Business Details
28 Years
experience
Your Trusted Auto Repair Partner in Avon, IN
Diamond Collision Services was founded in 1998 by Allen and Debbie Moore, combining over 44 years of automotive industry expertise. Our Avon, Indiana facility serves Hendricks, Marion, Morgan, Putnam, and Boone Counties with comprehensive collision repair solutions. As an I-Car Gold Class certified provider, we maintain the highest industry standards through continuous technician training and state-of-the-art equipment. Our team works directly with insurance companies to streamline claims processes while delivering precision repairs ranging from minor dents to major structural damage. We specialize in paintless dent repair, auto glass replacement, and wheel reconditioning using OEM-certified methods.Our commitment to quality extends to vehicle disinfecting, multi-point inspections, and post-repair calibration of safety systems. With factory certifications from Nissan, FCA, Kia, and Hyundai, we ensure manufacturer-specifications compliance for all makes. Our community involvement through organizations like the Avon Chamber of Commerce and Kiwanis Club reflects our dedication to local service. Customer satisfaction is guaranteed through transparent communication, detailed estimates, and a meticulous 12-step repair process. Our facility's 24/7 security system and after-hours vehicle protection demonstrate our commitment to client convenience and safety.
Services
Auto Collision Repair
Frame Repair
Paintless Dent Repair
Auto Glass Replacement
Wheel Reconditioning
Deer Hit Repairs
Paint Matching
Plastic Bumper Repair
Fiberglass Repair
Vehicle Disinfecting
Details
- Year established: 1998
Highlights and features
- I-Car Gold Class certification ensures industry-leading repair standards
- Factory-trained technicians with 30+ years of combined experience
- 12-step repair process with post-repair calibration and disinfecting
- Direct insurance company collaboration for seamless claims processing
- OEM-certified repairs for major vehicle manufacturers
Associations and certifications
- I-Car Gold Class
- Nissan Certified Collision Center
- FCA Certified Collision Repair Facility
- Kia Certified Collision Repair Center
- Hyundai Recognized Collision Repair Center
- Assured Performance Network
What people say
Excellent work and communication
Brand new appearance
Attention to detail
Great experience
Professional service
Services
Auto Collision Repair
Our comprehensive collision repair services restore vehicles to factory specifications after accidents. Using advanced diagnostic equipment and OEM-certified techniques, we handle everything from minor dents to complete structural reconstruction. Our 12-step repair process includes hidden damage detection, computer module recalibration, and multi-point safety inspections to ensure roadworthiness.
Frame Repair
Specialized frame straightening services return vehicle chassis to precise manufacturer tolerances. Our technicians use computerized measuring systems and hydraulic equipment to repair structural damage from collisions. With I-Car Platinum certification in structural repair, we guarantee proper alignment for safety and performance.
Paintless Dent Repair
Advanced paintless dent repair techniques remove minor dents without repainting. Our technicians access damaged panels from behind to massage out imperfections, preserving factory paint finishes. This eco-friendly method works best for small dings and hail damage with intact paint surfaces.
Auto Glass Replacement
Certified windshield and glass replacement services maintain vehicle safety systems. We use OEM-quality glass and urethane adhesives that meet federal safety standards. Our technicians calibrate advanced driver-assistance systems (ADAS) after windshield replacements to ensure proper functionality.
Vehicle Disinfecting
Professional vehicle sanitization eliminates bacteria and odors using hospital-grade disinfectants. Our ozone treatment system neutralizes contaminants in HVAC systems and upholstery. This service is included standard with all collision repairs to ensure a clean, safe environment for vehicle occupants.
People
Allen Moore
President
With 40+ years in auto body repair, Allen specializes in structural repairs and frame straightening. He maintains I-Car Platinum certification for structural repair and oversees technical operations at our Avon facility.
Debbie Moore
Vice President
Debbie manages office operations and marketing while ensuring customer satisfaction. She serves on the Indiana Auto Body Association board and brings business management expertise to our collision center.
John Moler
Estimator
John provides accurate damage assessments with 30+ years of automotive experience. His I-Car Platinum certification in estimating ensures precise repair evaluations and insurance claim documentation.
Caitlin McMurtry
Customer Service
Caitlin coordinates repair processes and customer communications. Her background in vehicle inspection and banking provides unique insights into claims documentation and client needs.
Questions
What certifications does Diamond Collision hold?
We maintain I-Car Gold Class certification, Nissan, FCA, Kia, and Hyundai factory certifications, plus Assured Performance Network recognition for meeting OEM repair standards.
How does the insurance claims process work?
We work directly with all major insurance companies, handling estimates and documentation. Our estimators help you understand coverage details and make informed repair decisions.
What types of vehicles do you repair?
We service both foreign and domestic vehicles including Chrysler, Dodge, Fiat, Jeep, Ram, Nissan, Kia, and Hyundai models using manufacturer-specific repair protocols.
How long does collision repair typically take?
Repair times vary by damage severity. Minor repairs take 1-3 days while major structural work requires 2-4 weeks. We provide detailed timelines during initial estimates.
Do you offer rental car assistance?
Yes, we coordinate rental vehicles through Enterprise and Hertz with discounted rates. We verify insurance coverage for rental reimbursement during the claims process.
What safety precautions do you follow?
Our facility maintains 24/7 security monitoring, OSHA-compliant safety protocols, and post-repair disinfecting using hospital-grade sanitizers for customer and employee protection.
Reviews (5)
Olayide Ogundipe
Jun 08, 2022
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I can say that Diamond Collision deserve their flowers when it comes to fixing cars after a collision incident. Dealing with John Moller and Hailee was a very pleasant experience and I am very please with the quality of the work and service provided. They are very professional but also very understanding and will carry you by providing updates on the repairs right up to when the work is completed.
Courtney Hofmann
Jun 06, 2022
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They never disappoint. Unfortunately I'm a frequent customer for body work & my cars come out looking brand new every time. They are reasonably priced & you can't beat the customer service & quality. Services: Painting, Body & Trim
Sierre Celestin
May 17, 2022
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I highly recommend it because they have the best service in Plainfield Indiana. If you are looking for a auto repairs shop then Diamond collusion is the one. There work is beyond perfection, my car looks like a new buying car. Trust me, you won't regret choosing Diamond collusion.
Drew
Apr 21, 2022
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Unfortunately I recently needed Diamond's services after an accident. The car looks fantastic after all the body, suspension, and exhaust repairs. With all the supply chain issues currently in the world, some parts did take longer than I would have liked to arrive, which delayed the start of the repairs. This certainly wasn't Diamond's fault. I also appreciated the honesty about 1 noise dampening piece not yet arriving, which will be installed at our convenience upon arrival. Highly recommend their services for anyone unfortunate enough to need them!
Jeff Schneider
Oct 08, 2021
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Rear body damage from minor hit. Diamond replaced all the bad parts, salvaged the bumper cover by repairing it (had some gouges, I had my doubts about how it would turn out) and painted the area. Looks great! Would never know anything was damaged previously. Paint matched up perfect. Will use Diamond again if I even need body repairs or painting on my vehicles in the future. In addition, they assisted with a rental car and kept me informed of my vehicles repair status. Choose Diamond. I don't think you will be disappointed.
