Business Details
36 Years
experience
Your Trusted Auto Repair Experts in Benton Harbor
Pro Muffler & Brake Shop has served Southwest Michigan for over 32 years, establishing itself as a trusted name in automotive repair. Our team of ASE-certified technicians brings decades of combined experience to every service, from brake repairs to exhaust system diagnostics. We prioritize transparency, offering free estimates with any paid service and explaining all necessary repairs in clear, accessible terms. Our commitment to the local community is reflected in our team's deep roots in Southwest Michigan, ensuring personalized service that prioritizes customer trust. We maintain rigorous quality standards through NAPA Gold Certification, including extended warranties and digital inspections.Our facility features a clean waiting area with amenities like complimentary coffee and WiFi, enhancing the customer experience. With a focus on integrity and affordability, we aim to deliver reliable solutions that meet both immediate needs and long-term vehicle health. Our approach combines technical expertise with ethical business practices, ensuring every repair aligns with our promise of 'A More Excellent Way.' Through consistent service excellence, we've built lasting relationships with clients across multiple generations.
Services
Brake Repair
Exhaust Systems
Shock Replacement
Wheel Alignment
Diagnostic Services
Tune-Ups
Air Conditioning Repair
Suspension Work
Muffler Services
Vehicle Inspections
Details
- Year established: 1990
Highlights and features
- We offer free estimates with any paid service ($51 value waived)
- Our team includes ASE-certified technicians with 20+ years of experience
- We provide a 36-month/36,000-mile Peace of Mind Warranty
- Our local team has served Southwest Michigan for 32+ years
- We guarantee price matching with written estimates from other shops
Associations and certifications
- NAPA Gold Certified
What people say
Saved over $1,700
Quick and courteous
Affordable and friendly
Fixed correctly first time
Transparent pricing
Services
Brake Repair
Our brake specialists handle all aspects of brake system maintenance and repair. From routine pad replacements to complex ABS diagnostics, we use precision tools and manufacturer-grade parts. Technicians perform comprehensive inspections, identifying issues like worn pads, damaged rotors, or fluid leaks. We explain all findings clearly and provide cost-effective solutions while maintaining safety standards. Our brake services include emergency repairs, system bleeding, and component replacements.
Exhaust Systems
We offer complete exhaust system diagnostics and repairs for all vehicle types. Services include catalytic converter replacement, pipe fabrication, and custom bending for performance vehicles. Our digital inspection system identifies rust damage, leaks, or sensor malfunctions. We maintain emissions compliance while optimizing engine performance. The team handles both standard repairs and high-performance exhaust installations, with free system checks recommended every 24,000 miles.
Diagnostic Services
Our advanced diagnostic equipment identifies mechanical and electronic issues across all vehicle systems. Technicians interpret check engine light codes, test sensor functionality, and perform computerized system checks. We specialize in complex electrical diagnostics and emission control troubleshooting. The process includes detailed explanations of findings and prioritized repair recommendations. Diagnostic fees apply but are waived with completed repairs.
Suspension Work
We repair and replace suspension components including shocks, struts, ball joints, and control arms. Technicians assess wear patterns and vehicle handling characteristics to determine necessary repairs. Services address issues like uneven tire wear, poor handling, or excessive bouncing. We use quality replacement parts and perform alignment checks post-service. The team handles both standard maintenance and performance suspension upgrades.
Wheel Alignment
Our digital alignment system uses precision lasers to calibrate all four wheels simultaneously. The process improves tire longevity, fuel efficiency, and vehicle handling. Technicians check camber, caster, and toe-in measurements against manufacturer specifications. We recommend alignments after suspension work or noticing steering pull. Most alignments complete while customers wait, with before-and-after measurement reports provided.
People
Mark Schuck
Founder
Mark founded Pro Muffler & Brake Shop in 1990, building a reputation for integrity-based service. With decades of local automotive experience, he established the shop's community-focused values. Now semi-retired, he maintains oversight while mentoring the team.
Brad Mikel
Operations Manager
Brad brings 30+ years of automotive repair experience as our Operations Manager. ASE Master Certified, he leads technical operations and staff training. His expertise spans complex diagnostics and repair methodologies, ensuring service excellence across all customer interactions.
Jimmy Colford
Master Service Advisor
Jimmy offers 20+ years of service writing experience, managing customer relationships and repair coordination. He trains technicians on communication best practices while maintaining a loyal client base through transparent service consultations.
Shawn Maness
State Certified Mechanic
Shawn joined in 2024, quickly earning state certification (#M298326). He specializes in efficient repair solutions, focusing on cost-effective diagnostics and implementation. His approach balances technical precision with customer budget considerations.
Cassidy Beshires
State Certified Technician
Cassidy brings specialized technical skills as a state-certified technician (#M301211). With five years of experience, she contributes to complex repair projects while maintaining attention to detail in every service performed.
Questions
What services does Pro Muffler & Brake offer?
We specialize in brake repair, exhaust systems, suspension work, wheel alignment, diagnostics, and vehicle inspections. Our NAPA-certified technicians handle all makes and models with manufacturer-grade parts.
Do you provide free estimates?
Yes! We offer free estimates with any paid repair service. Diagnostic fees apply for standalone inspections but get waived if you proceed with repairs.
What warranty do you provide?
Qualifying repairs receive NAPA's 36-month/36,000-mile Peace of Mind Warranty covering parts and labor. Specific terms apply based on service type and component.
Can I finance repairs?
Yes, we offer the NAPA EasyPay Credit Card with promotional financing options for qualified customers. Ask about 6-month financing on qualifying $199+ repairs.
Are you open weekends?
Our regular hours are Monday-Friday 8:00 AM-5:00 PM. We're closed Saturdays and Sundays, but often accommodate urgent weekday appointments.
Do you service all vehicle types?
Yes, our technicians work on all makes and models including domestic, import, and performance vehicles. We handle standard repairs through complex diagnostic cases.
Reviews (4)
Pam Foltz
Jun 16, 2022
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I highly recommend this shop without any reservation whatsoever! I had a frightening experience with the brakes on my car. I know NOTHING about cars and so always feel very vulnerable whenever I have a problem. I recommend this shop first and foremost because I trust the owner implicitly! His word is absolutely true and you can believe and rest in whatever he tells you! He also has an amazing crew!
They got my car in right away, quickly discerned what the problem was, and completely fixed and resolved the problem in very good time. I recommend them to you with the utmost confidence you will have the same experience!
They got my car in right away, quickly discerned what the problem was, and completely fixed and resolved the problem in very good time. I recommend them to you with the utmost confidence you will have the same experience!
Sue Oorbeck
May 25, 2022
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I've been bringing my vehicle to Pro Muffler and Brake Shop for years. When yours needs repair, you should come here, too. They are the most professional, knowledgeable repair group on the planet. They do great work, They don't just care about your vehicle, they care about you, too.
Kara Reinhardt
May 19, 2022
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Highly recommend! I came in near the end of the day not knowing what was wrong with my brakes & they were able to take a look right away. Got the parts ordered & replaced immediately, I was in & out in less than an hour and they were able to work with me, explaining exactly what they were replacing and showing me the old vs new. It was a great experience, I can tell they truly care about their service and clients.
Linda Miller
May 14, 2022
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I was in St. Joseph, my former hometown, on May 19. All of the sudden my car sounded loud and I assumed I had a hole in the muffler. I stopped in at Pro Muffler in Benton Harbor to possibly make an appointment for the next morning. They said they could look at it while I waited. He immediately saw what was wrong (which was not a hole in the muffler). I believe he said it an exhaust flex pipe. Either way, they replaced it, and I was out of there in less than 30 minutes total. These guys were great. Being in town from the Chicago area, and getting this taken care of in such a quick turnaround, was amazing. Highly recommend these guys.