Business Details
We have proudly served the Webster and Greater Rochester communities for over 40 years, delivering high-quality collision repairs. Our team of skilled technicians combines technical expertise with a commitment to excellence, ensuring every repair meets rigorous industry standards. We prioritize transparent pricing and clear communication to eliminate uncertainties during the repair process. By leveraging advanced tools and proven methodologies, we address both cosmetic and structural vehicle damage efficiently. Our dedication to customer satisfaction is reflected in our lifetime warranty on all workmanship, providing peace of mind long after repairs are completed. We understand the stress of vehicle damage and strive to minimize downtime by streamlining repairs and offering towing services when needed.
Our locally owned operation allows us to build lasting relationships with customers, tailoring solutions to individual needs. We maintain rigorous quality control protocols to ensure every vehicle leaves our facility in optimal condition. Our insurance assistance team simplifies claims processes, advocating for customers throughout the repair journey. We continuously invest in technician training and facility upgrades to stay at the forefront of automotive repair technology. Our goal remains consistent: to return your vehicle to its pre-accident condition safely and promptly.
Our locally owned operation allows us to build lasting relationships with customers, tailoring solutions to individual needs. We maintain rigorous quality control protocols to ensure every vehicle leaves our facility in optimal condition. Our insurance assistance team simplifies claims processes, advocating for customers throughout the repair journey. We continuously invest in technician training and facility upgrades to stay at the forefront of automotive repair technology. Our goal remains consistent: to return your vehicle to its pre-accident condition safely and promptly.
Highlights and features
- We have 40+ years of collision repair experience in the Webster community.
- Our skilled technicians guarantee precise repairs meeting manufacturer standards.
- We provide a lifetime warranty on all workmanship for long-term reliability.
- Our free estimates offer transparent pricing without obligation.
- We assist with insurance claims to simplify the repair process.
Services
GLASS REPLACEMENT
We remove damaged vehicle glass, thoroughly clean the area, and install new glass to manufacturer specifications. This service benefits drivers needing windshield or window repairs to restore safety and visibility. Our technicians ensure proper adhesion and structural integrity for long-term reliability.
PAINTLESS DENT REPAIR
We specialize in removing minor dents and dings without refinishing, preserving original paint. Ideal for hail damage or small collisions, this method saves time and maintains vehicle resale value. Our skilled technicians use specialized tools for precise, non-invasive repairs.
FREE ESTIMATES
Our experts evaluate vehicle damage and provide detailed cost projections at no charge. This service helps customers make informed repair decisions with full pricing transparency. We document all findings clearly to facilitate insurance claims or personal budgeting.
INSURANCE ASSISTANCE
We guide customers through insurance claims, communicate directly with providers, and ensure proper documentation. This service streamlines the repair process, reducing stress for policyholders. Our team understands insurance requirements to secure timely approvals.
LIFETIME WARRANTY
We guarantee all repairs against defects for the vehicle's lifetime ownership. This warranty covers workmanship, ensuring free corrections for any issues that arise. It provides lasting confidence in our repairs and demonstrates our commitment to quality.
Reviews (7)
Erin
Jun 13, 2022
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Excellent work! Done quickly and left it looking not just repaired but practically brand new especially since it was thoroughly cleaned inside and out. Came in under budget which was definitely another plus. Can't say enough good things. Would definitely recommend. Services: Body & Trim, Painting
Lori Gable
Oct 26, 2021
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Excellent service! Professional from the time of scheduling the service to the time I picked up my finished car. Ny car was repaired from a collision that dented my driver door. Perfect repair! Services: Body & Trim, Painting
Nathan Gellatly
Aug 27, 2021
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Great job fixing the paint on my car. They even vacuumed and detailed my interior without me asking. How sweet!
Richard Weber
May 07, 2021
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They did an excellent job on my 1992 Lexus sc 400. It looks like it just came off of the showroom floor. They are 100% craftsman. Thank you.
Matt Abson
May 18, 2020
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Someone let their car roll back into the passenger door of my 2016 F-150 damaging the door and running board. I took it to Smith's because they did an amazing job on my Civic a few years earlier. They called me the same day it was dropped off to let me know they wanted to replace the door skin to insure it was fixed perfectly instead of trying to pull the dents and creases out. They handled dealing with the insurance company to get authorization as well as my rental through enterprise. My truck looks good as new and the cherry on top was the detail job the did on the entire truck from the floor mats to polishing my wheels.
Sue Neyland
May 09, 2020
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If I could give them more stars I definitely would. My car went straight here after an accident and even though it was right before Christmas and needed parts, it was fixed in a timely manner. Looks perfect and it was super clean inside and out. Definitely recommend!
Joyce Meiler
Jan 10, 2018
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Our RV was painted quickly, efficiently and to our specifications. They have a person who specializes in color matching and he did a great job - didn't hesitate to retry until the color was just right. We got 2 estimates from other companies and Smith Automotive Paint & Collision was able to do our job for considerably less. In addition to the great price the service was excellent - they answer the phone when you call, call you to give schedule updates and take a personal interest in your satisfaction.
