Business Details
Your Trusted Nissan Dealer in Germantown, MD
Criswell Nissan is a family-owned dealership dedicated to providing exceptional customer service and a comprehensive selection of new and used Nissan vehicles. Our state-of-the-art facility in Germantown, MD, offers a wide range of models including the Altima, Rogue, LEAF, and Ariya, alongside certified pre-owned options. Our experienced sales team prioritizes customer needs, ensuring competitive pricing and transparent transactions.The service department delivers manufacturer-recommended maintenance and repairs using genuine Nissan parts, while our finance team works with multiple lenders to secure favorable financing terms. We are committed to building long-term relationships through integrity, expertise, and a customer-first approach.
Services
New Car Sales
Used Car Sales
Service Center
Parts Department
Financing Options
Test Drive Scheduling
Certified Pre-Owned Vehicles
Maintenance Packages
Battery Replacement
Tire Services
Highlights and features
- Family-owned dealership with a customer-first philosophy since 1957
- Extensive inventory of new, used, and certified pre-owned Nissan models
- Factory-trained technicians using genuine Nissan parts for service and repairs
- Competitive financing options through multiple lending partners
- Award-winning customer satisfaction with transparent pricing and no-haggle policies
What people say
Exceptional service
Competitive pricing
Knowledgeable staff
Quick turnaround
Great selection
Services
New Nissan Sales
Explore our extensive inventory of new Nissan models including the Rogue, Altima, LEAF, and Ariya. Our sales team provides transparent pricing, no-haggle policies, and personalized assistance to help you find the perfect vehicle. We offer competitive financing options and trade-in evaluations to simplify your purchase process.
Certified Pre-Owned Vehicles
Shop our selection of Nissan Certified Pre-Owned vehicles with detailed history reports and warranty coverage. Each vehicle undergoes rigorous inspection to ensure quality and reliability. We provide financing solutions and trade-in appraisals to make pre-owned ownership accessible and cost-effective for our customers.
Service Center
Our factory-trained technicians perform manufacturer-recommended maintenance and repairs using genuine Nissan parts. Services include oil changes, brake work, tire rotations, and diagnostics. We offer express service options, complimentary multi-point inspections, and seasonal maintenance packages to keep your vehicle performing optimally.
Parts Department
Access genuine Nissan parts and accessories for all models at competitive prices. Our parts department stocks essential components for immediate installation or take-home purchases. We provide expert guidance to ensure compatibility and offer special discounts on filters, batteries, and scheduled maintenance items.
Financing Solutions
Our finance team partners with multiple lenders to secure favorable loan terms for new and used vehicle purchases. We offer competitive interest rates, lease-to-own options, and special programs for military members and college graduates. Our transparent process includes credit evaluations and personalized payment plans to meet diverse financial needs.
Questions
What financing options are available for Nissan purchases?
We offer competitive financing through multiple lenders, including special programs for military members, college graduates, and customers with varying credit profiles.
Do you offer service specials for maintenance?
Yes, we provide discounts on oil changes, brake services, tire rotations, and manufacturer-recommended maintenance packages. Visit our website for current offers.
How can I schedule a test drive?
Complete our online form with vehicle preferences and appointment time, or contact our sales department directly at 888-211-3805 to reserve your test drive.
What is included in your certified pre-owned program?
Certified Pre-Owned Nissans undergo 167-point inspections, include vehicle history reports, and come with extended warranty coverage and roadside assistance.
Are genuine Nissan parts available for purchase?
Yes, our parts department offers genuine Nissan components and accessories with expert guidance for proper selection and installation.
Reviews (5)
Ashok Khadka
Jun 23, 2022
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Advisor Erika that assisted me wasn't that helpful and knowledgeable of the recommended services. Also, when I picked up my car, the wheel lock was missing from my car. She insisted they used my wheel lock, even before checking with the technician. It was discovered they had forgot to put my wheel lock back into my car. I was not happy with her customer service. She need more training to work with customers.
Matthew Zakielarz
Jun 18, 2022
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The sales agent and manager were both very personable and went to great lengths to ensure the vehicle I eventually chose to lease exceeded my requirements and that the negotiation process was fair and actually enjoyable. The financing portion of the lease process was streamlined and paperless. Great job!
Anand P.
May 25, 2022
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I went for oil change and Tire Rotation, but had to wait for 2.5 hrs to get the work completed. The wait time was not informed upfront and had to check with them after an hour to just know that I have to wait for one more hour (and finally it was 2.5 hours). They added $30.00 as Misc. charges in addition to labor and parts for each service and there is no clear explanation for this. There is 3% fee for credit card payments, never seen this before in any other service centers. Overall I felt that I paid lot more than what should have been the cost for this service elsewhere. I should have read the reviews before I decided to go this place, never going again!
Lauren Vernick
May 05, 2022
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My salesman Edwin was excellent and very thorough. He had a wonderful bedside manner and I would recommend him to my friends. The overall experience was great James in finance was excellent and I will definitely say that my overall experience was quick and painless
Suzanne Nabliba
Apr 21, 2022
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We had 2 cars serviced at Criswell Nissan recently. It was a great experience. We dropped off our cars, got shuttled home and picked up later to our finished cars. Great and friendly service from Deuce and everyone. We appreciated all your friendly smiles.
