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Business Details
37 Years
experience
Trusted Auto Body Repair in Schaumburg, IL
Collision Service Center has been a family-owned and operated auto body repair facility in Schaumburg, Illinois since 1989. With over 25 years of combined experience from our owners Ernie and Aurora De Loera, we prioritize customer satisfaction through transparent communication and expert repairs. Our ICAR Gold certified technicians utilize factory procedures and state-of-the-art equipment to restore vehicles to pre-accident condition. We specialize in auto body repair, paintless dent removal, hail damage repair, and insurance claim assistance while maintaining partnerships with major manufacturers like Ford, Hyundai, and Kia.

Our team undergoes continuous training to stay current with industry standards, ensuring safe and precise repairs. We offer lifetime warranties on all workmanship and coordinate vehicle rental services during repairs. Having served the Schaumburg community for decades, we remain committed to delivering trustworthy, high-quality collision repair solutions.
Services
Auto Body Repair Paintless Dent Repair Insurance Assistance Hail Damage Repair Vehicle Rental Service
Details
  • Year established: 1989
Highlights and features
  • Family-owned operation serving Schaumburg since 1989
  • ICAR Gold Class certified technicians with ongoing training
  • Manufacturer-certified repairs for Ford, Hyundai, Kia, and FCA vehicles
  • Lifetime warranties on all collision repair workmanship
  • Comprehensive insurance claim assistance and vehicle rental coordination
Associations and certifications
  • I-CAR Gold Class
  • FCA Certified
  • Hyundai Certified
  • Kia Certified
  • Ford Certified Collision Network
What people say
Looks amazing Seamless repairs Professional and caring Good price Highly recommended
Services
Auto Body Repair
Our ICAR Gold Class certified technicians restore vehicles to pre-accident condition using factory procedures and state-of-the-art equipment. We handle all makes and models while maintaining manufacturer certifications for Ford, Hyundai, Kia, and FCA vehicles. Our comprehensive repair process includes disassembly, damage measurement, and precision reassembly with OEM parts.
Paintless Dent Repair
Specialized hail damage and dent repair services that preserve original paint finishes. Using advanced PDR techniques and graphic lighting, our technicians gently massage dents from the underside of panels without fillers or paint. This cost-effective solution maintains vehicle value while addressing minor to moderate collision damage.
Insurance Assistance
Full-service insurance claim coordination from start to finish. Our team works directly with all major insurers to ensure proper documentation, accurate estimates, and factory-standard repairs. We handle paperwork, scheduling, and communication to minimize customer stress during the collision repair process.
Hail Damage Repair
Expert hail damage restoration using both paintless dent repair and conventional body shop techniques. Our technicians assess damage severity and recommend the most effective repair method while maintaining manufacturer warranties. We work with insurance companies to streamline the claims process for storm-related vehicle damage.
Vehicle Rental Service
Complimentary vehicle rental arrangements during collision repair services. We coordinate with local rental agencies to ensure reliable transportation while your vehicle is being restored. This service helps maintain customer mobility without additional coordination during the repair process.
People
Ernie De Loera
Owner
With 15 years as a master auto refinisher, Ernie De Loera brings technical expertise to Collision Service Center. He personally trains all technicians in factory repair procedures and oversees quality control for every vehicle restoration project.
Aurora De Loera
Owner
Aurora De Loera contributes 15 years of customer service experience to Collision Service Center. She manages client relations and ensures smooth communication throughout the repair process, maintaining the shop's family-owned service philosophy.
Questions
What auto body repair services do you offer?
We provide complete collision repair services including frame straightening, paintless dent repair, hail damage restoration, and insurance claim assistance for all vehicle makes and models.
Do you work with insurance companies?
Yes, we handle all insurance claims directly and work with every major carrier to ensure proper documentation and factory-standard repairs while minimizing customer paperwork.
Are your technicians certified?
Our team holds ICAR Gold Class certification and manufacturer-specific training for Ford, Hyundai, Kia, and FCA vehicles to ensure proper repair techniques.
How long does collision repair take?
Repair times vary by damage severity but average 3-7 business days. We provide detailed timelines during initial estimates and update customers throughout the process.
Do you offer rental car assistance?
Yes, we coordinate vehicle rental services during repairs to maintain customer mobility without additional coordination through insurance claims.
What warranties do you provide?
We offer lifetime warranties on all collision repair workmanship, ensuring proper repairs using factory procedures and OEM replacement parts.
Reviews (4)
Ivon Webster
Apr 11, 2022 Report
SERIOUSLY this is the ONLY place you should go to have your car serviced. I have been to Collision Service Center 3 times. Twice with the car pictured below and once with my daughters car. Not ONCE was I disappointed with the work Ernies place did. I called the shop after my accident and Aurora was such a huge help. After I Had pictures taken she notified me IMMEDIATELY of a national backorder on one part.

She told me they can still do the work and that as soon as the part came in it would be easy for me to come back to shop and they would replace it while I wait. Aurora, as always was on top of it all and in constant communication with me. My hours for work are different each day of the week and 2 of her employees (super nice guys) dropped off my car at my house 1 hour before I had to go to work. I mean. WHAT BUSINESS DOES THAT?!

Oh and BONUS!.MY CAR WAS CLEANED AND DETAILED when it arrived. Car was ready in less than a week! Ernie and his team did an amazing job as you can see by my pictures below. I feel so blessed to have found this place. A GREAT family business that i will ALWAYS recommend to anyone who needs car service.
Brandon Buzil
Feb 23, 2022 Report
I messed up the front end and wheel well on my suv pretty bad. When I got the car back it looked like new! They were great throughout the entire process, working with my insurance, setting up the rental and keeping me well informed throughout. I need to give props to Alex! He was great. I highly recommend CSC!
David Porter
Feb 07, 2022 Report
Ernie, Aurora, Nancy and the team are awesome, do excellent work and are very personable, friendly and good people. You won't regret picking them to do your auto body work.
Itzy
Jan 28, 2022 Report
Second time here and everyone is so friendly and helpful. Great job on the cars and nancy is so nice and informative. Keeps you updated and is available to you for what you need. The crew is just so great