Business Details
48 Years
experience
Emergency
services
Your Trusted Import Auto Repair Experts in Jackson, MI
Since 1978, Kelly Imports has been dedicated to providing professional auto repair and maintenance services in Jackson County. Our ASE-certified technicians specialize in servicing Asian, European, and domestic vehicles, combining technical expertise with a commitment to exceptional customer service. We approach every repair with the same care we would apply to our own vehicles, ensuring precision and reliability. With over 38 years of experience, we have built a reputation for superior workmanship, fair pricing, and timely service, supported by warranties on all our work. Customer satisfaction remains our top priority, as evidenced by the trust our clients place in us through referrals.Our team, led by owner Kelly Osborne, focuses on resolving mechanical issues efficiently while staying current with automotive industry advancements. From routine maintenance to complex diagnostics, we aim to keep vehicles operating at peak performance, offering services like used car inspections, transmission repairs, and electrical system diagnostics. Our philosophy centers on listening to our customers' needs and addressing them with technical expertise and transparency.
Services
Oil Changes
Brake Repair
Transmission Service
Electrical Diagnostics
Used Car Inspections
Details
- Year established: 1978
Highlights and features
- 38+ years of experience in import and domestic auto repair
- ASE-certified technicians for expert service
- Emergency repair services available
- Comprehensive diagnostics and maintenance
- Customer satisfaction guaranteed with warranties
Associations and certifications
- ASE Certified
Services
Auto Repair
Kelly Imports provides comprehensive auto repair services for foreign and domestic vehicles, addressing mechanical issues with precision. Our ASE-certified technicians use advanced diagnostics to resolve problems efficiently, covering everything from engine repairs to transmission services. With over 38 years of experience, we ensure reliable solutions that extend vehicle longevity while maintaining manufacturer standards.
Electrical Diagnostics
Our team specializes in diagnosing and repairing complex electrical systems in modern vehicles. Using state-of-the-art equipment, we identify issues with ignition systems, sensors, and computerized components. This service ensures optimal performance of critical systems like headlights, wipers, and onboard computers, maintaining safety and functionality for all vehicle types.
Transmission Service
We offer complete transmission maintenance and repair services, including fluid changes, clutch repairs, and component replacements. Our technicians handle both manual and automatic transmissions, ensuring smooth operation and preventing costly breakdowns. Regular transmission services at Kelly Imports help maintain vehicle efficiency and prolong service life.
Used Car Inspections
Kelly Imports provides thorough pre-purchase inspections for used vehicles, identifying potential issues invisible to non-experts. Our detailed reports highlight necessary repairs, maintenance needs, and factory warranty applicability. This service empowers buyers with critical information to make informed decisions and negotiate fair pricing.
Scheduled Maintenance
Our scheduled maintenance programs prevent unexpected breakdowns through regular checkups. Services include oil changes, coolant replacements, and safety inspections tailored to manufacturer guidelines. By adhering to maintenance schedules, we help preserve vehicle performance, resale value, and warranty compliance for both import and domestic models.
People
Kelly Osborne
Owner
Kelly Osborne founded Kelly Imports in 1978 with a commitment to treating every vehicle as if it were his own. With decades of experience in the automotive industry, he leads a team focused on delivering exceptional service through technical expertise and customer-centric values.
Questions
What services does Kelly Imports offer?
We provide auto repair, diagnostics, transmission services, brake maintenance, electrical system checks, and used car inspections for import and domestic vehicles.
Are your technicians certified?
Yes, all our technicians are ASE-certified, ensuring expert service for Asian, European, and domestic vehicles.
Do you offer emergency repair services?
Yes, we handle emergency repairs during business hours and provide a night drop option for after-hours vehicle drop-off.
What are your operating hours?
We are open Monday through Friday from 7:30 AM to 5:00 PM. We are closed on weekends.
Can you inspect a used car before purchase?
Yes, our detailed pre-purchase inspections identify hidden issues and provide repair cost estimates to help buyers make informed decisions.
Do you service both import and domestic vehicles?
Yes, we specialize in import vehicles but also provide comprehensive repair and maintenance services for domestic automobiles.
Reviews (5)
Russ M.
Jun 08, 2022
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I'm kind of disappointed in the service I received on my vehicle. I had spent 1200 on a belt, tensioner and a brake flush. Granted it fixed the issue but I had asked them about a coolant leak I know was coming from engine. He said it's more likely just the reservoir when doing an oil change and they didn't find anything when test driving ex. I work at the dealership an know the basic automotive findings.
So I Pick it up and again asked about coolant leak as Wes just said nope Literally drove maybe 5 miles in a garage to look at a COOLANT LEAK ON FLOOR. Call the next day, all I get was to bring it back an I'm more the welcome to CHARGE Ya for more. What's Crazy is it was 850 just in Labor. Well, that's all I got
So I Pick it up and again asked about coolant leak as Wes just said nope Literally drove maybe 5 miles in a garage to look at a COOLANT LEAK ON FLOOR. Call the next day, all I get was to bring it back an I'm more the welcome to CHARGE Ya for more. What's Crazy is it was 850 just in Labor. Well, that's all I got
JennDan Stanton
Dec 31, 2021
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They were great to work with. We needed maintenance on two of our vehicles. They worked with our schedule and fixed everything perfectly. Thank you!
Nicole G.
Sep 10, 2021
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I won't take my car anywhere else but Kelly Imports. I recommend them all of the time. Bill & the rest of the service staff are always professional. They explain issues with the vehicle clearly and provide print-outs of everything that was looked at in the vehicle. They are extremely thorough, fair in price and do a great job! I trust Kelly Imports with my vehicle 100%!
Jim Y.
Aug 04, 2021
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I Just want to give a shout out to Bill and the service crew at Kelly Imports. I've been to other repair facilities in the area and these guys are by far the most knowledgeable and professional. I strongly recommend them and will not take my Mercedes anywhere else!
Flip R.
Jul 16, 2021
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Never again my Mercedes SLK 230 had more problems after they worked on it than when I took it in for motor mounts. Took it back didn't even want to look at it.
