Business Details
50+ Years
experience
Emergency
services
Your Trusted Partner for Towing, Hauling & Auto Services in Delaware
At Betts Garage, we have dedicated over five decades to perfecting the art of towing, hauling, and vehicle recovery services across the Mid-Atlantic region. Since our founding in 1973, we've built a reputation for excellence through our investment in cutting-edge equipment including 20,000 lb rollbacks, 75-350 ton wreckers, and specialized lowboy trailers designed for heavy equipment transport. Our team of certified professionals operates 24/7, responding to emergencies with precision and efficiency while maintaining the highest safety standards for all vehicle types from passenger cars to construction machinery. We distinguish ourselves through our commitment to customer satisfaction, demonstrated by our comprehensive service offerings that include impound management, auto glass replacement using OEM materials, and collision repair with free estimates.Our facility maintains strict security protocols and transparent pricing structures, ensuring clients receive fair value for our premium services. With generations of combined experience, we serve diverse clients ranging from individual vehicle owners to major municipalities and universities. Our investment in continuous training and equipment upgrades ensures we meet evolving industry demands while preserving the personal touch that has defined our family-owned business for generations. We stand behind our work with clear policies for vehicle handling, damage documentation, and insurance coordination, providing peace of mind throughout the service process. This unwavering dedication to quality, reliability, and customer care has earned us recognition as Delaware's premier towing and recovery solution.
Services
Towing
Hauling
Auto Glass
Collision Repair
Impound Services
Details
- Year established: 1973
Highlights and features
- We operate a diverse fleet with equipment for all vehicle types up to 350-ton capacity
- Our team provides 24/7 emergency response with rapid deployment capabilities
- We use OEM-quality materials for all auto glass replacements and repairs
- Our impound facility maintains strict security and transparent pricing policies
- We offer comprehensive documentation and insurance coordination for all services
Services
Towing
Betts Garage provides comprehensive towing solutions for all vehicle types, from passenger cars to heavy construction equipment. Our fleet includes 75-350 ton wreckers, lowboy trailers, and rollback systems for damage-free transport. Available 24/7 with specialized equipment for accident recovery, lockouts, and emergency roadside assistance.
Hauling
We offer specialized hauling services for commercial equipment and oversized loads. Our capabilities include transporting earthmoving machinery, tractor-trailer rigs, and construction vehicles using heavy-duty flatbeds and landoll trailers. The fleet handles weights up to 90,000 lb GVW with secure loading systems for safe delivery.
Auto Glass
B&G Auto Glass provides OEM-quality windshield and auto glass replacement with mobile service options. Our technicians perform rock chip repairs and full replacements for passenger vehicles, construction equipment, and fleet accounts. We maintain strict safety standards using PPG materials for durability and structural integrity.
Collision Repair
Our collision repair center offers comprehensive damage assessment and restoration services. Certified technicians handle insurance claims for passenger cars and commercial vehicles, providing pickup/drop-off convenience. We maintain 24/7 towing coordination and use advanced equipment for structural repairs and paint matching.
Impound Services
Betts Garage operates a secure impound facility with strict access controls and vehicle documentation processes. We handle insurance releases, storage fees, and vehicle recovery with transparent pricing. Our staff follows detailed protocols for damage documentation and customer verification to protect vehicle owners' interests.
Questions
What types of vehicles can you tow?
We handle all vehicle types including passenger cars, light trucks, semi-trucks, construction equipment, and heavy machinery up to 350-ton capacity.
Are you available for emergency service?
Yes, our 24/7 emergency towing service operates 365 days a year with rapid response capabilities across the Mid-Atlantic region.
What payment methods do you accept?
We accept credit card payments with a 3% convenience fee. Insurance claims require direct coordination with your provider for payment processing.
How are storage fees calculated?
Storage charges apply by calendar day at $65/day, starting from vehicle arrival until release. Minimum charges apply for after-hours pickups.
Can you handle commercial fleet accounts?
Yes, we service commercial fleets with dedicated equipment transport, maintenance support, and priority response for business clients.
What documentation is required for impound release?
You'll need a police tow slip, valid ID, and insurance documentation. Commercial vehicles require additional verification for ownership transfer.
Reviews (7)
Kyle Franklin
Feb 26, 2022
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Thank you too the office staff for being polite, efficient and patient with all of the questions I had after my car accident. Service: Car towing
TheDSweezy
Feb 15, 2022
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Everyone there was such a joy to be around and receiving help from. Highly recommend Services: Car towing, Special vehicle towing
Alexander Shaffer Alxmaximus
Feb 11, 2022
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My engine had failed near the highway exit 19. I was able to talk with them and got a tow in 20min. Super nice Service: Car towing
Arnold Palmer
Jan 24, 2022
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Vehicle was towed. Quoted multiple prices to retrieve car from yard. Wouldn't let us retrieve personal property from vehicle. When we came up with the first amount quoted we were told we had additional charges. Feel as though we are being mistreated and taking advantage of by a business that is now not releasing our vehicle because of their added extra charges we were not quoted on from our first contact.
Kaya White
Oct 31, 2021
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They hit my brother broke his mirror yelled in my mothers face and being all rude saying they were going to be unprofessional to her and just cursing and being rude
Anika Reid
Aug 18, 2021
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The staff at this location are extremely rude and condescending to the customers. My car needed to be towed off the road and when we called the staff members were unhelpful over the phone in trying to explain to me what are the best options for if they could help get it towed to a mechanic. We decided to not use this company to get the car towed from them to the mechanic due to the unpleasant experience we were having and decided to use another company to tow the car.
After signing in and paying for my car to be retrieved they followed me and my mother around and were making rude comments. I warn everyone to avoid and consider other towing companies before using this one.
After signing in and paying for my car to be retrieved they followed me and my mother around and were making rude comments. I warn everyone to avoid and consider other towing companies before using this one.
Mimi B.
Jul 23, 2021
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This company used everything in there power to up charge me. My car was towed around 3:40 and they didn't have my car in the system until 20 minutes before closing time. They charged me 50 bucks for less than 30 minutes and 50 bucks for the next day. THEY WILL CHEAT YOU! I will make sure to report them to the BBB and my attorney general.