me a response that I don't have an appointment is not what I would classify as helpful.

I feel bad that the person was on a personal call regarding someone being in the hospital but if someone is in the hospital I would have rather there been a sign on the door indicating there was a family emergency rather than someone being there that probably should be somewhere else.
Kristen S.
Jun 19, 2015
After contacting my insurance company, who works exclusively with SafeLite, I looked around for a local company with a better price. Virginia Glass was it! The price I paid was the price quoted over the phone, they came to my house and had the windshield replaced quickly. Friendly, knowledgeable, and cheaper than the competition. Thank you, Steve and Jef, for making my frustrating chore a simple task. I would highly recommend this company to anyone needing glass repair or replacement.
Lisa M.
Feb 13, 2015
Need your WINDSHIELD replaced in VA? These guys (Chip, Steve & Jef.not to be confused with Manny, Moe and Jack) are AMAZING! They stepped me through the claim process, got my insurer on the phone my first call in, verified my coverage, called around to find my windshield, scheduled my appointment and within 48 hours it's DONE! Truly above and beyond service one rarely finds these days!
Anne M.
Dec 15, 2014
Friendly, quick, and clearly knows what they're doing. I'd recommend to anyone who needs a windshield replaced.
Joseph K.
Feb 03, 2014
Last week Virginia Glass replaced the windshield on my Ford Freestyle. The owner, Steve, was very easy to work with. Sent a quote by e-mail on request. Price was all inclusive, reasonable, and the work they did seems perfect. The windshield seems snug, all the trim was put back correctly, and they even saved my inspection sticker and remounted my EZpass velcro strips.
Glenda W.
Dec 12, 2013
Very down to earth and easy to talk to. provided prompt quality service! very friendly employees. i will definitely use them again should the need arise!