Business Details
37 Years
experience
Trusted Auto Repair Services in The Dalles, OR
Since 1989, Precision Automotive has been The Dalles, OR's trusted name in automotive repair. Founded by Dave Wallace, a 35-year industry veteran, our shop combines decades of expertise with ASE Master Certified technicians to serve all makes and models. As an AAA Approved facility, we deliver comprehensive solutions from routine maintenance to complex diagnostics using state-of-the-art equipment.Our commitment to community values drives our 2-year/24,000-mile warranty and customer-first approach, including complimentary shuttle service and loaner vehicles. With over three decades of service, we maintain our reputation as The Gorge's #1 rated auto repair shop through technical excellence and personalized care.
Services
Transmission Repair
Engine Services
AC Repair
Brake Check
Scheduled Maintenance
Diesel Repair
Electrical Systems
Tire Rotation
Driveline Repair
Fleet Services
Details
- Year established: 1989
Highlights and features
- We employ ASE Master Certified technicians with decades of combined experience
- Our AAA Approved facility offers a 24,000-mile warranty on repairs
- Complimentary local shuttle service and loaner vehicles available
- Specializing in all makes and models including vintage and diesel vehicles
- Community-focused business operating since 1989 with proven reliability
Associations and certifications
- ASE Blue Seal
- AAA
- ASA
- NAPA Car Care
- RepairPal
What people say
Refreshingly professional with personal touch
Handled without any issues
Saved over $600 versus dealership
On the road ASAP
Extend many thanks to crew
Services
Transmission Repair
Our specialists handle complete transmission diagnostics, rebuilds, and replacements for all vehicle types. Using advanced equipment, we identify issues ranging from fluid leaks to complex electronic failures. With extensive experience in both manual and automatic systems, we ensure reliable performance with comprehensive warranty coverage.
Engine Services
From routine tune-ups to complete engine overhauls, our ASE-certified technicians address all internal combustion issues. We specialize in performance diagnostics, cooling system repairs, and component replacements. Our facility handles both gas and diesel engines with precision diagnostic tools and manufacturer-specific software.
Scheduled Maintenance
We follow factory-recommended maintenance schedules for optimal vehicle longevity. Services include oil changes, filter replacements, and multi-point inspections. Our system tracks service intervals to ensure timely execution of 30K/60K/90K/120K mile requirements for all makes and models.
Brake Check
Our comprehensive brake inspections cover pads, rotors, calipers, and hydraulic components. We use precision measurement tools to assess wear and recommend appropriate repairs. Emergency brake adjustments and ABS diagnostics ensure complete stopping power reliability.
Electrical Systems
Our technicians diagnose and repair complex electrical issues using digital multimeters and oscilloscopes. Services include alternator/starter replacement, wiring diagnostics, and computer system troubleshooting. We maintain specialized equipment for modern vehicle network systems and sensor calibration.
People
Dave Wallace
Founding Owner
Established Precision Automotive in 1989 with 35+ years automotive expertise. ASE Certified Master Technician who prioritizes customer satisfaction through technical excellence. Retired after building the shop's reputation for quality service.
Henry Pokini
Owner/Operator
Current owner since 2018 with exceptional work ethic ensuring quality control. Manages technician team while maintaining customer service standards. Active in community with passion for disc golf and football.
Tim Tibbets
ASE Certified Technician
Experienced technician since 2017 specializing in diesel/gas engines and vintage vehicle restoration. Motocross enthusiast who takes pride in precise repairs. Handles complex mechanical challenges with technical expertise.
Aleena Cheadle
Service Advisor
Parts and service specialist since 2019 with exceptional attention to detail. Manages customer needs while coordinating repair processes. Outdoor enthusiast who maintains positive customer relationships.
Diana Huskey
Administrative Manager
Administrative expert since 1995 managing business operations and team support. Organizes shop logistics while maintaining customer records. Enjoys travel and baking while ensuring office efficiency.
Questions
What types of vehicles do you service?
We handle all makes and models including domestic, European, Asian, vintage, diesel, and light trucks. Our technicians have specialized training for modern computer systems and classic mechanical components.
Are your technicians certified?
All lead technicians hold ASE Master Certifications with specialties in different vehicle systems. Our team maintains ongoing training to stay current with evolving automotive technology and repair methods.
Do you offer warranty coverage?
Yes, we provide a 24-month/24,000-mile warranty on all repairs, one of the industry's most comprehensive coverage plans. This warranty applies to both parts and labor for customer protection.
How can I schedule an appointment?
Use our online scheduling system, call us directly at (541) 397-0671, or visit our shop at 825 E 2nd St. We offer same-day diagnostics when possible and flexible service hours.
What payment options are available?
We accept major credit cards, cash, and checks. Financing options are available with approved credit for major repairs through our interest-free 6-month payment plan.
Do you provide customer transportation?
Yes, we offer complimentary local shuttle service and loaner vehicles for major repairs. Our waiting area includes amenities like Wi-Fi, coffee, and water during your visit.
Reviews (5)
Jr Barreras
Jun 21, 2022
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Had a wheel bearing go out on i84. Limped in to Precision and am glad I did. They were very nice and professional with a good looking shop. Had my truck finished and out the door in a couple days and the pricing I thought was good. If I lived in The Dalles I would go here regularly. Service: Steering & suspension repair
Pat Chestnut
Jun 15, 2022
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I brought my vehicle in for oil in cooling system & coolant in oil system. They did NOT property fix my car that resulted in engine replacement. They refuse to provide code report requests and honor their work warranty. They refuse to answer my emails; my cell phone has poor service where I live. They do not provide invoices that clearly identify all work done on vehicle. I had to give one star to be able to post; it is a NO STAR rating.
Julie Reynolds
May 23, 2022
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Great service, as always. Complete disclosure on work to be done and pricing. Very quick turnaround. My go-to place for automotive upkeep and repair. This time it was the 90K checkup on my 2007 Honda Accord.
Carolyn Hopkins
May 14, 2022
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I wanted to be a loyal customer after a good first experience, but every visit since has resulted in some kind of issue. From diagnostics being wrong and paying for parts and repairs I didn't need only to have my car that's never given me an issue break down in the middle of nowhere days after one of these repairs, to taking 4+ hours longer than estimated while I sat and tried to work from their tiny office. Now I am getting no response from them at all as I try to get receipts and records of everything done. I'm sorry to say I'll be going elsewhere in the future.
Max Kravitz
Apr 24, 2022
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Henry rules and would highly recommend this team. honest, thorough and highly professional. wish I had come here a long time ago.avoid the local toyota dealership repair center at all costs and swiftly come here instead. period.
