Business Details
42 Years
experience
Emergency
services
Your Trusted Auto Repair Experts in Grantsburg
Anderson Repair has been serving the automotive needs of our community since 1984. Founded by Karl and Becky Anderson, our family-owned business has grown from a two-person operation to a team of certified professionals with over 35 years of combined experience. Our staff includes ASE-certified technicians, I-Car-certified collision experts, and specialized towing operators who have completed rigorous safety training. We operate a 15-bay facility equipped with state-of-the-art tools for computerized diagnostics, alignment, and heavy-duty repairs. Our comprehensive services include collision restoration using OEM parts, mechanical repairs for domestic and foreign vehicles, and a full fleet of towing equipment ranging from flatbeds to 30-ton rotator trucks.We prioritize customer convenience through complimentary shuttle services, loaner vehicles, and direct insurance billing. Our commitment to quality is demonstrated through lifetime warranties on parts, DuPont-certified paint matching, and environmental responsibility in our operations. Located in Grantsburg, Wisconsin, we serve Burnett and Polk Counties while extending services to South Dakota and Chicago. Our 24/7 emergency towing capabilities and accident scene cleanup services have earned the trust of local law enforcement and government agencies. We maintain transparency through upfront pricing and accept multiple payment methods including credit cards processed on-site.
Services
Collision Repair
Mechanical Services
Towing
Computer Diagnostics
Shuttle Service
Vehicle Restoration
Heavy Duty Towing
Insurance Claims
Paint Matching
Emergency Response
Details
- Year established: 1984
Highlights and features
- 35+ years of combined experience in automotive repair and towing
- ASE-certified technicians with ongoing professional training
- 24/7 emergency towing and accident scene cleanup services
- Lifetime warranties on paint and parts for lasting quality
- Comprehensive services from minor repairs to full restoration
Associations and certifications
- ASE Certified
- I-Car Certified
What people say
Awesome service
Great job
Excellent to do business with
Knowledgeable staff
10/10 would recommend
Services
Collision Repair
Our I-Car-certified technicians restore vehicles to pre-accident condition using OEM parts and DuPont lifetime warranty paint. We guarantee precise color matching through computerized mixing systems and offer glass replacement for all vehicle types. Hybrid vehicle repairs and paintless dent removal are also available.
Mechanical Services
ASE-certified technicians handle all mechanical needs including engine work, transmission repairs, and computerized diagnostics. We service both foreign and domestic vehicles with 12-month/12,000-mile warranties on most parts and lifetime warranties on select components.
Towing Services
24/7 towing available for all vehicle sizes using specialized equipment including flatbeds, 30-ton rotators, and off-road recovery trucks. Our trained operators handle heavy-duty towing, water recovery, and airbag deployment scenarios with safety prioritized.
Computer Diagnostics
Advanced diagnostic systems identify complex vehicle issues across all makes and models. Our technicians interpret error codes and sensor data to provide accurate repairs for engine performance, transmission issues, and electrical systems.
Shuttle Service
Complimentary shuttle service available for customers during repair periods. Our drivers transport clients to homes, workplaces, or other destinations within the service area to minimize disruption during vehicle maintenance.
People
Karl Anderson
Owner
Co-founder with over 35 years in automotive repair, Karl established the business in 1984 and continues to oversee operations while mentoring technicians.
Becky Anderson
Owner
Co-founder who helped build the business from the ground up, Becky contributes to administrative operations and customer service standards.
Josh Nelson
Collision Expert
Specialized in body repair with I-Car certification, Josh leads collision restoration projects ensuring precise OEM part installation and paint matching.
Dustin Engel
Towing Operator
Certified towing specialist handling 24/7 emergency calls, Dustin operates heavy equipment for roadside assistance and complex recovery operations.
Kara Schmidt
Secretary
Customer service representative managing appointments and communications, Kara ensures smooth administrative operations as the owner's daughter.
Questions
What auto repair services do you offer?
We provide complete mechanical repairs, collision restoration, computer diagnostics, towing, and shuttle services for all vehicle types.
Do you offer 24/7 towing assistance?
Yes, our emergency towing service operates 24 hours a day, 7 days a week with specialized recovery equipment available.
Which areas do you service?
We serve Burnett and Polk Counties, WI; Chisago and Pine Counties, MN; and surrounding areas including Duluth and Superior.
How are insurance claims handled?
We work directly with all major insurance companies and provide detailed documentation to streamline your claim process.
What payment methods are accepted?
We accept cash, checks, credit/debit cards, and direct deposits with on-site mobile payment processing available for towing services.
Do you provide loaner vehicles?
Yes, we offer complimentary loaner cars during repair periods to maintain your mobility while we service your vehicle.
Reviews (4)
Jared M.
Jun 18, 2022
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They do OK work at best for way too much money. The best way to explain this place is expensive and they never complete the work when they claim they will. For example it's cheaper to pay the gas to drive to Spooner and back to get alignment work done than to do it here. The other time I made an appointment with them for service when I arrived they told me to come back next week as they were too busy.
Another time they completed work on my vehicle a week later than they said it would be done. They were nice to me in person and the work got completed, but the cost and scheduling issues inspired to me to search elsewhere afterwards.
Another time they completed work on my vehicle a week later than they said it would be done. They were nice to me in person and the work got completed, but the cost and scheduling issues inspired to me to search elsewhere afterwards.
Jerome McCain
Jun 09, 2022
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Was not happy with the estimate and the bill was more. They fixed what I did not ask or give permission to fix. I would recommend Scott's automotive repair shop.!
Tarah Carr
Apr 20, 2022
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A Family ran business. Very thorough and dedicated hard workers. Pays close attention to detail and willing to go the extra mile, literally! Keep it going strong guys!
Michael Way
Dec 25, 2021
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Ripped off my elderly inlaws. Charged 61 dollars to visually check the brakes, than overcharged and replaced parts because they knew my inlaws would pay. 0 out of 5 stars, wish I could leave less.