Business Details
Your Trusted Auto Repair Partner in Windsor Locks, CT
Spring Street Service Center has been serving Windsor Locks, Connecticut as a family-owned auto repair shop since our founding. As the sister facility to Raffia Road Service Center in Enfield, we combine decades of automotive expertise with personalized service that prioritizes community relationships. Our ASE-certified technicians receive ongoing training through TECH-NET and Car Quest programs to maintain technical excellence across all vehicle makes and models. We specialize in comprehensive automotive care including air conditioning service, brake repair, transmission maintenance, and electrical diagnostics while maintaining traditional values of transparency and customer education. Our team takes pride in explaining repair needs clearly and avoiding unnecessary work, particularly for clients who may feel less familiar with automotive systems.Located in north central Connecticut, we actively support local organizations and institutions as part of our commitment to the communities we serve. The business maintains modern technical capabilities while preserving the personal touch that defines our customer relationships. Our facility features a comfortable waiting area with amenities like coffee service and reading materials to enhance client experience during vehicle service. Through consistent quality work and community engagement, we have established ourselves as a trusted automotive service provider in the region.
Services
Oil Change
Brake Repair
Transmission Service
Suspension Work
Electrical Diagnostics
Air Conditioning Repair
Fleet Maintenance
Tire Balancing
Engine Diagnostics
Exhaust System Repair
Highlights and features
- Family-owned business with deep community roots in north central Connecticut
- ASE-certified technicians with TECH-NET/Car Quest professional training
- Transparent service approach with no unnecessary repairs or pressure sales
- Convenient shuttle service and comfortable client waiting area amenities
- Comprehensive repair capabilities for all vehicle makes and models
Associations and certifications
- ASE Certified
What people say
Great staff
Knowledgeable technicians
Trustworthy service
Shuttle service
Comfortable waiting area
Services
Auto Repair
Our comprehensive auto repair services cover all makes and models with ASE-certified technicians. We provide transparent diagnostics and repairs for engine components, electrical systems, and safety features. Our facility handles everything from routine maintenance to complex mechanical issues while maintaining clear communication with vehicle owners throughout the repair process.
Oil Change
Professional oil change service using quality lubricants and filters to maintain engine performance. Our technicians inspect fluid levels and vehicle condition during each visit. We offer oil change reward programs and quick turnaround times while ensuring proper disposal of used materials following environmental regulations.
Brake Repair
Complete brake system inspection and repair services for safety and performance. Our certified technicians diagnose brake pad wear, rotor condition, and hydraulic system integrity. We use quality replacement parts and follow manufacturer specifications to restore braking efficiency while providing detailed explanations of required repairs.
Transmission Service
Specialized transmission maintenance and repair for automatic and manual systems. Our technicians perform fluid exchanges, filter replacements, and computer diagnostics to identify drivetrain issues. We use specialized equipment for proper fluid specification matching and maintain detailed service records for future reference.
Fleet Maintenance
Customized fleet maintenance programs for business vehicle owners. We coordinate service schedules to minimize downtime and offer volume pricing options. Our facility provides detailed service reports and flexible scheduling to accommodate commercial vehicle operators' specific operational needs.
Questions
What types of vehicles do you service?
We service all makes and models including foreign and domestic cars, trucks, SUVs, and minivans with specialized diagnostic equipment for modern vehicle systems.
Do you offer shuttle service for customers?
Yes, we provide complimentary shuttle service within the local area to accommodate customers during vehicle service appointments.
Are your technicians certified?
All technicians are ASE-certified with ongoing training through TECH-NET and Car Quest programs to maintain technical proficiency across modern automotive systems.
Do you service commercial fleets?
Yes, we offer customized fleet maintenance programs with flexible scheduling and volume pricing options for business vehicle owners.
What payment methods do you accept?
Please contact the service center directly for current payment method information as this detail wasn't specified in available documentation.
Is there a warranty on repairs?
We stand behind our workmanship with warranties on parts and labor - specific terms will be provided with your service estimate.
Videos
Reviews (6)
Baker Home Electric
Jun 25, 2022
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Great experience both times I've been to this shop. Quality service and friendly staff. Will continue to bring my vehicles here in the future.
Deborah Wlodarski
May 25, 2022
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I can't say enough about Spring Street Service Center. I had just landed from a great vacation in FL to find I had a nail in my tire and I was over an hour from home. After being turned away by another local dealer, I went to Spring Street on the verge of a meltdown and was greeted by Steve Naslund, the Service Advisor who immediately put me at ease. They took care of the nail in my tire in no time. I would highly recommend this auto service center & thank you again, Steve for everything! Debbie Wlodarski
Lauren Viltrakis
May 23, 2022
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Called Friday morning for a repair needed for a rim ASAP. Met Steve on site and he was super professional & very nice. I also was able to make a same day appointment for an oil change and tire rotation. Steve also was able to call back with a quote for the rim repair. I am super impressed and pleased! Prices are very reasonable and I look forward to using Spring Street Service Center in the future!
Carole Banas
May 07, 2022
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This is a very good local auto repair shop that stands by its work and has compassion for their customers and their issues. Eric has always been helpful and knowledgeable to explain all situations with my car issues. Repair prices are reasonable. Dealership is good for warranty work but this is where you want to go after the warranty is finished!
Natasha Handschumacher
Apr 23, 2022
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Husband went in for oil change and safety inspection. They did a tire rotation as well but NEVER told him that it was an additional charge. They charged $30 to do this. If he was informed of the additional fee to do this he would have declined to have it done. We usually get good service but this was a huge miss. Not happy with the service this time.
Barry
Apr 22, 2022
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I got my rear brakes done i gave my car keys and the lock for my wheels to the guy at the front desk later on i get a phone call asking about the wheel lock so the mechanic went through my car looking for it mess up everything i didnt fix anything back i was very upset the lock for the wheel says lock on it all of the bolts on the wheel is the same color except one come on now
