Business Details
50+ Years
experience
Family-Owned Auto Repair & Maintenance Services in Alexandria, VA
Yates Automotive is a third-generation, family-owned business established in 1964, dedicated to providing exceptional automotive repair and maintenance services. Our ASE-certified master technicians utilize state-of-the-art equipment to service all makes and models, ensuring quality workmanship backed by decades of experience. As a BBB-accredited business with an A+ rating and one of only seven AAA-certified repair shops in Alexandria, we prioritize customer satisfaction through transparent diagnostics, competitive pricing, and personalized service.Our commitment to the community is reflected in our long-standing partnerships, local event sponsorships, and recognition through awards like the Washington Business Journal's 2017 Family-Owned Business Award. We maintain CARFAX top-rated status and offer comprehensive services including oil changes, brake repairs, emissions testing, auto detailing, and custom modifications. Our team's expertise, combined with a dedication to continuous improvement, has solidified our reputation as a trusted leader in Northern Virginia's automotive repair industry.
Services
Oil Changes
Brake Repair
Tire Rotation
Emissions Testing
Auto Detailing
Custom Modifications
State Inspections
Transmission Repair
Engine Diagnostics
Ceramic Coating
Details
- Year established: 1964
Highlights and features
- ASE-certified master technicians with decades of combined experience
- BBB-accredited business with A+ rating since 1964
- Family-owned operation maintaining community ties for over 50 years
- Complimentary hand wash and vacuum with every service visit
- One of only seven AAA-certified repair shops in Alexandria
Associations and certifications
- Better Business Bureau
- AAA
- CARFAX
What people say
10/10 service
First Class
Blown away
Trustworthy
Amazing transformation
Services
Auto Detailing
Our professional auto detailing service restores vehicles to like-new condition using premium products and techniques. With over 25 years of experience, we offer interior and exterior packages that include deep cleaning, upholstery treatment, and paint protection. Customers consistently praise our attention to detail and ability to transform vehicles with significant wear.
State Inspections
As an official VA Inspection and Emissions Station, we provide comprehensive safety and emissions testing during extended hours. Our certified technicians perform thorough evaluations to ensure vehicles meet state requirements while maintaining efficient turnaround times for busy customers.
Custom Modifications
Our customization services help clients personalize their vehicles through performance upgrades, aesthetic modifications, and functional enhancements. The experienced team works closely with customers to understand their vision and implement tailored solutions that improve both appearance and driving experience.
Oil Changes
We offer complete oil change services using high-quality synthetic oils and premium filters. This essential maintenance service includes tire rotation, 10-point inspection, and complimentary vehicle wash to maintain optimal engine performance and extend vehicle longevity.
Brake Repair
Our brake repair services address all components of vehicle braking systems, from pad replacement to rotor resurfacing. ASE-certified technicians use advanced diagnostic tools to identify issues and provide durable solutions that ensure safety and proper vehicle operation.
People
Jason Yates
Owner
Third-generation automotive professional with 28 years of ownership experience. Graduated from the University of Virginia, Jason maintains hands-on involvement in daily operations while focusing on service quality and community engagement.
Loren Yates
Co-Owner
Active business partner with extensive customer service experience. Recognized as a Living Legend of Alexandria in 2019 for community contributions and business leadership alongside her husband Jason.
Jason Yates Jr.
Operations Manager
University of Virginia graduate who works both behind-the-scenes and customer-facing. Represents the fourth generation of the Yates family in the automotive business, focusing on operational efficiency and customer satisfaction.
Questions
What services does Yates Automotive offer?
We provide comprehensive auto repair services including oil changes, brake repairs, emissions testing, state inspections, auto detailing, transmission work, and custom modifications for all vehicle makes and models.
Are your technicians certified?
Yes, our team includes ASE-certified master technicians with decades of combined experience in automotive repair and maintenance for domestic and foreign vehicles.
Do you offer warranties on repairs?
All services come with standard warranties covering parts and labor. Specific warranty details are provided for each repair service performed at our facility.
What areas do you service?
We serve Alexandria, Arlandria, Arlington, Fairfax, Springfield, Kingstowne, Mt. Vernon, Del Ray, Falls Church, National Harbor, and surrounding Northern Virginia areas.
Can I schedule an appointment online?
Yes, you can easily schedule appointments through our website or by calling our main office during business hours for any service needs.
What payment methods do you accept?
We accept major credit cards, cash, and checks. Payment options may vary for specific services, so please confirm with our staff when scheduling your visit.
Reviews (5)
Lindsay S.
Jan 20, 2022
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Like everyone else I had a flat tire during the early January snowstorm. I called Yates on Wednesday to ask if they had the bandwidth to look at my flat, they said to bring it over. I did, and they then said they were backed up because everyone is having mechanical issues, and to leave my car overnight so they could look at it in the morning. I get that the storm was bad, so I say okay. The next day, the morning passes with no call.
I finally get the call in the afternoon, and they quote me nearly $50 for a patch and almost $220 for a replacement. Then they tell me that they can't get to the tire replacement until the next day. This is the point I picked up my car and took it elsewhere. I understand that everyone had major mechanical difficulties from the storm. It was a bad time. But I called ahead specifically to see if you had the bandwidth for me, and stringing me along for three days for a tire replacement isn't that. I was able to take my car to a tire shop and got the tire an hour later. I'm sure they do good work, but their unwillingness to be honest with me with time means I'll be going elsewhere.
I finally get the call in the afternoon, and they quote me nearly $50 for a patch and almost $220 for a replacement. Then they tell me that they can't get to the tire replacement until the next day. This is the point I picked up my car and took it elsewhere. I understand that everyone had major mechanical difficulties from the storm. It was a bad time. But I called ahead specifically to see if you had the bandwidth for me, and stringing me along for three days for a tire replacement isn't that. I was able to take my car to a tire shop and got the tire an hour later. I'm sure they do good work, but their unwillingness to be honest with me with time means I'll be going elsewhere.
Maura M.
Dec 26, 2021
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A lot of upselling, gaslighting, delays. A repair that should have taken one day ended up taking four, because something was done incorrectly. After the error was fixed, which they would not admit to, one of the techs graciously informed me that they would not charge me for the troubleshooting. Maybe they are overbooked, and that is why work can slide for days. Yelp has some scathing reviews, many regarding inflated pricing and unneeded work. I suspect the gender of the customer is a factor. I wish I had done my homework and looked at the Checkbook and Yelp ratings before taking my vehicle there. Steer clear of this shop.
Tom C.
Dec 21, 2021
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I took my car in for a noise in the front end. They gave me a long list of repairs they said needed done. I told them to only do one repair when I dropped it off. When I called Yates to check on the car and they were doing all the repairs they had recommended. It cost me over $4000. I will never go back to Yates. That includes buying gas.
Joanne Lee
Dec 18, 2021
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Busted a tire and brought my car to Yates which was the only shop open late, and they had it ready the next day. Excellent service and would highly recommend.
Elyse J.
Dec 04, 2021
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I recently had repair work and two days later I went to a different auto repair for the safety inspection. They noted work had been done and just for interest I was curious about what they would have charged. It was almost 2K less then what I had paid. I understand everyone needs to make a living and it was my responsibility for getting a second estimate which I did not. I have learned a expensive lesson and will not return nor recommend. So very disappointed in their business behavior.
