Business Details
28 Years
experience
Your Trusted Partner for Auto Repair Solutions
Founded in 1998, American Imports has established itself as a trusted leader in automotive repair services in Menomonee Falls, WI. Our state-of-the-art facility, opened in 2009, serves both Asian and domestic vehicles with a commitment to excellence rooted in four core principles: Education, Honesty, Priority, and Efficiency. Our AAA-approved and RepairPal-certified technicians bring decades of combined experience, utilizing factory-grade parts and advanced diagnostic tools to ensure precise repairs. We stand behind our work with a 3-year/36,000-mile warranty and offer NAPA Peace of Mind Nationwide Warranty coverage for added customer confidence.Our services span preventative maintenance, complex diagnostics, and emergency repairs, supported by amenities like loaner vehicles, free WiFi, and complimentary refreshments. With a focus on transparency, we provide detailed cost estimates and prioritize urgent repairs while maintaining strict quality standards. Our dedication to community service and customer satisfaction has earned us a reputation as a reliable, ethical choice for automotive care in the Milwaukee area.
Services
Alternator Repair
Brake Services
AC Repair
Tire Replacement
Engine Diagnostics
Exhaust Repair
Transmission Services
Suspension Repair
Oil Changes
Emissions Testing
Details
- Year established: 1998
Highlights and features
- 25 years of specialized expertise in Asian and domestic vehicle repairs
- AAA-approved and RepairPal-certified technicians with advanced training
- 3-year/36,000-mile warranty on all parts and labor
- Factory-grade parts and state-of-the-art diagnostic equipment
- Transparent cost estimates with no hidden fees
Associations and certifications
- AAA
- RepairPal
- NAPA
What people say
Awesome service
Clean facility
Stand behind work
Honest business
Timely repairs
Services
Alternator Repair
Our certified technicians diagnose and repair alternator issues using advanced tools. We replace faulty components and test charging systems to prevent breakdowns. Factory-grade parts ensure reliability for all vehicle makes.
Brake Repair
Comprehensive brake inspections identify wear and safety risks. We replace pads, rotors, and calipers while maintaining ABS functionality. Services include fluid checks and anti-vibration treatments for quiet operation.
AC Repair
We diagnose refrigerant leaks and replace compressors or condensers. System evacuations and recharges restore cooling efficiency. Technicians test electrical components to ensure optimal climate control performance.
Exhaust Repair
Muffler, catalytic converter, and pipe replacements reduce noise and emissions. Oxygen sensor diagnostics improve fuel efficiency. We ensure compliance with environmental standards and safety regulations.
Preventative Maintenance
Oil changes, filter replacements, and multi-point inspections prevent breakdowns. We follow manufacturer guidelines for timing belts, fluids, and tire rotations to maximize vehicle longevity and performance.
People
Jeff Jans
Founder & Business Owner
With over 25 years in automotive repair, Jeff established American Imports in 1998. His leadership emphasizes ethical service and technical excellence, ensuring customer trust through transparent diagnostics and quality workmanship.
Cindy Jans
Founder & Business Owner
Cindy co-founded American Imports, focusing on customer relations and operational efficiency. Her commitment to community values and service excellence has shaped the company's reputation for integrity and reliability.
Kristiane Matthias
Senior Technician
ASE-certified with 15+ years of experience, Kristiane specializes in complex diagnostics for domestic and import vehicles. Her expertise in electrical systems and hybrid technology ensures accurate repairs using cutting-edge equipment.
Questions
What services does American Imports offer?
We provide full-service auto repair including diagnostics, brake services, AC repair, exhaust systems, and preventative maintenance for Asian and domestic vehicles.
Do you work on both foreign and domestic cars?
Yes, our technicians specialize in all Asian and domestic makes including Toyota, Honda, Ford, and Volkswagen models.
What warranty do you provide?
We offer a 3-year/36,000-mile warranty on all parts and labor, plus NAPA Peace of Mind Nationwide Warranty coverage.
Are your technicians certified?
Our team includes AAA-approved and RepairPal-certified technicians with advanced training in modern automotive technology.
Do you have emergency services?
While we don't offer 24/7 emergency repair, we prioritize urgent repairs during business hours and provide loaner vehicles when available.
Can I schedule service online?
Yes, use our website to book appointments for oil changes, inspections, or complex repairs at your convenience.
Reviews (4)
Bethany Bernhard
Jun 15, 2022
Report
We always bring our cars here even tho we've moved 25 minutes away. They are trustworthy, kind, and reasonable. I never feel pressure to decide on something. They explain the level of need in what they find and have always acted with integrity. Speed too. I'm never without my car for very long. Service: Brake service & repair
Kathy Gnadt
Jun 02, 2022
Report
They were able to get me in within a few days. The service was great. They brought me back home and picked me up again. They called with the estimate and understood that we would delay some of the needed service while cautioning us to get it done before winter. I plan to have all our service done here in the future. Services: A/C installation & repair, General repairs & maintenance
Leandra Proft
May 25, 2022
Report
Great and honest shop these people run! From start to finish, they made me feel 100% comfortable with the work they told me I needed. In no way we're they trying to overcharge me or do unnecessary work just to make an extra buck! I'm always so nervous when I start having issues with my cars because I don't know who I can trust sense I know NOTHING about cars. Repairs done in a timely matter, along with a free loaner vehicle while my car was getting work done. My parents have been using them for years, I will never take my car any where else.
Justin Marten
Apr 02, 2022
Report
This was my first time going here for an oil change. The customer service was top notch when I called to schedule and appointment. As well as when I went in to drop off my car. They have a nice waiting area with refreshments for customers to have and wifi which was awesome. They told me it would be 30-45min and it was done in 30. I will definitely be coming back here again for all my oil changes and recommend everyone to do the same! Excellent atmosphere!
