Business Details
39 Years
experience
Emergency
services
Your Trusted Partner for Truck & Vehicle Repair Solutions
Founded in 1987, our company has grown from a one-man mobile operation to a 30-employee facility with 20 skilled technicians and six fully equipped roadside service trucks. We specialize in heavy-to-light duty truck repair, trailer maintenance, and motor home services, operating 24/7 to address emergencies and scheduled repairs. Our team includes ASE-certified master technicians and ACDelco specialists, with authorization to perform Workhorse chassis warranty work.We maintain state-of-the-art equipment and Massachusetts/Federal inspection certifications, serving the Greater Springfield area from our strategically located facility near major highways. Our commitment to integrity and customer service has earned us recognition as a trusted repair facility for over three decades.
Services
Truck Repair
Emergency Road Service
Fleet Maintenance
Trailer Repair
RV Maintenance
Mobile Inspections
Welding Services
Tire Balancing
DOT Inspections
Engine Repairs
Details
- Year established: 1987
Highlights and features
- We have 37 years of experience in truck and trailer repair services
- Our 24/7 emergency road service operates year-round
- We employ ASE-certified master technicians on premises
- We are an authorized Workhorse Service Dealer for warranty work
- We provide mobile repair services at customer locations
Associations and certifications
- National Institute for Automotive Service Excellence
- Workhorse Custom Chassis
- ACDelco
What people say
Fair pricing
Reliable work
Fast trailer washout
Good people
Will return
Services
Truck Repair
Our comprehensive truck repair services cover engines, transmissions, brakes, and suspension systems. With ASE-certified technicians and specialized equipment, we handle heavy-to-light duty trucks, ensuring compliance with federal and state regulations while minimizing vehicle downtime.
Emergency Road Service
Available 24 hours daily, our emergency road service provides rapid response for breakdowns and urgent repairs. Six fully equipped service trucks staffed by experienced technicians ensure immediate assistance for commercial vehicles across the Greater Springfield area.
Fleet Maintenance
We offer scheduled and on-demand maintenance for commercial fleets, including trailers and transport vehicles. Our services include inspections, tire balancing, and compliance documentation to maintain operational efficiency and regulatory compliance for business clients.
Trailer Repair
Specializing in trailer maintenance and repair, we address structural damage, mechanical issues, and electrical systems. Our facility handles trailer washouts, underwelding, and component replacements to restore functionality for transport and recreational trailers.
RV Maintenance
We provide comprehensive RV services including engine diagnostics, brake repairs, and system inspections. Our technicians handle motor home generator maintenance and specialized repairs to ensure safe, reliable operation for both personal and rental RVs.
People
David Proulx
Founder
Started as a mobile mechanic in 1987, growing the business to a 30-employee facility with 20 technicians. Expanded operations through three facility relocations while maintaining hands-on involvement in service quality and customer satisfaction.
Yvonne Howe
CFO
Manages financial operations with over two decades of experience in automotive repair business management. Oversees accounting systems and financial planning to support the company's growth and service capabilities.
Questions
What types of vehicles do you repair?
We repair all types of trucks, trailers, RVs, buses, and motor homes, including foreign models like Mitsubishi Fuso and Hino.
Are you available for emergencies?
Yes, our 24/7 emergency service operates year-round with six fully equipped roadside assistance trucks.
Do you have certified technicians?
We employ ASE-certified master technicians and ACDelco specialists for quality repairs.
Can you handle fleet maintenance?
Yes, we provide scheduled and on-demand maintenance for commercial fleets including inspections and compliance documentation.
Are you a Workhorse warranty service center?
Yes, we're an authorized Workhorse Custom Chassis Service Dealer for warranty repairs and parts.
Reviews (4)
Charles Smith
Jun 17, 2022
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The mechanics and staff was friendly and they did their best to get my truck up and running. And it runs better now then b fore
Mona Tucker
May 18, 2022
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Anthony did a wonderful job. He stuck with it in repairing our tire bearings. It took an extra long time due to the damage that had occurred. He kept us informed and was relentless in finding custom parts and helping us out. I would highly recommend this company and certainly Anthony. Thanks so much Anthony, Team Mistress Services: Brakes, Tires
Pub Life
Apr 27, 2022
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I went there for a trailer wash out, they did it fast and clean but make sure you make a wide turn, drive way not do big
Mike Davchev
Mar 27, 2022
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STAY AWAY FROM THIS SCAM These MFs are the biggest scam out there when it comes to roadside service! We hired them for an air leak on our trailer and they showed up with a $10,99 cents part and worked 14 minutes in total on the trailer (basically did nothin) and charged $5 per mile for 90'miles $450 (while we were only 18 miles from their location) What a rip off! Then they charged $555 for labor and everything else possible that can be charged. Shame on you and your business
