Business Details
37 Years
experience
Your Trusted Auto Repair Partner in Lynchburg, VA
Craft Collision Centers have been dedicated to providing exceptional auto body repair services since 1989. As part of the Craft Automotive Group with over 40 years of industry expertise, we prioritize customer satisfaction and precision in every repair. Our mission is to restore vehicles to their pre-accident condition efficiently while minimizing disruption to our clients. We employ state-of-the-art technology, including computerized frame measuring systems and advanced paint-matching tools, ensuring every repair meets the highest standards. Our team of certified technicians brings decades of combined experience to address both minor dents and major collision damage. With locations in Lynchburg, Smith Mountain Lake, Roanoke, and Appomattox, we serve a wide regional area including Charlottesville and Danville.We maintain I-Car Gold Class certification and invest in ongoing training to stay at the forefront of automotive repair innovations. Our commitment to quality is reinforced by a lifetime warranty on workmanship and paint, reflecting our confidence in every service we deliver. We offer convenient amenities like complimentary drinks and snacks during wait times, emphasizing our dedication to a stress-free customer experience. From hail damage to frame straightening, Craft Collision combines technical excellence with personalized service to remain Lynchburg's trusted 'shop of choice.'
Services
Auto Body Repair
Frame Straightening
Paintless Dent Repair
Suspension Alignment
Bumper Repair
Paint Matching
Details
- Year established: 1989
Highlights and features
- We utilize state-of-the-art equipment for precise repairs
- Our team holds I-Car Gold Class certification
- Certified Paint Technicians ensure perfect color matching
- Complimentary refreshments available during service visits
- Three convenient locations serving Central Virginia
Associations and certifications
- I-Car Gold Class
What people say
Quality repairs
Professional technicians
Efficient service
Accurate estimates
Lifetime warranty
Services
Auto Body Repair
Our Auto Body Repair service addresses all collision damage levels using computerized frame systems and factory-grade materials. Certified technicians restore structural integrity while maintaining original safety specifications. We handle insurance coordination and provide lifetime warranty coverage on all repairs.
Frame Straightening
Frame Straightening utilizes laser-guided measuring technology to return vehicles to factory specifications. Our I-Car certified technicians repair unibody damage from minor bends to complete section replacements, ensuring proper alignment and safety performance standards are met.
Paintless Dent Repair
Paintless Dent Repair (PDR) fixes minor dents and hail damage without repainting. Technicians use specialized tools to reshape metal panels, preserving original factory finishes. This method offers faster turnaround times while maintaining vehicle value.
Suspension Alignment
Suspension Alignment services restore proper wheel angles and suspension geometry to factory specifications. Computerized diagnostics ensure even tire wear and optimal vehicle handling, maintaining safety systems' functionality after collision repairs.
Paint Color Matching
Our Paint Color Matching system uses spectrophotometer technology to duplicate factory finishes precisely. Computer-controlled mixing ensures seamless blending with existing paint, maintaining vehicle appearance and resale value through multi-layer paint technology.
People
Travis Dodgion
Operations Manager
With over 30 years in automotive repair, Travis oversees daily operations across all Craft Collision locations. He ensures consistent quality standards and manages technician training programs to maintain I-Car certification requirements.
Seth Martin
Lynchburg Location Manager
Seth manages the Lynchburg facility with 15+ years of collision repair experience. He specializes in customer service coordination and insurance claim processing, ensuring smooth repair experiences for local clients.
Justin Hatcher
SML Location Manager
Justin leads the Smith Mountain Lake team with expertise in advanced repair techniques. He focuses on community engagement and maintaining quick turnaround times for regional customers.
Jeremy Bennett
Roanoke Location Manager
Jeremy oversees Roanoke operations with specialization in structural repairs. He implements quality control measures and maintains equipment calibration standards across all service bays.
Kevin Rawes
Appomattox Location Manager
Kevin manages the Appomattox location with emphasis on customer satisfaction. He coordinates pick-up/delivery services and ensures timely completion of all repair projects.
Questions
Can I choose Craft Collision even if my insurance recommends another shop?
Yes, you have the legal right to choose your repair facility. We work with all insurance companies to ensure proper compensation for repairs.
Do I need multiple estimates for collision repairs?
No, while you can obtain multiple estimates, it's not required. Choose the shop you trust most and notify your insurer.
Will frame damage automatically total my vehicle?
No, modern unibody construction allows frame repairs using laser-guided systems. Total loss determination depends on repair costs versus vehicle value.
How do you ensure perfect paint matching?
We use spectrophotometer technology and computer-controlled paint mixing to duplicate factory finishes exactly, including multi-layer paint systems.
What is my insurance deductible?
Your deductible is the amount you pay toward repairs when using insurance. Contact your provider for specific deductible amounts.
Videos
Reviews (5)
Richard Cannon
Jun 06, 2022
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The restoration of my Buick Enclave to preaccident condition was very high quality and met my expectations.
Doug Haley
May 30, 2022
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From beginning to end, my entire experience was extremely professional and pleasant! Calling Gavin to make an appointment was efficient and convenient. As soon as I arrived for the appointment, Chris and the front staff welcomed me and assured me they would have me taken care of by the end of the workday. They called earlier than expected, and the job looked better than expected. What more can someone ask for? I am a repeat customer and enthusiastically recommend Craft Collision Center!
Stacey Doss
Mar 21, 2022
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I brought my Kia in with a broken taillight, and Chris was fantastic! He was accommodating. If you need any repairs done, I highly recommend craft. Service: Body & Trim
Doug Hakey
Mar 19, 2022
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Gavin went way above and beyond to take care of a paint issue on my Ford F250! It is good knowing that people are still out there that are so dedicated to customer service! The girls at the front desk were all pleasant to talk to as well! Service: Body & Trim
Joel Adams
Feb 14, 2022
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Great place to get your car worked on. The techs there are experienced. Chris smith is also a pretty cool guy. Give him a shout if you stop in.
