Business Details
21 Years
experience
Find Trusted Auto Repair Shops in Arizona & Oregon
NARPRO was founded in January 2005 to address the challenge of locating competent, honest auto repair shops. Our network consists of independently owned shops that undergo a rigorous 26-point evaluation process assessing quality, integrity, and customer satisfaction. Each recommended shop maintains a minimum 95% customer satisfaction rating, with actual performance data showing an average of 97% satisfaction across our network. Our evaluation criteria include technician certifications, use of quality parts, warranty terms, and community involvement.As a BBB-accredited business with an A+ rating since 2007, we guarantee repairs up to $7,500 and provide free second opinions. Our shops offer 10-20% cost savings compared to dealers while maintaining industry-leading warranty standards of 24 months/24,000 miles. We serve Arizona and Oregon with a commitment to community stewardship through partnerships like Harvest Compassion Center.
Services
Auto Repair
Mechanical Repairs
Maintenance Services
Second Opinions
Community Support
Details
- Year established: 2005
Highlights and features
- 26-point evaluation process for quality and integrity
- BBB A+ rating since 2007
- 97% average customer satisfaction rating
- 10-20% cost savings vs. dealers
- 24 month/24,000 mile warranty standard
Associations and certifications
- BBB
What people say
97% satisfaction
Transparent pricing
Community-focused
Quality repairs
Expert technicians
Services
Auto Repair
Our network provides comprehensive auto repair services performed by ASE-certified technicians. Shops use quality parts and follow standardized diagnostic procedures to ensure accurate repairs. Each service includes a multi-point inspection and comes with a 24 month/24,000 mile warranty.
Mechanical Repairs
Specialized mechanical repair services covering engine systems, transmission maintenance, and drivetrain components. Technicians use advanced diagnostic tools to identify issues and perform repairs according to manufacturer specifications. All work includes detailed documentation and warranty coverage.
Maintenance Services
Scheduled maintenance programs including oil changes, brake inspections, and fluid checks. Services follow factory-recommended intervals to maintain vehicle performance. Customers receive free multi-point inspections and maintenance tracking to optimize vehicle longevity.
Second Opinions
Free diagnostic evaluations for repair estimates from other shops. Our technicians perform independent assessments using professional tools to verify repair needs and provide cost-effective solutions while maintaining vehicle warranties.
Community Support
Community initiatives including vehicle repair donations for single mothers and partnerships with local food banks. Shops participate in annual charity drives and support neighborhood organizations through service discounts and volunteer programs.
Questions
How do I find a NARPRO-certified shop?
Use our online shop locator to find independently evaluated auto repair shops in Arizona and Oregon that meet our 26-point quality standards.
What guarantees do NARPRO shops provide?
We guarantee repairs up to $7,500 through our BBB-backed satisfaction program and offer free second opinions on repair estimates.
Are NARPRO repair prices competitive?
Our shops offer 10-20% cost savings over dealers while maintaining higher warranty standards of 24 months/24,000 miles.
What services do NARPRO shops offer?
Our network provides comprehensive mechanical repairs, maintenance services, and diagnostic evaluations with ASE-certified technicians.
How does NARPRO support local communities?
We partner with organizations like Harvest Compassion Center and support local charities through our community stewardship initiatives.
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