Business Details
Expert Auto Repair Services in Warwick, RI
Elite Auto Repair has been the trusted choice for European and Japanese vehicle specialists in Warwick, RI for over 25 years. Our ASE Master Certified technicians bring extensive experience in Audi, BMW, Lexus, Mercedes, Porsche, Toyota, Volvo, and hybrid models, with two L1-certified and one L2-certified Truck Master Technician on staff. We utilize state-of-the-art diagnostic tools and equipment to ensure precision repairs, backed by a 3-year/36,000-mile nationwide warranty.Our commitment to integrity and professionalism is reflected in our fair pricing, transparent communication, and customer-centric amenities including a complimentary shuttle service, loaner vehicles, and a comfortable waiting area. We prioritize continuous improvement through ongoing education and technology updates while maintaining a positive, family-oriented environment that treats every client with respect and due diligence.
Services
Auto A/C Repair
Brake Repair
Check Engine Diagnostics
Coolant Service
Electrical Repair
Oil Service
Sprinter Vans Repair
State Inspection
Suspension Repair
Tune-up Services
Highlights and features
- 25+ years of specialized experience with European and Japanese vehicles
- ASE Master Certified technicians with L1 and L2 advanced certifications
- Complimentary loaner vehicles and local shuttle service available
- 3-year/36,000-mile nationwide repair warranty on most services
- State-of-the-art diagnostic equipment and updated repair technology
Associations and certifications
- ASE Master Certified
What people say
Friendly, honest, reasonable priced
Excellent service
Very Professional
Best auto repair experience
Kept promises
Services
Auto A/C Repair
Our ASE-certified technicians diagnose and repair automotive air conditioning systems using specialized equipment for European and Japanese vehicles. Services include refrigerant recharging, condenser replacement, and leak detection. All repairs use premium parts and are covered by our 3-year/36,000-mile warranty, ensuring reliable cooling performance for Warwick drivers.
Brake Repair
We provide comprehensive brake system maintenance including pad replacement, rotor resurfacing, and hydraulic component repairs. Our technicians use OEM-quality parts to restore stopping power and safety. Each brake job includes a thorough inspection of related components to ensure complete system functionality for all European and Japanese vehicle models.
Check Engine Diagnostics
Our advanced OBDII scanning equipment identifies vehicle computer system faults with precision. Technicians interpret diagnostic codes and perform targeted inspections to resolve issues ranging from minor sensor malfunctions to critical engine problems. All diagnostics include detailed explanations and repair cost estimates for customer transparency.
Coolant Service
We perform complete cooling system maintenance including fluid exchange, leak detection, and component replacement. Our technicians inspect radiators, hoses, and thermostats to prevent overheating. Using manufacturer-approved coolant types ensures optimal engine temperature regulation and longevity for European and Japanese vehicles.
Electrical Repair
Our specialists diagnose complex electrical issues in modern vehicles, including battery/alternator problems, wiring faults, and software malfunctions. We utilize specialized tools to test charging systems and repair starter motor issues. All electrical repairs maintain factory specifications for safety and reliability in European and Japanese models.
People
Jim Paiva
Owner
Jim Paiva co-founded Elite Auto Repair with over 25 years of automotive industry experience. He oversees daily operations while maintaining hands-on involvement in complex repairs. Jim's leadership emphasizes technical excellence and customer satisfaction.
Katie Paiva
Owner
Katie Paiva brings extensive automotive business management experience to Elite Auto Repair. She focuses on client relations and community engagement while supporting technical operations. Her leadership helps maintain the shop's family-oriented service culture.
Nate Master Technician
Master Technician
ASE-certified Nate specializes in European vehicle diagnostics with L1 advanced certification. He has over 15 years of experience repairing complex systems in BMW, Mercedes, and Audi models. Nate mentors junior technicians in the latest repair techniques.
Kody Master Technician
Master Technician
Kody holds multiple ASE certifications including L2 Truck Master Technician status. He specializes in hybrid vehicle systems and advanced diagnostics. With 12 years at Elite Auto Repair, he focuses on precision repairs for Japanese and European models.
Sam Service Advisor
Service Advisor
Sam serves as primary contact for commercial fleet clients with 8 years of automotive service experience. He coordinates Sprinter van repairs and manages dedicated technician teams for business clients. Sam ensures efficient turnaround times for fleet maintenance.
Questions
What types of vehicles do you service?
We specialize in European and Japanese vehicles including Audi, BMW, Lexus, Mercedes, Porsche, Toyota, and Volkswagen models. Our technicians have specific expertise in hybrid systems and advanced diagnostics.
Do you offer warranty coverage?
Yes, most repairs come with a 3-year/36,000-mile nationwide warranty. This covers both parts and labor, ensuring quality workmanship and customer satisfaction for all service locations.
Are loaner vehicles available?
Complimentary loaner vehicles are available for customers during repairs, subject to availability. We prioritize providing transportation solutions while maintaining your vehicle's service schedule.
How do you handle diagnostics?
We use state-of-the-art diagnostic equipment for accurate problem identification. Our technicians interpret error codes and perform targeted inspections to provide precise repair solutions for modern vehicle systems.
What are your business hours?
We operate Monday-Friday from 8:00 AM to 5:00 PM. Emergency repairs can be accommodated with prior arrangement, and we maintain regular hours even during facility upgrades.
Do you service commercial fleets?
Yes, we specialize in Sprinter van and truck fleet maintenance with dedicated technicians. Our services include pickup/delivery options and digital vehicle inspections for business clients.
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Reviews (6)
Lisa Churchill
Jun 19, 2022
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Absolutely fantastic service. Check engine light came on while I was traveling out of state and they went out of their way to fit me in to their very busy schedule to get me (safely) back on the road. Was truly the best customer service and I hope they consider setting up a shop in my home state. Would highly recommend them to anyone who owns a car.
Cory Nimblett
May 27, 2022
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Great place, I purchased a Mercedes' and I was having issues with the fan running high at all times, I took it to one place that said I needed a new computer and sent me on my way. I ended up taking it to elite where they solved the issue and wasn't even a computer. Now they done brakes, springs flushes and done an amazing job. I will Oo not go anywhere else but elite Thanks mike and the staff
Luke Dolan
May 09, 2022
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Very thorough and professional. Their diagnosis and attention to detail is A+. Front desk was very friendly and understanding. They do great work, is it cheap? Not exactly. But it's fair pricing for the quality of work and peace of mind. I will be a return customer. Service: Engine repair
Linda J.
May 08, 2022
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Brought Porsche in for repairs and they gave full diagnostic and we decided what needed to be fixed first and what could wait.
Correy Hammond
Apr 03, 2022
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Great service! 6 stars if I could! Went in for a water pump issue asked for them to go through the whole car as well they pin pointed the issues and were upfront about what needed to be done. Carly is a super nice person! Updated me as everything went along. Mike the service manager is a top notch guy! Nate the technician was super informative and has great knowledge! I would recommend this company to anyone who's looking for upfront service great quality work and a friendly company. Elite is definitely my go to for my car needs!
Lori Norris
Mar 25, 2022
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Engine light came on and didn't know if it was drivable or not - and of course this happened on a Sunday and I just started a new job so didn't want to have to call in late for Monday. Kate told me we'd swap cars so I could have something to drive and she would drive mine in to be checked out on Monday. Of course they solved a whole bunch of problems I had that I didn't even know about and had me back in business in no time. They kept me apprised each step of the way and Mike even brushed off my car to drive it home. Good honest people who do a great job. Can't say enough about them or their service.
