Business Details
42 Years
experience
Your Trusted Auto Repair Partner in DeKalb, IL
Since 1984, Motor Works has established itself as a trusted provider of automotive repair and maintenance services in DeKalb, Illinois. As a family-owned business, we combine decades of experience with cutting-edge technology to deliver honest, professional care for import, domestic, and classic vehicles. Our ASE-certified technicians possess over 95 years of cumulative expertise, supported by continuous education and access to advanced diagnostic tools. We maintain a modern facility equipped with the latest automotive technology, including factory software for manufacturer-required maintenance. As a certified NAPA Auto Care Center, we balance national standards with personalized service, treating every customer's vehicle with the same care as our own.Our commitment to quality extends to using premium parts, offering transparent pricing, and maintaining open communication throughout every service interaction. We serve DeKalb, Sycamore, Cortland, Malta, Waterman, Shabbona, and surrounding areas, prioritizing customer satisfaction through reliability and technical excellence. Our team's dedication to automotive passion ensures both routine maintenance and complex repairs meet the highest industry standards.
Services
30,000 Mile Service
60,000 Mile Service
Air Conditioning Repair
Brake Repair
Computer Diagnostics
Oil Change
Transmission Repair
Engine Repair
Wheel Alignment
Pre-Purchase Inspection
Details
- Year established: 1984
Highlights and features
- Family-owned since 1984 with 95+ years of cumulative technician experience
- ASE-certified technicians using factory diagnostic software for modern vehicles
- Certified NAPA Auto Care Center with premium parts network access
- Modern facility equipped with latest automotive diagnostic technology
- Complimentary shuttle service and comfortable customer waiting area
Associations and certifications
- ASE (Automotive Service Excellence)
- NAPA Auto Care Center
What people say
Excellent service
Professional staff
Fair pricing
Reliable repairs
Transparent communication
Services
30,000 Mile Service
Our 30,000 Mile Service ensures optimal vehicle performance through comprehensive fluid checks, filter replacements, and system diagnostics. This maintenance package follows manufacturer guidelines to preserve warranties while identifying potential issues early. Technicians inspect brakes, suspension, and electrical systems to maintain safety and reliability for daily drivers.
Computer Diagnostics
Advanced computer diagnostics identify electronic system malfunctions using factory software and specialized tools. Our ASE-certified technicians interpret error codes from modern vehicles' multiple control modules to resolve check engine lights and performance issues efficiently. This service covers fuel injection, transmission controls, and sensor networks.
Brake Repair
Brake repair services include pad replacement, rotor resurfacing, and hydraulic system maintenance for import and domestic vehicles. Our technicians perform thickness measurements and wear analysis to ensure stopping power meets safety standards. We use premium components to restore original braking performance and extend system longevity.
Transmission Repair
Transmission repair addresses automatic and manual gearbox issues through fluid analysis, component inspection, and precision rebuilding. Our facility handles complex repairs requiring specialized tools, including torque converter replacement and computer-controlled shifting system calibration for modern vehicles.
Pre-Purchase Inspection
The pre-purchase inspection thoroughly assesses used vehicles' mechanical condition, safety features, and maintenance history. Our ASE-certified technicians examine engine performance, body integrity, and electronic systems to provide buyers with detailed reports. This service helps identify hidden issues before finalizing vehicle purchases.
People
Anita Fay
Partner
Anita Fay, co-founder of Motor Works, brings decades of automotive industry expertise to our team. Though semi-retired and currently on medical leave, she remains a trusted advisor, known for her exceptional problem-solving skills and deep knowledge of automotive systems.
Questions
What types of vehicles do you service?
We service all import and domestic vehicles, including classic cars and trucks. Our technicians have experience with modern computerized systems and older mechanical components.
Do you offer warranty coverage?
Yes, we provide a national warranty through our NAPA Auto Care Center affiliation, ensuring quality service and parts protection across the United States.
Can you help with scheduled maintenance?
We perform all manufacturer-recommended maintenance services, including 30k, 60k, and 90k mile intervals, using factory diagnostic software to maintain warranty compliance.
Do you provide shuttle service?
Yes, we offer complimentary shuttle service for local customers during vehicle repairs to ensure minimal disruption to your daily schedule.
Are your technicians certified?
All our technicians are ASE-certified with over 95 years combined experience, including specialized training in modern automotive electronics and computer systems.
Reviews (5)
Allison Rucinski
Apr 23, 2022
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I took my Ford Focus to Motor Works. Unfortunately the repairs cost more than the car was worth (it had 240k miles), so I ended up junking it, but I wanted to give Motor Works a shoutout. They shuttled me from the dealership to my home, and brought me back to get my car, which was super convenient. They were able to get us in pretty last minute, and they did a very thorough and great job checking my car out. They didn't recommend any unnecessary repairs and for the work that was recommended, the pricing seemed reasonable. I'd definitely take my car to them again next time I need a mechanic.
Elisabel Mendez
Apr 20, 2022
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I am not one to go out of my way to write a review. But I can't let someone else throw away their hard earned money like I did. I initially trusted this shop because of the reviews online and their 5 star rating. But on two different occasions Meghan had set a certain time for my car to be ready. The first time I missed work because she had ordered the wrong part. Which was no big deal because we are all human, mistakes happen.
This delay cost me money that I didn't get compensated for on their end. Recently I brought my car in to get it checked out again and after paying $500 and her promising it would be ready at 1:30pm, it was not ready until 5. I was also informed I would have to pay an additional $900 to fix the problem I originally thought we were already fixing. Also may I add they had another customer complaining about a similar situation that I found myself in. I will no longer throw away my hard earned money to this business. After calling another auto shop, I realized she was over charging me $300 on the services she now said I needed to fix the problem.
This delay cost me money that I didn't get compensated for on their end. Recently I brought my car in to get it checked out again and after paying $500 and her promising it would be ready at 1:30pm, it was not ready until 5. I was also informed I would have to pay an additional $900 to fix the problem I originally thought we were already fixing. Also may I add they had another customer complaining about a similar situation that I found myself in. I will no longer throw away my hard earned money to this business. After calling another auto shop, I realized she was over charging me $300 on the services she now said I needed to fix the problem.
Nick Taylor
Apr 05, 2022
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Thought this was a trustworthy place due to the positive reviews and handful of 5 star reviews. However, after dealing with them I would highly recommend NOT to bring your car here. Meghan (the main lady) will not be completely honest with you and I guarantee you'll have to make several trips to this shop as they do minimum service and never do all of the work.
Zach Johnson
Mar 27, 2022
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I'll start with Meghan is awesome, I really like how Motor Works does their business. Fair prices and great work, the communication and description of services needed or being done is outstanding and much appreciated. I will definitely return whenever I need work done that I'm unable to do. Transfer case and ABS Issue that was solve and fixed. Thank you Motor Works Team.
Dan Ziobrowski
Mar 26, 2022
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Had a great experience. Brought in my car for multiple repairs and they were great with a detailed break down of work requested, work suggested, and upon pick up work completed all with fair and affordable quotes on it. Always stayed in communication which is a huge for me. Also awaited approval on all work to be done. Overall a very great and pleasant experience.
