Business Details
27 Years
experience
Emergency
services
Your Trusted Auto Body Repair Experts in Waynesboro, PA
Tom Shockey Collision was founded in 1999 by Heather Laman and Tom Shockey, whose deep roots in the auto body industry trace back to their upbringing alongside fathers who pioneered the trade. Starting with a modest two-bay garage, we expanded our operations in 2005 to our current state-of-the-art facility at 5956 Buchanan Trail East in Waynesboro, PA. Our team of credentialed technicians utilizes advanced tools like laser frame straightening and the PPG Environmentally Friendly Paint System to restore vehicles to pre-accident condition. With certifications in paintless dent repair, wheel alignments, and PA inspections, we combine technical expertise with personalized service.Our commitment to quality is underscored by a Lifetime Paint Performance Guarantee and partnerships with trusted local professionals. As a family-owned business, we prioritize transparency, community trust, and customer satisfaction in every repair. Our 24/7 emergency towing services and free estimates reflect our dedication to accessibility and convenience. Over 25 years, we have grown into a locally renowned collision center while maintaining the entrepreneurial spirit that defined our humble beginnings. This enduring focus on integrity and excellence has solidified our reputation as a reliable partner for automotive repair needs in Waynesboro and surrounding areas.
Services
Auto Body Repair
Paint Refinishing
Frame Straightening
Paintless Dent Repair
Windshield Replacement
PA Inspections
Oil Changes
Detail Packages
24/7 Towing Services
Light Mechanical Work
Details
- Year established: 1999
Highlights and features
- We utilize state-of-the-art equipment for precise collision repairs.
- Our credentialed technicians ensure quality workmanship and attention to detail.
- We offer a Lifetime Paint Performance Guarantee on all refinishing services.
- Our 24/7 emergency towing provides immediate assistance during critical times.
- We combine 25+ years of family industry heritage with modern repair techniques.
Services
Auto Body Repair
Our auto body repair service addresses collision damage using laser frame straightening and squeeze-resistant welding. Certified technicians restore structural integrity while maintaining factory specifications. We handle all stages from initial assessment to final detailing for pre-accident condition recovery.
Paint Refinishing
PPG Environmentally Friendly Paint System ensures precise color matching through computerized technology. Climate-controlled paint booths and certified technicians deliver flawless finishes. Lifetime Paint Performance Guarantee covers all refinishing work for lasting quality assurance.
24/7 Towing Services
Available round-the-clock for accident assistance, our towing service provides safe vehicle transport to our facility. Equipped to handle all vehicle types, we ensure immediate response during critical situations. Complimentary lockout services included for urgent access needs.
Paintless Dent Repair
Specialized techniques remove dents without paint disruption, preserving original finishes. Ideal for minor hail damage or door dings, this method offers faster turnaround times. Maintains vehicle value through non-invasive repair processes.
PA Inspections
State-certified inspection services meet all Pennsylvania regulatory requirements. Technicians perform comprehensive safety checks and emissions testing. Streamlined process ensures compliance while identifying potential maintenance needs for vehicle safety.
People
Heather Laman
Owner, Vice President
With auto body industry roots from her father's legacy, Heather co-founded Tom Shockey Collision in 1999. She oversees business operations and customer relations, combining technical knowledge with community-focused service principles.
Tom Shockey
Owner, President
Tom brings generational expertise from his father's auto body career. As co-founder, he manages technical operations and strategic growth. His hands-on approach ensures adherence to industry standards while maintaining personalized service quality.
Randall Thompson
Estimator
Certified estimator with license #220740, Randall provides accurate damage assessments and cost projections. His expertise ensures transparent communication between customers and technicians throughout the repair process.
Matt Myers
Certified Refinish Technician
Specializes in precision paint applications using PPG systems. Maintains factory finish standards through computerized color matching. Ensures environmental compliance with advanced paint booth technology for quality refinishing.
Bob Shockey
Body and Frame Technician
Experienced in structural repairs and frame straightening. Utilizes laser alignment tools for precise vehicle restoration. Focuses on returning vehicles to original manufacturer specifications following collision damage.
Questions
What types of auto body services do you offer?
We provide comprehensive collision repair, frame straightening, paintless dent repair, windshield replacement, and mechanical maintenance using state-of-the-art equipment and certified technicians.
Do you offer emergency towing services?
Yes, our 24/7 emergency towing services respond to accident scenes and vehicle breakdowns in Waynesboro, PA, with complimentary lockout assistance included.
How do you ensure paint color accuracy?
We use PPG's Envirobase computerized paint matching system and climate-controlled booths to guarantee precise color replication and long-lasting finishes.
Are your technicians certified?
All technicians hold industry certifications in collision repair, paint application, and frame straightening, with ongoing training to maintain technical expertise.
What warranty do you provide?
We offer a Lifetime Paint Performance Guarantee on all refinishing services and stand behind the quality of our collision repair workmanship.
Do you handle insurance claims?
We assist with insurance documentation and claims processing, providing detailed estimates and direct communication with insurance providers for customer convenience.
Reviews (7)
Tom Murry
Dec 24, 2021
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The crew here was unable to fulfill my request for Auto Glass service but had no problem at all recommend a great glass guy that came to me and charged a good bit less than what I would have paid going through my insurance. Any business willing to lead someone in a positive direction when they can't resolve your need themselves is worth a look when they can help with an issue.
Juan Martinez
Sep 26, 2021
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My Son recently had an accident. Tom Shockey towed the vehicle. I wanted him to drop it off at my house clearly told him I could not pay storage charges as I did not know how long it was going to take to get fix. Well he said he wasn't going to charge me for storage. Now he turns around and charges my insurance company 3300 hundred dollars. I will never ever do business with this person again. Just letting people know.
Gary Shatzer
May 18, 2021
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Tom and his grew always do everything they can to make sure you are happy with the service. I feel very confident when I take my vehicle there I'm getting the best possible service and price. The ladies in the office are so nice and do there job making sure you understand all there is to do to get the job done.
Adam O'Brien
May 07, 2020
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These guys are rip off artists. I had an accident that required a tow by the police. They called Tom Shocky. It was less than 3 miles from their shop. My bill was $250 towing $85 to clean up the scene (they didn't clean it, I did) $50 per day storage. $4000 to fix the car (I opted to not get it fixed) so decided if I signed my title over they would ONLY CHARGE ME A TOTAL OF $500. They got my $500, and the title. Fixed the car and sold it for $8000. You will NEVER another dime from me or anyone I get the chance to tell about this place. Shame on TOM SHOCKEY! PLEASE STAY AWAY FROM THESE CROOKS!
Brenda Bryant
Apr 06, 2020
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My car was in an accident. Tom Shockey was well known in the area and was highly recommended. The work they do is guaranteed. I am totally satisfied with the results. Also good customer service. It took a little longer than originally stated but it was explained why. A job well done. I would definitely recommend.
Brian Bailie
Jan 11, 2020
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I had my Kia there to have the rubber seal around the windshield replaced. The staff was very friendly. I dropped my car off in the morning and it was ready by lunchtime. They did a great job and the price was very reasonable. I would definitely recommend them!
Dawn Meckl
May 09, 2019
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I have recently had to have my vehicle into Tom Shockey Collision for two repairs, the work was great! If I had any issue, Tom worked with me to get it fixed. They worked around my schedule, secured me a loaner car and took care of everything. Michelle is always such a big help! I love their customer service and would highly recommend them to anyone no matter how big or small the job is. Stay local and the personal service is without compare. Thank you Tom and crew, again!
