Business Details
41 Years
experience
Your Trusted Partner for Auto Collision Repair in Coon Rapids
For over four decades, Coon Rapids Collision has specialized in automotive collision repairs, offering comprehensive auto body and glass replacement services. As a family-owned business, we prioritize quality workmanship and exceptional customer service, ensuring vehicles are restored to pre-accident condition. Our team combines decades of experience with advanced techniques for collision repair, auto glass services, detailing, painting, and paintless dent repair.We emphasize personalized service, customer advocacy over insurance demands, and empathetic support during stressful times. All work adheres to strict quality standards, using high-grade materials and modern technology while maintaining a commitment to transparency and client satisfaction.
Services
Collision Services
Auto Glass Services
Detailing Services
Painting Services
Paintless Dent Repair
Details
- Year established: 1985
Highlights and features
- We have over 40 years of experience in automotive collision repair.
- We offer personalized service that big box companies can't match.
- We prioritize customer needs over insurance company demands.
- We provide empathetic support during stressful accident situations.
- Our service is designed to make every interaction stress-free.
What people say
Excellent job
Great communication
Super friendly staff
Detailed inside/out
Stress-free experience
Services
Collision Services
Our comprehensive collision repair services handle everything from minor dents to major structural damage. Using state-of-the-art equipment, we perform frame straightening, expert color matching, and structural repairs while maintaining factory specifications. Our technicians are trained to restore vehicles to their pre-accident condition with attention to safety and aesthetics. We work directly with insurance companies to streamline the repair process for our customers.
Auto Glass Services
We offer complete auto glass repair and replacement services for windshields and windows. Our technicians use high-quality materials that meet OEM standards and perform ADAS calibration after replacements. We handle insurance claims and offer mobile service options. Our focus on precision installation ensures proper sealing and functionality while maintaining vehicle safety systems.
Paintless Dent Repair
Our paintless dent repair specialists remove minor dents and dings without damaging original paint. Using specialized tools, we restore panels to their original shape through meticulous massaging techniques. This cost-effective solution preserves vehicle value and factory finishes while offering quick turnaround times. We assess each dent's eligibility for this method during initial consultations.
Vehicle Detailing
Our professional detailing services include complete interior and exterior restoration. We perform hand washing, clay bar treatment, polishing, and wax application. Interior services cover vacuuming, shampooing, leather conditioning, and odor removal. We offer headlight restoration and paint protection film application. Our team uses pH-balanced cleaners and modern equipment to maintain vehicle appearance and protect surfaces.
Calibration Services
We provide advanced driver assistance systems calibration after windshield replacements or collision repairs. Our technicians perform both dynamic and static calibrations using specialized equipment. Services include lane departure warning, adaptive cruise control, and automatic emergency braking system adjustments. We ensure all safety features function properly according to manufacturer specifications following any repair work.
People
Cole
Owner & Operator
With nearly 20 years in the repair industry, including dealership experience, Cole specializes in vehicle painting. He has led Coon Rapids Collision for three years, applying expertise from auto body shops and custom projects to ensure customer satisfaction.
Roxanne
Customer Service & Insurance Process
Roxanne brings 30 years of customer service experience, with 25 in collision repair. She advocates for clients through insurance processes and has built lasting community relationships that have followed her throughout her career.
Mell
Auto Claims & Insurance Process
With 23 years in customer service and 8 years at a major insurance carrier, Mell specializes in navigating auto claims. She focuses on making the repair process stress-free while ensuring vehicles are restored to pre-loss condition.
Questions
What types of auto repair services do you offer?
We provide comprehensive collision repair, auto glass services, detailing, painting, paint protection film, paintless dent repair, calibration services, and fleet program solutions.
Do you work with insurance companies?
Yes, we collaborate with most insurers to streamline estimates, approvals, and repairs while advocating for our customers throughout the claims process.
How long does collision repair take?
Timelines depend on damage severity and part availability. Minor repairs can take days while structural repairs may take longer, with regular updates provided.
Can you repair modern vehicle safety systems?
Yes, we offer ADAS calibration services to ensure proper functionality of advanced driver assistance systems after repairs or windshield replacements.
Do you offer vehicle detailing services?
Yes, we provide interior and exterior detailing including hand washing, polishing, upholstery cleaning, and protective treatments to maintain vehicle appearance.
Reviews (6)
Ted M.
Jun 24, 2022
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These guys were great, they were super helpful dealing with the insurance company that was throwing a fit. They did a very nice repair and I think they even detailed my truck too. Thanks!
Christine
Mar 19, 2022
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Best kept secret! Very accommodating, thoughough and just as promised or better. Great customer service care. I highly recommend this place and would definitely go to their again! Services: Painting, Body & Trim
Fiona Grace
Feb 25, 2022
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Cole and Roxanne (and the rest of the team) are AMAZING. They are so helpful, knowledgable and take care of everything. I was really worried about the insurance side of my accident, but they managed it all for me and put my mind at ease. When I got my car back, it looked like it was brand new again. Seriously. Not only was the body work perfect, but they cleaned the entire inside of my car too. I would go back to them any day and I recommend them to everybody who I know!
James Warren
Feb 13, 2022
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Terrible customer service & this company will do their best to not fulfill warranties. Do yourself a favor go somewhere else. You've been warned
Jay Grace
Feb 04, 2022
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Cole is a great guy and does excellent work! Highly recommended! AAA+++ Services: Painting, Body & Trim
Michael Davidson
May 19, 2021
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I'd give them a poor rating, but the thing is they never gave me a chance. Was greeeted by a woman who asked me if insurance was gonna be used, proceeded to refuse an estimate because i had already gotten one from another local shop. This for a repair near the deductible that likely won't result in claim work. Their customer service ensures ill be sure to look elsewhere in the future needs for bodywork as well.
