Business Details
25 Years
experience
Your Premier Memphis Auto Body Repair Specialists
Desoto Collision Center was founded in 2001 by Ty and Annette Schopp, driven by decades of combined expertise in auto body repair. Our team of I-Car Gold Class certified technicians leverages cutting-edge technology like CCC1 software, Chief Automotive frame systems, and Garmat paint booths to deliver precision repairs. We prioritize quality over quantity, offering free estimates, lifetime service guarantees, and transparent communication throughout every project. Our focus on employee training and state-of-the-art equipment ensures vehicles are restored to pre-accident condition.We negotiate with insurance companies on behalf of clients, provide rental car coordination, and maintain strict adherence to industry safety standards. With multiple locations across Memphis and northern Mississippi, we combine local accessibility with national repair expertise. Our commitment extends beyond repairs to fostering trust through exceptional customer service and continuous technological investment.
Services
Auto Collision Repair
Auto Painting
Auto Frame Repair
Free Estimates
Lifetime Service Guarantee
Details
- Year established: 2001
Highlights and features
- I-Car Gold Class certified technicians with 25+ years industry experience
- Free, accurate damage estimates with insurance coordination support
- Lifetime service guarantee on all collision repairs
- State-of-the-art equipment including Chief Automotive frame systems
- Transparent repair process with real-time text updates
Associations and certifications
- I-Car Gold Class Collision Repair
Services
Auto Collision Repair
Our comprehensive collision repair services restore vehicles to pre-accident condition using Chief Automotive frame systems and precision measuring tools. Technicians address structural, mechanical, and cosmetic damage while maintaining factory specifications. We coordinate with insurance providers and offer lifetime repair guarantees.
Auto Painting
Using Garmat paint booths and Sherwin-Williams automotive paints, we deliver flawless finishes with color-matching technology. Our Mirka dustless vac systems ensure contaminant-free environments for perfect paint adhesion and durability. All paint repairs include lifetime warranty coverage.
Auto Frame Repair
Precision frame repairs utilize Chief Automotive equipment with real-time data reporting for weld strength analysis. Our technicians address structural damage using industry-standard tools and materials. Each repair undergoes multiple quality checks to ensure safety and performance standards.
Free Estimates
We provide complimentary, accurate damage assessments with detailed repair plans. Our CCC1 software streamlines insurance communication while technicians explain repair processes and associated costs. Estimates include all necessary repairs identified during comprehensive vehicle inspections.
Lifetime Service Guarantee
All repairs come with a lifetime guarantee covering workmanship and materials. Our warranty remains valid regardless of vehicle ownership changes. We maintain repair records and stand by our work through ongoing support for any post-service concerns.
People
Ty Schopp
Founder
With 45 years in the auto body industry, Ty established Desoto Collision Center in 2001 after successful ventures in automotive equipment sales and shop management. His technical expertise and industry knowledge drive our commitment to quality and innovation.
Annette Schopp
Co-Founder
Annette partners with Ty in leading Desoto Collision Center, focusing on operational excellence and employee development. Her strategic vision contributes to our expansion across Tennessee and Mississippi while maintaining personalized customer service standards.
Questions
What types of auto body repairs do you handle?
We handle all collision-related repairs including frame straightening, panel replacement, paint refinishing, and mechanical repairs. Our certified technicians work on domestic and imported vehicles with modern construction materials.
How do you work with insurance companies?
We coordinate directly with insurance providers for estimates and claims processing. Our team negotiates coverage details and manages documentation to simplify your repair experience.
Do you offer rental car assistance?
Yes, we arrange rental vehicles through partnerships with Hertz and Enterprise while your vehicle is undergoing repairs.
What warranty coverage applies to repairs?
All collision repairs include a lifetime warranty covering our workmanship and replacement parts. Warranty remains valid regardless of vehicle ownership changes.
How long do repairs typically take?
Repair timelines vary by damage severity. We provide detailed estimates and update you regularly. Most repairs complete within 5-10 business days depending on parts availability.
Reviews (6)
Antumn Mallory
May 24, 2022
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They is so horrible! At first the guy that looked at my vehicle for a hit and run repair made me feel like my brand new truck will be back brand new. Wrong! They didn't even fix anything, but charge me $200 deductible just so I can get my car off their lot, and my insurance company already paid them $3000+ to get the service done. This was in June 2021, it is May 2022! No communication only when I call, and I get the same response every time "The status of when your parts come in is unknown.
You know it is hard to get Hyundai parts right now." If it was so hard why did you take on fixing my truck and also took my payment instead of informing me ahead of time that Hyundai part are hard to come by. Emailed my insurance company to see what to do next, because they still have my claim opened. Yes, they told my insurance company the same thing they told me, but in a much nicer way. SMH!
You know it is hard to get Hyundai parts right now." If it was so hard why did you take on fixing my truck and also took my payment instead of informing me ahead of time that Hyundai part are hard to come by. Emailed my insurance company to see what to do next, because they still have my claim opened. Yes, they told my insurance company the same thing they told me, but in a much nicer way. SMH!
Stephanie Taylor
May 23, 2022
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The Service man was extremely kind and helpful. Customer service was Awesome. He was very knowledgeable, as well.
Travis Moore
Feb 14, 2022
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Got an estimate today. Hopefully will be able to return for repairs soon. Courteous staff, timely service for estimate of damage.
Bobby Pope
Dec 24, 2021
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The staff is so Professional and willing to help your day go smoothly. There work is excellent. I would highly recommend them for your auto bodywork. You will be pleased that you chose them.
Amy
Sep 08, 2021
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Desoto Collision Center in Southaven, MS, is Top Notch! Not only do they do an Excellent job repairing your car to make it look brand new again but their employees and their customer service is better than any place I've been to! Be sure to ask for Dwayne! Dwayne is Awesome! He really cares about his customers and goes above and beyond to make sure his customers are happy! He did an excellent job on my Honda CRV and even got out some very deep scratches that I thought would never come out! My CRV looks like new again! Thank you, Dwayne! Perfect job and great customer service! I will never go anywhere else!
Cindy Fowlkes
Aug 10, 2021
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I had a very positive experience with Desoto Collision. They did an excellent job in repairing my vehicle. It only took one day to repair and when I got my truck back, they had washed my truck and even cleaned the inside.
