Business Details
50+ Years
experience
Trusted Auto Dealership in Chattanooga, TN
Long of Chattanooga has been a trusted name in the automotive industry since our founding in 1973. Our commitment to excellence began when Nelson Long partnered with Andy Trotter in 1976, building on decades of combined experience in automotive sales and management. We take pride in maintaining a strong presence in the Chattanooga community, demonstrated through active involvement in organizations like the Salvation Army, Explorer Boy Scouts, and First Presbyterian Church Deaconate.Our dealership consistently ranks among the nation's top performers for customer satisfaction, reflecting our dedication to providing exceptional service. We value the relationships we've built with both long-term employees and loyal customers, understanding that trust is earned through consistent, reliable service. Our focus remains on delivering personalized solutions that meet our customers' automotive needs while upholding the highest standards of integrity and professionalism.
Services
New Vehicle Sales
Pre-owned Vehicles
Collision Repair
Body Shop Services
Military Program
Vehicle Financing
Trade-in Services
Customer Satisfaction
Community Involvement
Vehicle Maintenance
Details
- Year established: 1973
Highlights and features
- We are a veteran-owned business serving Chattanooga since 1973 with industry-leading expertise.
- Our Gold Class certified body shop ensures superior collision repair standards.
- We offer exclusive military appreciation programs with up to $1,500 in total rebates.
- Consistently ranked among the nation's top dealerships for customer satisfaction.
- Community-focused with decades of local leadership and charitable involvement.
Associations and certifications
- Gold Class
Services
New Vehicle Sales
We offer a comprehensive selection of new vehicles from premium brands including Mercedes-Benz, Genesis, and Volvo. Our inventory features the latest models with cutting-edge technology and safety features. Our experienced sales team provides personalized guidance to help customers find the perfect match for their lifestyle and budget.
Pre-owned Vehicles
Our pre-owned inventory includes meticulously inspected vehicles from top manufacturers like Chevrolet, GMC, and Hyundai. Each vehicle undergoes rigorous quality checks to ensure reliability. We provide transparent pricing and detailed vehicle history reports to give customers confidence in their purchase.
Collision Repair
Our Gold Class certified body shop specializes in safe, precise collision repair using factory-grade equipment. Technicians complete annual training on new vehicle technologies and advanced repair techniques. We guarantee proper repairs that address both visible damage and hidden structural issues.
Military Program
Active duty personnel, veterans, and first responders receive exclusive benefits including up to $1,500 in combined rebates. Our program offers special financing options and trade-in incentives for qualified individuals. These discounts apply to both new vehicles and eligible used cars in our inventory.
Vehicle Financing
We provide competitive financing solutions through our on-site financial services department. Customers can apply for loans with flexible terms and benefit from our exclusive $500 finance rebate. Our team works with multiple lenders to secure the best possible rates for qualified buyers.
Questions
What brands do you sell?
We offer new and pre-owned vehicles from Mercedes-Benz, Hyundai, Genesis, Volvo, Chevrolet, Buick, GMC, and other leading manufacturers.
Are there special programs for military members?
Yes. Our Long Difference Plus program provides up to $1,500 in combined rebates for active duty, veterans, and first responders through financing, trade-in, and purchase incentives.
Do you have collision repair services?
Our Gold Class™ certified body shop provides expert collision repair using the latest techniques and factory-approved equipment for all vehicle types.
What are your business hours?
Our dealership is open Monday through Saturday from 9:00am to 7:00pm for sales, service, and parts departments.
How can I check financing options?
Use our online Payment Buddy tool to explore financing estimates for any vehicle in our inventory without obligating your credit score.
What community programs do you support?
As a veteran-owned business, we prioritize military appreciation programs and actively support local charities through board participation and sponsorships.
Reviews (7)
Adam C.
Jun 03, 2022
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Was in the market for a new truck saw a listing on Facebook contacted Gabriel and we went through a few trucks on there Athens lot after narrowing the list to a 2019 Ram Longhorn 4x4 we cut a deal and I went home with a new to me truck if your in the market for a vehicle and you don't want to feel that pushy sales guy breathing down your neck call Gabriel he was patient and when throught multiple trucks to find me the right deal give him a chance to do the same for you.
Rachel Watson
May 15, 2022
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I do not normally post reviews however I felt the need to do so after the great customer service my daughter and I received specifically from Eddie Bartlett. Eddie was very considerate and helpful. He quickly returned all my text and phone calls. He was very knowledgeable and offered sound advice. Eddie took a stressful task and made it smooth and enjoyable. I am very grateful. Because of this experience, I would definitely go to Eddie again if I needed another vehicle. Thank you Mercedes-Benz at Long of Chattanooga.
Tammee Thompson
May 10, 2022
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I was referred to Neil through my Realtor and I couldn't be more pleased! If was a fast, efficient and low pressure sale. Neil helped me choose a car model that is tailored for my lifestyle. Bryce ably walked me through every single feature of my new vehicle. I really understand how to operate all of the technology in the car. I am a customer for life. All the stars.
Jeana Carson
Apr 25, 2022
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Simply the best experience I've ever had buying a car. My sales professional Brad went above and beyond to make sure I found what I was looking for. I highly recommend Long Mercedes of Chattanooga to anyone looking for a new, or used vehicle. You will be well taken care of.
Dee B.
Apr 24, 2022
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Just bought my dream Jeep from Longs. Mike was AWESOME. I was traveling when I found her and he made it so easy all u had to do was go sign and drive. BIG SHOUT OUT to Mije you rock dude. Razzle was shining and full of gas when I picked her up
Brandon Nichols
Apr 21, 2022
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Baylen was the best sales person. She was very considerate and helpful! I would highly recommend buying a car from her if you're in the market. She's precise at everything she does. Thanks to her I walked out of their with one of my dream cars. She's the best!
Marcia Griffin
Apr 13, 2022
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Bryce, our Sales Consultant, was absolutely awesome. He was very knowledgeable about every feature on the car we wanted. We relied on his guidance when doing the Build and was very pleased at our choices when the car came today. We would definitely buy our next car from him. Very honest and genuine. We are very pleased and felt we got a good deal.
