Business Details
46 Years
experience
Trusted Auto Repair Services in New Haven, CT
East Rock Auto Repair has been serving the New Haven and Yale University communities since 1980. As a family-owned and operated business, we specialize in high-quality preventive maintenance and automotive repair services, ensuring customer trust through transparent pricing and upfront communication. Our team of ASE-certified technicians utilizes the latest diagnostic equipment to maintain manufacturer warranties and employs only quality replacement parts.We pride ourselves on integrity, professionalism, and a commitment to community, making us the preferred choice for domestic and foreign vehicle maintenance. With decades of experience, we offer scheduled maintenance and repair services for cars, SUVs, trucks, and fleet vehicles, combining technical expertise with personalized service to meet each customer's unique needs.
Services
Air Conditioning Service
Exhaust Repair
Oil Changes
Braking Systems
Batteries
Wheel Alignment
Transmission Maintenance
Details
- Year established: 1980
Highlights and features
- We offer ASE-certified technicians with decades of experience.
- Our family-owned business prioritizes transparent pricing and communication.
- We use the latest diagnostic equipment to maintain manufacturer warranties.
- We serve New Haven communities with tailored maintenance and repair solutions.
- Our commitment to quality parts ensures long-term vehicle reliability.
Associations and certifications
- ASE Certified
What people say
Trustworthy technicians
Fair pricing
Quick turnaround
ASE-certified expertise
Transparent communication
Services
Air Conditioning Service
Our air conditioning service ensures optimal cooling system performance, using advanced diagnostics to identify leaks, compressor issues, and refrigerant needs. We prioritize energy efficiency and comfort, maintaining system integrity to enhance fuel economy and environmental responsibility. Customers benefit from reliable summer cooling and long-term vehicle health.
Exhaust Repair
We provide comprehensive exhaust system maintenance, including leak detection, component replacement, and performance optimization. Our repairs reduce noise pollution, improve fuel efficiency, and ensure safe emission control. Technicians use high-quality parts to restore system functionality and prevent engine damage from exhaust backpressure.
Oil Changes
Regular oil changes at East Rock Auto Repair protect engine longevity through scheduled lubrication and contaminant removal. Our service includes filter replacement, fluid level checks, and tire pressure adjustments. ASE-certified technicians follow manufacturer guidelines to maintain warranty compliance and maximize vehicle lifespan.
Braking Systems
Our brake services cover pad/rotor replacement, fluid exchanges, and ABS diagnostics. Technicians inspect calipers, lines, and master cylinders to ensure safety-critical components meet manufacturer standards. We use premium parts to restore stopping power and prevent premature wear in New Haven's driving conditions.
Transmission Maintenance
We offer transmission fluid replacement, clutch servicing, and band adjustments to prevent costly failures. Diagnostic checks identify early signs of wear, while preventive maintenance extends system lifespan. Our technicians handle both manual and automatic transmissions, ensuring smooth power delivery and optimal vehicle performance.
Questions
What are your business hours?
We're open Monday-Thursday from 7:00 AM to 6:00 PM.
Do you service all vehicle types?
Yes, we handle domestic, foreign, hybrid, and ICE vehicles.
Can I schedule appointments online?
Yes, use our online booking system for convenient scheduling.
Are your technicians certified?
All technicians are ASE-certified with specialized training.
Do you offer financing options?
Yes, financing is available for qualifying repair services.
What areas do you serve?
We primarily serve New Haven and Yale University communities.
Videos
Reviews (5)
Lauren Blazing
Jun 22, 2022
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I had an excellent experience at East Rock Auto. I'm not a car expert, but the technicians took the time to explain why their recommended maintenance would be advisable. They also sent me an electronic overview of their inspection that included pictures of any parts that needed repair, which was very helpful. I plan to take my car back here again.
John Houghton
Jun 05, 2022
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Had some car troubles when in from (way) out of town, they squeezed me in no problem the day of! They were communicative and didn't waste my time. An amazing staff with fair prices too! One of the best shop experiences I've ever had!
Chloe Shevlin
Jun 02, 2022
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I had a great experience at East Rock Auto. I was able to schedule an appointment online and on the day of service they were very responsive and reliable. They investigated my check engine light and I felt confident that they thoroughly checked my vehicle out. Very thankful for their great communication as well. Services: General repairs & maintenance, Auto engine diagnostic, Auto maintenance
D. Allen
Apr 21, 2022
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I had some antifreeze puddling under my car and another shop replaced my entire cooling system and I was still having a drip. No over heating or anything but I didn't want it to lead to that. Brought my car back and forth about 5 times. Seriously. Missed a day of work. Got a rental another day. I was told they pressure tested the system in the beginning but I don't think that was true. So after the 5th time bringing it back and a month of wasting time and an upsetting amount of money on things I probably didn't need, I called East Rock Auto out of the blue for a pressure test and diagnosis right when they opened, they were able to get me right in, my car was there by 9am and I got a text it was ready before 3pm.
It's been about 4 days and my engine is still nice and dry, coolant resivoir is right where they left it, no coolant under the car or pooling in my engine bay. This is definitely going to be where I bring my car from now on. I loved the communication and also when they text you the link of things they find with pictures and you can select the work you do want and the work you want to hold off on. Very user friendly and efficient in my opinion. Great shop.
It's been about 4 days and my engine is still nice and dry, coolant resivoir is right where they left it, no coolant under the car or pooling in my engine bay. This is definitely going to be where I bring my car from now on. I loved the communication and also when they text you the link of things they find with pictures and you can select the work you do want and the work you want to hold off on. Very user friendly and efficient in my opinion. Great shop.
Sandie Crocker
Apr 17, 2022
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I had a wonderful experience! Mike was very professional and attentive. All findings were documented, photographed then sent to me via text for my approval before repairs began. Price quotes were also sent so there were no surprises. I found prices to be very reasonable and I got "service with a smile" as well! I will be back! Thanks Mike!