Business Details
50+ Years
experience
Emergency
services
Expert Auto Body Repair Services in East Texas
Since 1975, S & W Expert Collision Repair has set the standard for excellence in auto body repair across East Texas. Our commitment to quality is reflected in our state-of-the-art equipment, I-CAR certified technicians, and continuous investment in advanced training to ensure we deliver repairs that meet evolving industry standards. We specialize in restoring vehicles to pre-accident condition through services like collision repair, frame straightening, and precision paint matching, backed by a limited lifetime warranty on all workmanship. Our 14,000-square-foot facility houses 30 bays, including a dedicated metal shop with a Car-O-Liner frame system capable of handling both conventional and unibody vehicles.We streamline the repair process by coordinating directly with insurance companies, offering 24-hour towing assistance, and providing complimentary estimates through our online tool or in-person consultations. Customer satisfaction remains our priority, evidenced by our free auto detailing with every repair and transportation services to accommodate client needs. With locations in Lufkin and Nacogdoches, we serve communities across East Texas, ensuring accessibility and convenience for all our clients.
Services
Collision Repair
Dent Repair
Auto Painting
Bumper Repair
Frame Straightening
Paintless Dent Repair
Car Rentals
Insurance Processing
Auto Detailing
24-Hour Towing
Details
- Year established: 1975
Highlights and features
- We offer 24-hour vehicle towing services with free estimate options.
- Our team consists of I-CAR certified technicians with state-of-the-art equipment.
- We provide complimentary online estimates and coordinate directly with insurance companies.
- We guarantee our workmanship with a limited lifetime warranty on all repairs.
- Our 14,000-square-foot facility includes specialized frame repair systems for all vehicle types.
Associations and certifications
- I-CAR
Services
Collision Repair
Our I-CAR certified technicians restore vehicles to pre-accident condition using advanced equipment and techniques. We handle all damage types, from minor dents to major structural repairs, ensuring safety and functionality. Our 14,000-square-foot facility with specialized frame systems guarantees precise repairs for all vehicle types.
24-Hour Towing
We provide 24/7 towing services with potential free towing options for qualified customers. Our dedicated dispatch numbers in Lufkin and Nacogdoches ensure prompt response to accident scenes. This service serves as the first step in our comprehensive repair process.
Paint Services
Using Sikkens brand paint and advanced techniques, we achieve OEM-quality finishes that match factory standards. Our painters combine technical expertise with artistic skill to restore vehicles' appearance. All paint work is covered by our limited lifetime warranty.
Insurance Processing
Our experienced staff manages all insurance claims directly with providers, streamlining the repair process. We handle estimate submissions, damage assessments, and communication with adjusters to reduce client burden. This service ensures transparent, efficient claim resolution.
Free Estimates
We offer complimentary estimates through our online tool or in-person consultations. The process includes damage assessment, parts ordering, and timeline projections. Our estimates serve as the foundation for transparent repair planning and insurance coordination.
Questions
How long does vehicle repair typically take?
Repair times vary based on damage extent and parts availability. We begin repairs after insurance clearance and parts availability, with disassembly revealing any hidden damage requiring supplemental claims.
Do I need multiple estimates for repairs?
Texas law requires only one estimate from your chosen shop. We handle all insurance coordination, and you're only responsible for your deductible if insured.
What services do you offer?
We provide collision repair, dent removal, frame straightening, paint services, and 24-hour towing. Additional services include insurance processing, car rental coordination, and free auto detailing with every repair.
How do insurance claims work with your shop?
We work directly with most insurance companies. After you initiate the claim, we submit our estimate for approval. We handle communication and ensure repairs meet insurance requirements while maintaining quality standards.
Can I get a free estimate?
Yes, we offer complimentary estimates through our online tool or in-person at our Lufkin or Nacogdoches locations. Our consultants provide accurate assessments and repair timelines during these consultations.
What if additional damage is found during repairs?
We address hidden damage by submitting supplements to insurance companies. While some insurers may deny additional claims, we prioritize safety and proper repair completion before returning vehicles to customers.
Reviews (5)
Jordan Smith
Jun 16, 2022
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Im not a customer yet, bt i will be. I had called about a estimation on a price of a certain job and the customer service, knowlege and helpfulness was outstanding. They will definitely get my business.
B. Conner
May 22, 2022
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Absolutely the BEST! From the moment you enter. until your vehicle is fixed. you are treated like family! Kevin kept me informed about everything!
Dl Duke
Apr 20, 2022
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Excellent workmanship and very fast service given the supply chain issues at the time of this review. Minus one star for the truly obnoxious broad at the reception desk. She was barely tolerant of me and overtly condescending to multiple black patrons during my two visits. False politeness in a 'sing-song' voice is easily recognized as passive aggression. Sickening.
Starkey Sorrell
Oct 25, 2021
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S & W delivers high quality service. Everyone is friendly and attentive to details. Highly recommend them! Services: Painting, Body & Trim
Scott Beaver
Oct 12, 2021
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They were great. I just needed a door ha for replaced and they were super friendly and gave me a good price.
