Business Details
50+ Years
experience
Your Trusted Auto Repair Experts in Cincinnati
Jerry Ernst Auto Body has been a family-owned and operated business since 1972, serving the Northern Kentucky and Greater Cincinnati area with dedication and expertise. Our state-of-the-art facility and team of experienced technicians specialize in full-service collision repair, automotive refinishing, and precision frame/unibody repairs for all vehicle makes and models. We stand behind our work with a lifetime warranty on all services, ensuring every repair meets manufacturer standards. Our commitment to customer satisfaction is reflected in our transparent process, from initial estimates to final quality inspections. We accept all car insurance plans and offer convenient pickup, delivery, and towing services. With over 50 years of combined experience, our team prioritizes clear communication, alternative transportation assistance, and meticulous attention to detail.Our advanced Spies Hecker paint system guarantees accurate color matching and long-lasting protection. We maintain a customer-focused approach, placing your needs at the forefront of every repair. Our facility near Lunken Airport is equipped with computerized measuring systems for structural accuracy and corrosion protection. We pride ourselves on being a trusted partner for lease return repairs, headlight restoration, and paintless dent removal. Our legacy of excellence continues under new family leadership while preserving the original values established in 1972.
Services
Collision Repair
Automotive Refinishing
Wheel Repair
Auto Glass Repair
Lease Return Repairs
Headlight Restoration
Paintless Dent Repair
Pickup & Delivery
Towing Services
Frame Repairs
Details
- Year established: 1972
Highlights and features
- Family-owned since 1972 with 50+ years of combined experience
- State-of-the-art computerized measuring systems for structural accuracy
- Lifetime warranty on all collision repair services
- Accepts all car insurance plans with claim assistance
- Spies Hecker paint system for factory-accurate color matching
Services
Collision Repair
Our full-service collision repair addresses all vehicle damage types using computerized measuring systems for structural accuracy. We replace or repair panels while applying corrosion protection to inner components. Our Spies Hecker paint system ensures factory-accurate color matching during refinishing. This service covers dents, unibody repairs, and hidden damage inspections for all makes and models.
Automotive Refinishing
Precision automotive refinishing utilizes Spies Hecker's advanced color-matching technology for exact paint code verification. Our expert team prepares surfaces thoroughly before applying base coat/clear coat systems that provide long-lasting protection. This service ensures seamless integration with existing paint while maintaining manufacturer standards for durability and appearance across all vehicle types.
Wheel Repair
Professional wheel repair services address bent rims, curb rash, and structural damage using specialized equipment for alloy and steel wheels. We restore wheels to original specifications through precision machining and refinishing techniques. This service maintains vehicle safety while preserving aesthetic quality through multi-step surface preparation and protective coatings for lasting results.
Auto Glass Repair
Comprehensive auto glass repair and replacement services cover windshields, side windows, and rear glass. Our technicians use OEM-quality materials and adhesives for safe, leak-proof installations. This service includes calibration of advanced driver assistance systems (ADAS) when required, ensuring proper functionality of safety features integrated with modern vehicle glass components.
Lease Return Repairs
Specialized lease return preparation addresses wear-and-tear damage according to manufacturer guidelines. Our technicians handle dents, scratches, and mechanical issues that could affect return value. This service includes documentation of repairs and adherence to dealership standards for paint matching and structural integrity, helping customers avoid excess charges at lease termination.
People
Greg Smith
Owner
Greg Smith acquired Jerry Ernst Auto Body in 2021 after decades of industry experience. He previously purchased Anderson Collision Center in 2019 and Boruske Brothers Collision Center in 2018. With over 30 years in collision repair, he maintains family ownership while expanding service capabilities across multiple locations.
Mandy Perry
Customer Service Lead
Mandy Perry oversees customer interactions and service coordination at Jerry Ernst Auto Body. She ensures smooth communication between clients and technicians throughout the repair process. With extensive experience in automotive service management, she focuses on maintaining high satisfaction rates through transparent updates and personalized support.
Scott Burgess
Lead Estimator
Scott Burgess manages damage assessment and repair planning as lead estimator. He coordinates comprehensive multi-point inspections and insurance claim documentation. With expertise in identifying hidden damage, he ensures accurate estimates while maintaining clear communication with both customers and insurance providers during the repair process.
Mike Hauser
Detailer
Mike Hauser specializes in post-repair detailing and quality control. He performs final vehicle inspections and protective treatments after refinishing. His attention to surface preparation and finishing techniques ensures showroom-quality results. He maintains standards for paint protection and interior cleanliness before customer vehicle return.
Scott Summers
General Manager
Scott Summers oversees daily operations and staff coordination at Jerry Ernst Auto Body. He manages workflow efficiency across departments while maintaining service standards. With extensive industry knowledge, he ensures adherence to quality protocols and customer satisfaction benchmarks throughout the repair process.
Questions
What services does Jerry Ernst Collision Center offer?
We provide full-service collision repair, automotive refinishing, wheel repair, auto glass services, headlight restoration, and lease return preparation for all vehicle makes and models.
Do you offer a warranty on repairs?
Yes, we provide a lifetime warranty on all collision repair services performed at our facility.
Do you work with insurance companies?
We accept all car insurance plans and assist with claim processing for both insured and out-of-pocket payments.
What are your business hours?
We operate Monday-Friday 8:00am-5:00pm. Saturday appointments are available upon request.
Do you offer pickup and delivery services?
Yes, we provide complimentary pickup, delivery, and towing services for customer convenience.
Where are your locations?
Our main location is in Cincinnati, OH with additional centers in Anderson Township and Dayton, KY.
Reviews (7)
Jeremy Price
Apr 27, 2022
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They quoted me over $8,000 for this minor fender bender, with a stern warning that it could cost several thousand more once they "got in there". Absolutely rediculous. Most of the quote was for unnessary parts and labor and there was NO structural damage as they claimed. I bough a new fender, a used headlight, and some touch up paint online and did it myself for under $700 on a Saturday. They just want to milk the insurance companies and gouge customers. Don't go here.
Son
Mar 25, 2022
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I just went in to get an estimate of some cosmetic repairs, and the gentleman was beyond helpful. He answered my questions about selling my vehicle and actually advised me against getting it repaired for resale, despite the fact that would mean no business for the company. Genuine, helpful service. Thanks.
Dave Krusling
Oct 09, 2021
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Repaired daughters car after highway accident Quick turnaround and quality job They found damage in estimate that ford dealer missed
Chris Smart
Aug 19, 2021
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2019 Honda Passport, damaged both driver and rear passenger doors and center column. Also bent tie rod. Paul was very helpful expediting our vehicle even through a chip shortage. Vehicle looked like it was never in an accident. Thanks guys, great work. Will bring any future vehicle repairs to them. Services: Body & Trim, Steering & suspension repair
Kory T.
Aug 04, 2021
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Since I've moved to Cincinnati, Jerry Ernst has been my go-to for any car troubles! They have provided excellent service, generous prices, and always get the job done in a timely fashion. If you need service/repairs, I highly recommend going to Jerry Ernst. You will be glad you did!
Clay Warnemunde
Jul 03, 2021
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Was given an estimate on repairs needed and all work was done in a timely manner. Work performed was top notch!
Peter H.
May 15, 2020
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Oh no no! Janet and Mister of Strange collide and make a big smash-crash! Janet is OK! Phew. Still, glass and dent and sad damage to car, Samuel-Doff, Janet has names for car, ha ha! Fixes though needed still! Darville, friend of Peter, says you must to Ernst! He is a an auto master! Without help from this Jerry hope may be lost, go and go! Kellogg Avenue, where, no rice is crisp! Soccer and floods! Cinnati weather is bad. Mr. Ernst Auto does good work, Samuel-Doff as new! Thank to Darville, and thank you Auto Body sir!
