Business Details
Your Trusted Auto Body Repair Experts in Western North Carolina
At First Aid Collision, we pride ourselves on delivering exceptional auto body repair services with a commitment to quality and customer satisfaction. Our team of skilled technicians brings years of experience to every project, ensuring precision in collision repair, dent removal, and auto painting. We understand the importance of restoring vehicles to their pre-accident condition, combining advanced techniques with meticulous attention to detail. Our clients consistently commend our professionalism, timely service, and transparent communication throughout the repair process. With locations in Arden, Hendersonville, and Brevard, NC, we serve the Western North Carolina region with reliability and expertise.Whether addressing hail damage, fender benders, or comprehensive bodywork, we prioritize efficiency without compromising craftsmanship. Our dedication to excellence has earned us a reputation as a trusted partner in automotive repair, reflected in our five-star reviews and repeat clientele. We work closely with insurance providers to streamline claims and offer competitive pricing, ensuring a seamless experience for every customer. From minor scratches to major structural repairs, our goal is to exceed expectations while maintaining the highest standards of safety and quality. Choosing First Aid Collision means choosing a team that values integrity, expertise, and your complete satisfaction.
Services
Collision Repair
Auto Painting
Dent Repair
Windshield Replacement
Bumper Repair
Hail Damage Repair
Fender Repairs
Highlights and features
- We deliver precision auto body repairs with a 5-star customer satisfaction rating.
- Our team provides transparent communication and competitive pricing.
- We offer efficient service with quick turnaround times for collision repairs.
- We specialize in restoring vehicles to pre-accident condition with meticulous detail.
- We serve multiple locations across Western North Carolina with reliable expertise.
What people say
Superb customer service
Great work
Brand new look
Quick, efficient service
Highly recommend
Services
Collision Repair
Our collision repair service addresses structural and cosmetic damage from accidents. Using advanced equipment, we restore vehicles to factory specifications while maintaining safety standards. Clients consistently praise our ability to make cars look 'brand new' after repairs.
Auto Painting
We provide color-matched auto painting services for partial or full vehicle refinishing. Our process ensures seamless blending with existing paint while protecting against future wear. Customers highlight our attention to detail in achieving flawless finishes.
Dent Repair
Specializing in dent and scratch removal, we use precision techniques to eliminate imperfections without compromising vehicle integrity. Our efficient service delivers quick turnaround times while maintaining original paint quality.
Windshield Replacement
We offer complete windshield replacement services using OEM-quality materials. Our technicians ensure proper installation for safety and structural integrity while maintaining the vehicle's aesthetic appearance.
Hail Damage Repair
Our hail damage specialists restore vehicles to pre-storm condition using dent repair and panel replacement techniques. We work efficiently to complete repairs within days while coordinating with insurance claims processes.
Questions
What types of auto body services do you offer?
We specialize in collision repair, dent removal, auto painting, windshield replacement, and hail damage restoration for all vehicle types.
How long does a typical collision repair take?
Most repairs complete within 3-5 business days, depending on damage severity and parts availability. We prioritize efficiency while maintaining quality standards.
Do you work with insurance companies?
Yes, we coordinate directly with major insurance providers to streamline claims processing and minimize out-of-pocket costs for customers.
Are your technicians certified?
Our team includes experienced auto body specialists trained in modern repair techniques and safety protocols for all vehicle makes and models.
What areas do you serve?
We serve Asheville, Hendersonville, Brevard, and surrounding areas in Western North Carolina with convenient location options.
Reviews (7)
Lisa Gibson
May 17, 2022
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They got my car in quickly and did a great quality repair in a short time. Crystal provides the best customer service keeping you informed the whole process. Service: Body & Trim
Tony Sosa
May 05, 2022
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Absolutely satisfied! From the minute that I walked in for an apt. Crystal did an amazing job with communication, called me to update me on progress. Was a little bummed out that my car was crashed but they returned her fixed up and brand new. Looks like it never happen. Very well organized. and professional! Thank you guys for fixing my Subaru! I highly recommend you won't regret it!
Veronica Russell
Mar 06, 2022
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My car was in an accident and needed repair. They had originally given me a date a month out but were able to squeeze me in over a month early due to a cancellation. Crystal is the best at keeping you in the loop and definitely has amazing customer service skills. Would recommend and return of ever needed in the future!
Laron Mills
Feb 09, 2022
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The worst body shop in town. After having my car for over 2 months, leaving me without transportation for over 30 days after my rental had expired, I still received a rush job. What was supposed to be all new tires, was actually fraud. On pick up day I had a flat front driver tire and it will not hold air for more than a day. I had a chip size piece, broken off of my dash and my glove compartment is broke and hanging still. After witnessing the service that my wife received from a different body shop, I realized that My insurance company and I, had been robbed.
Caroline May
Feb 06, 2022
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Could not recommend anyone else. Was in an accident on 26 less than a month after purchasing my new car. First Aid fit me in and Crystal and Seth kept me informed during the process. Car looks and runs great. Services: Tires, Air conditioning, Painting, Welding, Body & Trim
Lacie Barrineau
Jan 20, 2022
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Crystal has been amazing! She had called or text every step of the way and then some! All of the people have been very professional and friendly. I will definitely be coming back should the need arise. I'm sorry my car was in such bad shape when it got there. You all have made it better than before the accident! Services: Painting, Body & Trim, Electrical
Theresa James
Nov 26, 2021
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Such nice people! Superb customer service and they did an excellent repair job! Excellent communication throughout the whole process, and they went out of their way to make sure my car was ready when promised. I highly recommend First Aid Collision. Services: Painting, Body & Trim
