Business Details
50+ Years
experience
Trusted Auto Repair Services in Beaverton
Heitzman Body & Paint has been a trusted name in automotive repair since 1937, founded by Tom Heitzman with a commitment to quality and customer satisfaction. Our family-owned business has evolved over eight decades, maintaining Tom's core values of ethical practices, superior craftsmanship, and affordable pricing. Our team of I-Car certified technicians delivers precise repairs using environmentally conscious methods, ensuring vehicles are restored to pre-accident condition. We work directly with all major insurance providers to streamline claims processes while offering lifetime warranties on all repairs. With three generations of leadership, including current CEO Barbara Heitzman-Benjamin and President Lisa Thomson, we combine deep industry experience with modern techniques.Our facility in Beaverton, Oregon, serves as a testament to Tom Heitzman's vision, featuring state-of-the-art equipment for frame alignment, paint matching, and OEM replacement parts. We prioritize transparent communication throughout every repair stage, from initial estimates to final inspections. Our dedication to continuous improvement is reflected in our investment in technician training and sustainable practices. Customers benefit from our 24-hour drop-off option, rental car coordination, and post-repair care guidance. This enduring commitment to excellence has made us a cornerstone of the Beaverton community for nearly a century.
Services
Frame Alignment
Paint Matching
OEM Replacement
Insurance Claims
Vehicle Detailing
Details
- Year established: 1937
Highlights and features
- Family-owned operation with 86 years of local experience
- I-Car certified technicians for advanced repair training
- Lifetime warranty on all repair workmanship
- Direct billing with all major insurance providers
- Environmentally responsible repair practices and materials
Associations and certifications
- I-Car
Services
Frame Alignment
Precision frame alignment using computerized measuring systems ensures structural integrity after collisions. Our certified technicians restore vehicle frames to factory specifications, maintaining safety standards and resale value. This critical repair process prevents long-term handling issues and ensures proper component fitment.
Paint Matching
Advanced paint technology matches factory finishes exactly, blending new repairs seamlessly with existing vehicle paint. We use environmentally friendly water-based paints that comply with Oregon VOC regulations while maintaining durability and UV resistance for lasting results.
OEM Replacement
Original Equipment Manufacturer (OEM) part replacement guarantees factory-quality fit and function. We coordinate directly with dealerships to source genuine components, ensuring warranty compliance and maintaining vehicle safety systems' integrity during repairs.
Insurance Claims
Full-service insurance claim coordination includes direct billing and documentation management. Our experienced staff communicates with adjusters throughout the process, providing detailed estimates and damage documentation to expedite approvals while protecting customer interests.
Vehicle Detailing
Comprehensive detailing services restore vehicles to like-new condition after repairs. Our technicians perform multi-stage cleaning, wax application, and interior sanitization following industry best practices to maintain paint protection and interior material longevity.
People
Tom Heitzman
Founder
Established the business in 1937 at age 22, transforming a small Portland shop into a regional auto repair leader. His legacy of quality workmanship and customer care continues through three generations of family leadership.
Barbara Heitzman-Benjamin
CEO
Current CEO with 50 years of leadership experience, maintaining her father's vision while modernizing operations. Oversees strategic direction and quality control across all repair processes and customer service initiatives.
Lisa Thomson
President
President since 1986 with 37 years of automotive repair expertise. Manages daily operations and staff development, ensuring adherence to I-Car standards and continuous improvement in repair methodologies and customer satisfaction.
Rocky Thomson
General Manager
General Manager with 49 years of hands-on experience, starting as a detailer in 1974. Oversees technician training programs and maintains equipment standards to ensure compliance with evolving automotive repair technologies.
Questions
What are your business hours for walk-in estimates?
Walk-in estimates available Monday, Tuesday, Thursday, and Friday from 8:00 AM to 5:30 PM.
Do you work with all insurance companies?
Yes, we coordinate directly with all major insurance providers for claim processing and direct billing.
What payment methods do you accept?
We accept Visa, MasterCard, American Express, Discover, and personal checks up to $500.
Are your technicians certified?
All repair technicians maintain current I-Car certifications for advanced collision repair training.
Do you offer a warranty on repairs?
Every repair includes a written lifetime warranty covering workmanship and materials.
Can I drop off my vehicle after hours?
Yes, use our secure after-hours drop box located next to the front door outside business hours.
Reviews (7)
Regina Delfava
Jun 15, 2022
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Heitzman is the only place for your car needs. They are a great and reliable shop. And exceptional treatment from the staff has made me a loyal and continuous customer. They went above and beyond for all my car needs. An extra thank you to their employee, Taryn. She kept me updated on my car claim and she always treated me with the upmost respect and listened to my concerns.
Christopher Redmond
May 04, 2022
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Long wait for appt. Once the car was in they finished ahead of schedule! All body panels are perfectly aligned. Paint job is perfect. Would use them again.
Michael J. Buchalter
Apr 18, 2022
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Having your car damaged and getting it repaired is not a fun process. Heitzman took as much pain out of it as I think you can and our car looks AMAZING! They are super friendly. Hopefully we don't need the again but I wouldn't hesitate to use them if we do. Services: Painting, Body & Trim
Anne Abbott
Sep 15, 2021
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A friend recommended Heitzman when my car appeared to have been backed into at one point while I was parked and away from my car. The ladies who are at the front desk and answer the phone were super friendly, professional, and helpful. I checked Heitzman out first, before contacting my insurance, which did take them. I was a bit embarrassed by how dirty my car was when I dropped it off, but it was all clean and looked shiny and new when I picked it up. I am very happy with them.
Crystal
Sep 12, 2021
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Had our van repaired after hitting a deer. Company was very accommodating and was able to squeeze us in before a scheduled trip. They kept us in the loop through the whole process and work looks great! Services: Painting, Body & Trim
Donna Austin
Sep 11, 2021
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This place is incredible! I drove up without an appointment and they were gracious and took care of me right away. The technician was knowledgeable and very honest. Instead of charging me for a new paint job, he removed the paint I had on my bumper from hitting something and buffed out the scratches and didn't even charge me. I would definitely go back if I need more work done and would completely trust them not to overcharge me.
Alexis Johnson
Aug 12, 2021
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I had a man rear end me and his insurance suggested Heitzman. first when I called to make an appointment the lady said I can just bring it in. When I did they said I needed an appointment. The woman checked out my car for 20+ minutes and said it'll be 600 to fix. I know my car is totaled and she obviously did not do her job right. I took my car to laif's and this woman took 5 minutes to point out a lot more issues. Heitzman rips you off and hires people who have zero training. 10/10 would NOT recommend.
