Business Details
32 Years
experience
Your Trusted Auto Repair Partner in Pella
Pella Car Care has been serving the Pella community since 1994, founded by Jeff Van Sant with a vision to provide an alternative to dealership service through integrity and customer focus. Under the leadership of Austin & Wendy Crase since 2018, we maintain our commitment to exceptional automotive repair and maintenance. Our team includes ASE Certified Technicians with decades of combined experience, serving domestic and foreign vehicles. We offer comprehensive services including oil changes, brake repair, and scheduled maintenance up to 100,000 miles. Our facility features 10 service bays and 7,000 square feet of workspace to accommodate customer needs.We provide complimentary roadside assistance, free loaner cars, and a 24-month/24,000-mile warranty on parts and labor. Our shuttle service and pickup/drop-off options ensure minimal disruption to your schedule. With over 25 years of operation, we've built a reputation for honest, reliable service. Our preventative maintenance approach combines manufacturer recommendations with vehicle inspection results. We serve Pella and surrounding areas, prioritizing customer satisfaction and community trust.
Services
Oil Change
Brake Repair
30k Service
50k Service
60k Service
90k Service
100k Service
Chevy Repair
Dodge Repair
Ford Repair
Details
- Year established: 1994
Highlights and features
- 24-month/24,000-mile nationwide warranty on all repairs
- Complimentary roadside assistance program for all customers
- Free loaner cars available with advance notice
- ASE Certified Technicians with decades of combined experience
- Service all makes and models including foreign and domestic vehicles
Associations and certifications
- ASE Certified
What people say
Great communication
Excellent service
Friendly staff
Timely repairs
No surprises
Services
Oil Change
Our oil change service includes lube, oil and filter change with up to 6 quarts of standard engine oil. Technicians perform battery testing, brake inspection, and tire rotation when needed. We service all vehicle makes including Ford, Chevrolet, Toyota, and European models. The process takes approximately 30 minutes with no appointment necessary for standard oil changes.
Brake Repair
We offer complete brake system diagnostics and repair for all vehicle makes. Services include brake pad replacement, rotor resurfacing or replacement, and brake fluid exchange. Our technicians use manufacturer-grade parts and follow strict safety protocols. We service both domestic and imported vehicles including Ford, Chevrolet, Dodge, and Toyota models.
30k Service
Scheduled maintenance includes cabin air filter replacement, spark plug inspection, and fluid level checks. Technicians review timing belts, serpentine belts, and transmission fluids. The service combines manufacturer recommendations with vehicle inspection results to prevent future issues. Recommended for vehicles reaching 30,000 miles.
50k Service
Comprehensive 50,000-mile service includes all 30k service items plus fuel system cleaning and differential fluid exchange. Technicians inspect cooling systems, power steering components, and brake systems. This maintenance helps extend vehicle lifespan and maintain factory warranty requirements.
100k Service
Critical 100,000-mile service includes timing belt replacement, complete fluid exchange, and major component inspection. Our technicians check all vehicle systems including transmission, cooling, and suspension. This service ensures optimal performance for high-mileage vehicles while preventing costly breakdowns.
People
Jeff Van Sant
Founder
Started Pella Car Care in 1994 after working at a General Motors dealership. Recognized the need for customer-focused automotive service. Built the business from a single technician operation to a 10-bay facility before retiring in 2018.
Austin Crase
Owner
Joined Pella Car Care in 2008 as service advisor. Developed succession plan with Jeff Van Sant. Became owner in 2018 while maintaining original company values. Brings customer service expertise and automotive passion to daily operations.
Wendy Crase
Co-Owner
Operates Pella Car Care with husband Austin since 2018. Focuses on maintaining family-friendly business culture. Active in local community while managing day-to-day operations and customer relations.
Questions
What services does Pella Car Care offer?
We provide oil changes, brake repair, scheduled maintenance (30k-100k), and general automotive repair for domestic and foreign vehicles.
Do you service all vehicle makes?
Yes, we work on Ford, Chevrolet, Dodge, Toyota, Honda, Jeep, Lexus, Nissan, Volkswagen, and other imported vehicles.
What warranty do you provide?
All repairs include a 24-month/24,000-mile nationwide warranty on parts and labor, double the typical dealership coverage.
Do you offer pickup/drop-off service?
Yes, we provide complimentary shuttle service and local pickup/drop-off for customers during business hours.
How can I schedule an appointment?
Call us at (641) 628-9223, use our online appointment form, or walk in for standard oil changes during business hours.
Are your technicians certified?
All technicians are ASE Certified with combined experience exceeding 50 years in automotive repair and maintenance.
Videos
Reviews (5)
Allison Klampe
Jun 15, 2022
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I went in for an overheating issue and a/c not working correctly. They did a thorough inspection and were able to fix my radiator fan and get my air up and running in this summer heat. When doing their inspection they found that 2 of my tires needed replaced as well. They were able to work with me on payment for the tires which helped me out a lot. They were very kind and courteous through the whole experience. I'd definitely recommend them 100x over.
Angela Wieland
Jun 08, 2022
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I was in town from out of state and they got me in the same day and fixed my oil leak promptly. Everyone was very nice and helpful! I would highly recommend. Service: Oil change
Linda Umble
Jun 08, 2022
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I trust their quality service and answers to my tire questions. Will continue to use them for all my car maintenance. Services: Oil change, General repairs & maintenance, Tires
Dustin De Haan
May 19, 2022
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I was having electrical troubles with my Nissan Maxima. I feared it was going to be a big bill but Pella Car Care was able to get me in quickly and diagnosed the problem even quicker than quoted. At the end of the day the bill was a under what was quoted and had my car back within minutes of the replacement parts arriving. Service: Electrical
Charity Faber
May 04, 2022
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I went in for an oil change and they were able to work me in and offer me a loaner car for the afternoon. The service was great! They noticed my wiper blades needed changed and called and offed to do that for a very reasonable price and explained my options for blades for my vehicle. Great service and exceeded my expectations! Services: Wiper blade installation, Oil change
