Business Details
Emergency
services
Trusted Auto Repair & Towing Services in Buffalo
Established with decades of experience in the automotive industry, Frank Brown Towing combines skilled expertise with cutting-edge technology to deliver comprehensive repair and towing solutions. Our ASE-certified technicians and NYS-certified professionals specialize in diagnostics, maintenance, and emergency services for all domestic and foreign vehicle makes. We uphold rigorous quality standards, evidenced by our AAA approval and partnerships with leading warranty providers like NAPA AutoCare.With a commitment to customer satisfaction, we serve communities across Buffalo and surrounding regions, offering transparent pricing, lifetime tire services, and exclusive benefits for veterans through our Thank-A-Vet Program.
Services
A/C & Heating Repairs
Towing Services
Brake Maintenance
Check Engine Diagnostics
Tire Sales & Balancing
Oil Changes
Transmission Services
Battery Replacement
Pre-Purchase Inspections
Wheel Alignments
Highlights and features
- Our ASE-certified technicians handle complex repairs for all vehicle makes and models.
- We offer a nationwide 6-month/6,000-mile warranty on approved services.
- 24/7 emergency towing services available with specialized equipment.
- Exclusive veteran benefits through the Thank-A-Vet Program.
- We serve 12+ communities in the Buffalo, NY area.
Associations and certifications
- ASE Certified
Services
Auto Repair Services
Our ASE-certified technicians provide comprehensive auto repair services for all domestic and foreign vehicles. From check engine diagnostics to transmission repairs, we use state-of-the-art diagnostic tools and genuine parts. The NAPA AutoCare warranty ensures coverage for 6 months or 6,000 miles on approved services, providing nationwide protection for your vehicle.
Towing & Recovery
With decades of experience, our towing division handles vehicle recovery, motorcycle transport, and emergency lockout services. Modern equipment includes flatbed trucks and wheel-lift systems to prevent vehicle damage during transport. We offer 24/7 emergency response for accident recovery, stolen vehicle restoration, and specialized vehicle transfers.
Tire Maintenance
We offer complete tire services including sales, rotation, balancing, and puncture repair. Lifetime free rotation and pressure checks ensure optimal tire performance. Selected tire brands include manufacturer warranties with roadside assistance coverage. Our technicians recommend maintenance schedules to maximize tire longevity and vehicle safety.
Pre-Purchase Inspections
Our detailed pre-purchase inspections evaluate a vehicle's mechanical condition, safety systems, and maintenance history. Certified technicians inspect engine performance, transmission operation, and structural integrity. This service helps buyers make informed decisions about used vehicle purchases, highlighting potential repair needs.
Extended Warranty Service
We process claims for most extended service contracts, eliminating dealership return requirements. Our team verifies coverage details and advocates for customers during repair approvals. We identify covered repairs customers might overlook and maintain documentation standards required by warranty providers for successful claims processing.
Questions
What areas do you service?
We serve Buffalo, Amherst, Kenmore, Grand Island, and 8+ surrounding communities in Western New York.
Are your technicians certified?
All our technicians hold ASE certification and New York State automotive repair credentials.
Is there a warranty on repairs?
Approved services include a NAPA AutoCare 6-month/6,000-mile nationwide warranty covering parts and labor.
Do you offer emergency towing?
Yes, our 24/7 towing division provides motorcycle recovery, flatbed service, and vehicle transfers using modern equipment.
Can veterans receive special benefits?
We participate in the Thank-A-Vet Program, offering exclusive benefits to military veterans through our partnership.
Reviews (5)
Renata Dean
Apr 19, 2022
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Had to have my car towed so I went through my auto insurance road side assistance. Frank Brown Towing was probably the best towing experience anyone could have. The driver ( sorry, I don't know his name) as he was there so fast, he checked out my car first to see what was going on and he was very knowledgeable and very friendly. Thanks again for making this a very painless, easy morning.
Katherine Klemann
Jan 15, 2022
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My mini van was stuck in the snow and ice. They were prompt, calm, and very helpful. I was on my way again quickly. Thanks!
Dave Knapp
Jan 06, 2022
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I'm the service manager at a Goodyear tire store, we've used Frank Brown's towing service for years and years, they never disappoint, they're always on time, and they are very reasonably priced. I would recommend them as a towing company to anyone who needs one.
Shirley
Dec 16, 2021
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Critical: Punctuality Requested for a tow. Waited 2-3 additional hrs on top of the 1.5 hr initial estimation. I wouldn't be as upset if they were honest about their delay. Instead, their representative said my request was next in queue each time I called. Would not recommend.
Ck Ck
Oct 24, 2021
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Activated my roadside assistance for a tow and Anthony from Frank Brown Towing arrived. Above and beyond what I expected from a tow! Anthony was incredibly patient and helpful. He didn't need to, but he took the time to diagnose my car's issue and worked through a couple of options. He got my car up and running, saving me from a stressful situation and a trip to the dealership. Have Frank Brown's card up on my fridge now and will be looking to use them in the future.
