Business Details
42 Years
experience
Your Trusted Collision Repair Experts in Rockaway, NJ
Since 1984, D&M Auto Body has been the premier collision repair shop serving Rockaway, NJ and Morris County. Our commitment to customer satisfaction is demonstrated through our written lifetime warranty on all repairs, ensuring every vehicle meets the highest standards of quality and safety. We work directly with all insurance companies to streamline the claims process, negotiating for fair reimbursement while prioritizing the customer's needs over insurer demands. As a manufacturer-certified repair facility, we utilize factory parts and procedures to maintain vehicle integrity, supported by I-CAR Gold-certified technicians and ASE-certified professionals. Our state-of-the-art facility, expanded in 2012, features 30 repair bays, advanced frame machines, and computerized paint systems to deliver efficient, precise repairs.We offer mobile estimating, rental car arrangements, and a customer-friendly office environment, reflecting our philosophy of putting clients first. With decades of experience and long-tenured staff, we combine technical expertise with personalized service to protect both vehicle value and owner safety. Our community involvement and ethical business practices have solidified our reputation as a trusted local leader in collision repair. We guarantee transparency throughout the repair process, from initial estimates to final detailing, ensuring a seamless experience for every customer.
Services
Collision Repair
Insurance Claims
Mobile Estimating
Lifetime Warranty
Paintless Dent Removal
Frame Repair
Computerized Paint Matching
Rental Arrangements
Vehicle Detailing
Manufacturer-Certified Repairs
Details
- Year established: 1984
Highlights and features
- We offer manufacturer-certified collision repairs using factory parts and procedures
- Our I-CAR Gold-certified technicians ensure proper repair of modern vehicle technology
- We handle all insurance claim details while protecting customer interests
- Lifetime warranty registered with Automotive Customer Relations Bureau provides added protection
- State-of-the-art facility with 30 repair bays streamlines the repair process
Associations and certifications
- I-CAR Gold Class
- ASE Certified
What people say
Lifetime warranty
Excellent repair quality
Handled insurance details
Professional staff
Vehicle detailed
Services
Collision Repair
Our certified collision repair service utilizes factory parts and manufacturer procedures to restore vehicles to pre-accident condition. I-CAR-trained technicians employ computerized measuring systems and structural alignment machines to ensure precise repairs that maintain vehicle safety and value. The process includes disassembly, blueprinting, structural repairs, and final detailing with lifetime warranty coverage on all workmanship.
Insurance Claims Handling
We manage all aspects of insurance claims while prioritizing customer interests. Our team negotiates with appraisers to secure fair reimbursement for quality repairs, explaining any differences between our estimates and insurer valuations. We work with all major insurance companies to streamline the process while protecting policyholders from low-ball repair offers that compromise safety and vehicle integrity.
Mobile Estimating
Our free mobile estimating tool allows customers to initiate repairs from home by submitting vehicle damage photos through a digital platform. This service expedites the initial assessment process while maintaining accuracy. For final evaluations, we offer in-person appointments with certified estimators who can provide detailed repair plans and coordinate scheduling for vehicle drop-off and pickup.
Lifetime Warranty
Every repair includes a written lifetime warranty covering workmanship defects for as long as the customer owns the vehicle. This warranty is registered with the Automotive Customer Relations Bureau, an independent consumer protection organization that verifies repair quality standards. The guarantee applies to all collision repair services performed at our state-certified facility.
Manufacturer-Certified Repairs
As a manufacturer-certified repair shop, we meet strict industry standards for equipment, training, and repair procedures. Our technicians complete specialized training programs to maintain certification status, ensuring proper handling of advanced vehicle technologies. These repairs protect vehicle warranties and maintain safety systems through use of genuine factory parts and approved repair methods.
Questions
What types of collision repairs do you handle?
We repair all makes and models with manufacturer-certified processes, including structural repairs, frame straightening, paint matching, and interior/exterior component replacement using factory-approved methods.
Do you work with insurance companies?
Yes, we handle all insurance claims directly while advocating for your interests, negotiating fair reimbursement, and explaining any differences between our estimates and insurer valuations.
What certifications do your technicians hold?
Our team includes I-CAR Gold Class professionals and ASE-certified technicians who complete ongoing training to maintain industry certifications and repair modern vehicle technologies properly.
How long does the repair process take?
Timeline depends on damage extent and parts availability. Our streamlined facility with 30 repair bays typically completes most jobs efficiently while maintaining quality standards.
What warranty do repairs include?
All repairs come with a written lifetime warranty covering workmanship defects for as long as you own the vehicle, registered with the Automotive Customer Relations Bureau for added protection.
Do you offer mobile estimating services?
Yes, our free online tool allows initial estimates from home, with in-person appointments available for detailed assessments and final repair planning coordination.
Reviews (4)
Nico
Mar 22, 2022
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Poor customer service. Walked in for an estimate and was told estimates were only by appointment which I get. I asked if someone can simply let me know if it was enough damage to go over deductible. The receptionist rolls her eyes at me and gave me such an attitude that I will never go back. I was referred there by a friend and I will let them know how poorly I was treated.
Albert Zhou
Jan 10, 2022
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Nicky and the team did a great job fixing my Tesla. Tesla was slow to ship the parts but once they arrived they worked hard getting it fixed on time.
Coffeeluvr S.
Sep 02, 2021
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My daughter pulled into our steep driveway and tore the bottom liner off her beetle. I called D&W, and they had me bring it right in. Knowing she needed to get back to Philly the same day, they got her car in right away, fixed it in under 2 hours, and did not try to price gouge us at all. I would HIGHLY recommend D&M Auto Body and will never hesitate to use them again.
Robert G. Baglione Jr
Aug 18, 2021
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Excellent body shop. Only place I would take a car for auto body work. To be honest they are on the expensive side so sometimes it might make sense to go to maaco depending on what its for. If you want it done right its not at all overpriced and you should only go here.
