Business Details
50+ Years
experience
Emergency
services
Your Trusted Auto Repair Partner in Downingtown, PA
Crawford's Auto Center has served the Downingtown, PA community for over 75 years, establishing itself as a trusted third-generation auto repair center. We specialize in collision repair, mechanical services, 24-hour towing, and Pennsylvania state inspections, prioritizing consumer protection and quality craftsmanship. Our commitment to using OEM parts and manufacturer guidelines ensures vehicles are restored to pre-accident condition while eliminating third-party interference.With 24/7 emergency availability and a lifetime guarantee on body shop work, we treat every customer with the respect and dedication we would expect ourselves. Our team of certified technicians combines deep industry experience with a personalized approach to vehicle care.
Services
Collision Repair
Mechanical Repair
24-Hour Towing
PA State Inspection
Details
- Year established: 1948
Highlights and features
- Family-run business for over 75 years with generational expertise
- Uses only OEM parts and manufacturer-recommended repair procedures
- 24/7 emergency towing service with live employee assistance
- Consumer protection-focused approach eliminating insurance company interference
- Certified Honda/Acura collision repair facility with specialized technicians
What people say
Best auto center in Chester County
Great customer service
Professional and knowledgeable staff
Exceeded expectations
Lifeline during accident recovery
Services
Collision Repair
Specialized collision repair for domestic and foreign vehicles using OEM parts and manufacturer guidelines. Our certified technicians perform frame straightening, refinishing, and diminished value assessments. Lifetime guarantee ensures quality restoration to pre-accident condition while protecting consumer rights against insurance company interference.
Mechanical Repair
Comprehensive mechanical services for domestic and foreign vehicles with Pennsylvania State Inspection licensed technicians. Services include engine diagnostics, brake replacement, suspension work, and pre-trip safety checks. Family-owned expertise ensures reliable maintenance and repair solutions for all vehicle types.
24-Hour Towing
24/7 towing and recovery services for automobiles, trucks, and motorcycles in Central Chester County. Direct customer interaction with live employees eliminates answering services. Includes roadside assistance, lockout services, and vehicle storage with specialized handling for accident-related tows and insurance claims coordination.
PA State Inspection
Certified Pennsylvania safety and emissions inspections for vehicles model year 1975+. Services include OBD system diagnostics, brake checks, and lighting/electrical evaluations. Technicians provide transparent reporting while navigating county-specific requirements and repair recommendations to ensure roadworthiness compliance.
Questions
What auto repair services do you offer?
We provide collision repair, mechanical services, 24-hour towing, PA state inspections, OEM parts replacement, and emergency roadside assistance for domestic and foreign vehicles.
Are you open on weekends?
Our main office is open Monday-Friday 8:00 AM - 4:30 PM. Saturday appointments are available by request, with 24/7 emergency towing services always available.
Do you work with insurance companies?
We prioritize customer interests over insurance companies while still accepting all major insurance providers. Our team assists with claim coordination and documentation.
What makes your collision repair different?
We use only OEM parts and manufacturer guidelines, provide lifetime repair guarantees, and maintain complete transparency without third-party interference in the repair process.
How quickly can you respond to towing requests?
Our 24/7 towing service provides prompt response times with direct communication to your location. Emergency roadside assistance is dispatched immediately upon call receipt.
Reviews (5)
Steven E.
May 19, 2022
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Horrible business. they like to rip people off and charge way too much money. Would never recommend coming here ever.
Johnny Lopez
Apr 18, 2022
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Tow service was good, no complaints. Yet the prices are unfair and Barb definitely hasn't got any action for Atleast 10 Years. She came outside and yelled at me after I had paid and my car was released. She wanted me off her property yet I was literally just standing next to my car holding onto my keys which is not illegal at all. Old man who I believe was the boss came outside as well and yelled at his mechanic for no reason, mechanic told me that they are always like that so I felt bad for the guy.
They definitely have connections in the police departments because the owners son knew the cops well. Have had similar experiences with my cars being towed but never as extensive and annoying as this one. Overall decent business but rude owners and bosses. If anyone uses this business avoid talking to the lady.
They definitely have connections in the police departments because the owners son knew the cops well. Have had similar experiences with my cars being towed but never as extensive and annoying as this one. Overall decent business but rude owners and bosses. If anyone uses this business avoid talking to the lady.
Joanna Rohlfs
Mar 13, 2022
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Crawfords was great with my car! After getting into an accident, my vehicle was towed to their shop. We went to look at the damage and the owner was great with explaining how the process would work. Unfortunately my car was totaled, but the whole process was easier because of them! Thank you! Such a great local business and they are willing to answer any and all questions!
Kyle Hodges
Mar 11, 2022
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Got in an accident and needed my car towed, and repaired quickly because I needed it for work. Very professional people that truly know their craft. Will definitely be calling again if needed. Service: Car towing
Brian Bader
Mar 09, 2022
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Great place for inspections, body work, or towing. Family that owns this small business is very friendly and helpful.
