Business Details
50+ Years
experience
Emergency
services
Trusted Auto Body & Glass Repair in Twin Cities
Heppner's Auto Body has been a trusted name in automotive repair for over 65 years, serving Twin Cities drivers with precision and dedication. Founded in 1958, our family-owned business has grown to six metro locations, each staffed by highly trained technicians committed to excellence. We specialize in collision repair, auto glass services, and computerized paint matching, utilizing state-of-the-art technology to ensure every vehicle meets original manufacturer specifications.Our leadership team, including Co-Vice Presidents Laura & Jesse Jacobson, prioritizes continuous technician training and community engagement. With a legacy of quality, we offer a limited lifetime warranty on all repairs, 24/7 towing partnerships, and convenient services like mobile glass repair and after-hours key drops. Customer satisfaction remains our highest priority, reflected in our commitment to fair pricing, timely service, and personalized care for every client.
Services
Collision Repair
Auto Glass Replacement
Painting & Refinishing
Paintless Dent Removal
Mobile Glass Service
Details
- Year established: 1958
Highlights and features
- 65+ years of excellence in auto body repair
- Family-owned with personalized customer service
- I-CAR certified technicians for safe repairs
- Limited lifetime warranty on all repairs
- 24/7 towing assistance with local partners
Associations and certifications
- I-CAR Certification
What people say
Top-quality collision repair
Excellent customer service
Lifetime warranty coverage
Efficient hail damage handling
Services
Collision Repair
We repair all makes and models using state-of-the-art frame measuring technology and computerized paint systems. Our I-CAR certified technicians ensure precise damage diagnosis and safe repairs. Services include structural realignment, panel replacement, and paint refinishing to restore vehicles to pre-accident condition.
Auto Glass Replacement
Full windshield, side window, and back glass replacement using OEM-quality materials. Our mobile specialists bring services to your location across Twin Cities. Repairs address cracks, chips, and shattered glass while maintaining vehicle safety and structural integrity through proper adhesive curing processes.
Paintless Dent Removal
Cost-effective dent removal for minor damage without repainting. Technicians use specialized tools to restore panels to original shape, preserving factory paint. Ideal for hail damage or door dings under half-dollar size, completed in minutes with immediate drivability.
Mobile Glass Service
Convenient mobile glass repair and replacement at your home or workplace. Specialists bring equipment to address chips, cracks, and full replacements across Twin Cities. Same-day service available before 2 p.m., with weather-dependent scheduling considerations.
Insurance Claim Handling
Full-service insurance claim management from estimate to completion. We work directly with all major insurers as a designated direct repair facility. Services include documentation processing, parts ordering, and repair scheduling to streamline customer experience.
People
Laura Klatt Jacobson
Co-Vice President
Co-Vice President Laura Jacobson leads daily operations with 15+ years in automotive repair management. She focuses on technician training and community partnerships, continuing her father Bill Klatt's legacy of quality service since 2011.
Jesse Jacobson
Co-Vice President
As Co-Vice President, Jesse Jacobson oversees operational efficiency and customer satisfaction. With automotive industry experience since 2011, he implements modern repair techniques while maintaining family business values.
Linda Klatt
Manager
Bill Klatt's widow Linda manages administrative operations, leveraging 30+ years in the auto body industry. She ensures smooth shop management and employee development across all six locations since 2011.
Mason Watters
Shop Manager
Inver Grove Heights manager Mason Watters supervises repair operations with 10+ years of automotive experience. He leads staff training initiatives and maintains quality control standards for collision repairs at this high-volume location.
Questions
Do you offer a warranty on repairs?
Yes, all repairs include a limited lifetime warranty covering parts and workmanship for as long as you own the vehicle.
What payment methods do you accept?
We accept major credit cards, cash, and insurance checks directly issued to policyholders for repair services.
How long does collision repair take?
Repair timelines vary by damage severity and parts availability. Your estimator will provide specific scheduling details after assessment.
Do you handle insurance claims?
Yes, we work with all major insurance companies and manage claims from start to finish for customer convenience.
Is appointment scheduling required?
Yes, we recommend scheduling appointments to ensure estimator availability, though walk-ins are accommodated when possible.
Reviews (5)
Unforgettable Susan
Apr 16, 2022
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Excellent customer service from Elise and Marco! Our Lexis appeared to be undrivable but Marco and his team diagnosed the problem and made a quick fix so we could drive it with-in 30 minutes of our appointment. Marco then provided a detailed quote with photos for a future repair date. Thanks for your knowledge, reasonable pricing and for being so thorough. I would recommend Heppner's at the Commons location near Lifetime in Woodbury. Outstanding service.
Nick Menaglia
Feb 26, 2022
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One of the better experiences out there, staff is super knowledgeable and friendly! Elise did an amazing job check this place out if you need a vehicle repaired! Great job Heppner's!
Sara Hudis
Dec 19, 2021
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They went above and beyond to fix my car and they updated me often about what was going on with it. They do great work there. They are very kind and patient. My car was practically new when they were done with it. The car is over 10 years old and it was a mess when I brought it in. My insurance had even declared it a total loss but they fixed it. Thank you so much Heppner's your company is wonderful!
Emily Wilichowski
Nov 05, 2021
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These guys helped me out BIG time when I stopped in unannounced needing help getting the hood of my vehicle to close. I needed to drive 5 hours home and they happily stopped everything they were doing and made sure they were able to get it closed so I could return home safely. All in 15 minutes too! They were so kind, warm, and generous. Thank you again!
Pamela Neisen
Sep 20, 2021
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Had 7800. Damage done to my vehicle after being stolen, they did a great job and it is a very friendly place, everyone was very helpful
