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50+ Years
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Your Trusted Auto Repair Partner in Newport News, VA
B & L Automotive has been a trusted name in auto care since 1953, providing honest and reliable services to Newport News and the greater Peninsula. Our family-owned business, now in its third generation, combines decades of experience with state-of-the-art technology to deliver quality repairs for all makes and models. Our ASE-certified technicians use OEM and aftermarket parts to ensure lasting results, backed by a 36-month/36,000-mile nationwide warranty.

We prioritize customer service, integrity, and community, offering military discounts and financing options. With a modern facility featuring a customer lounge and towing assistance, we strive to make every repair experience convenient and stress-free. Our commitment to quality, transparency, and customer satisfaction has earned us over 1,800 five-star reviews, solidifying our reputation as a leader in the automotive repair industry.
Services
Oil Change Service Brake Repair Tires Truck Repair Wheel Alignment Auto Air Conditioning Repair Transmission Repair Engine Repair Radiator Repair Timing Belt Replacement
Details
  • Year established: 1953
Highlights and features
  • Over 68 years of experience serving Newport News and military families
  • ASE-certified technicians with expertise in all vehicle makes and models
  • Use of OEM and quality aftermarket parts for lasting repairs
  • 36-month/36,000-mile nationwide warranty on qualifying repairs
  • Military discounts and financing options available
Associations and certifications
  • ASE Certified
  • NAPA AutoCare Center
What people say
Excellent customer service ASE-certified technicians Quality parts Military discounts 36-month warranty
Services
Auto Air Conditioning Repair
Our ASE-certified technicians diagnose and repair air conditioning systems using OEM parts. We perform comprehensive inspections with A/C manifold gauges to identify issues, from compressor failures to refrigerant leaks. After converting older systems to R134A, we provide honest estimates and no-pressure recommendations. Our repairs ensure optimal cooling performance, keeping you comfortable even in Newport News' summer heat.
Brake Repair
We specialize in drum and disc brake repairs for all vehicle types, including ABS and performance models. Our process includes test drives and component measurements to determine necessary repairs, avoiding unnecessary replacements. Using OEM-approved parts, we address issues like noisy brakes, spongy pedals, and ABS warnings. Our technicians prioritize safety and cost-effectiveness, ensuring reliable braking performance with transparent pricing.
Tires
We offer tire sales, rotations, balancing, and flat repairs using premium brands like Michelin and Continental. Our technicians inspect tread wear, punctures, and alignment issues to recommend the best solutions. We provide honest advice on tire selection based on driving needs and budget, with no-pressure consultations. Our services include TPMS maintenance and flat repairs using dunk testing for accurate leak detection.
Truck Repair
Our ASE-certified team handles all truck repairs, from diesel engine overhauls to brake pad replacements. We perform visual inspections of fluids and components, followed by advanced diagnostics using digital equipment. Services include suspension repairs, transmission work, and cooling system maintenance. Using manufacturer-approved parts, we ensure durability for heavy-duty use, with transparent explanations of repair needs and no-pressure recommendations.
Wheel Alignment
We use computer diagnostics to correct suspension angles and prevent uneven tire wear. Our technicians address symptoms like steering wheel vibration and vehicle pulling using precision equipment. The service includes checking tire pressure, tread wear patterns, and suspension components. Proper alignment improves fuel efficiency and extends tire life, with clear explanations of adjustments made during the process.
Questions
What services does B&L Automotive offer?
We provide comprehensive auto repair services including brakes, tires, A/C repair, engine diagnostics, transmission work, and wheel alignment for all vehicle types.
Do you offer warranties on repairs?
Yes, most repairs come with a 36-month/36,000-mile nationwide warranty, with some components covered by lifetime warranties.
Are you military-friendly?
As a service-disabled veteran-owned business, we offer special discounts and financing options for active-duty military members with ID.
How can I schedule an appointment?
Book online through our website or call us at (757) 856-6205 during business hours for convenient scheduling.
Do you offer towing services?
Yes, we provide towing assistance and vehicle pickup/drop-off services for customer convenience.
Reviews (7)
Oscar Hall
Jun 23, 2022 Report
Just wanted to thank Liz and the mechanic for diagnosing my transmission. Easy to talk to staff and very helpful. The shop and front desk/waiting area is very clean and customer friendly. Will not hesitate to use again in the future. Services: Auto maintenance, Transmission
Fitzwillies D.
Jun 01, 2022 Report
March of 2021 I took my truck in for an inspection and was told it would not pass due to a worn tie rod. The rod was about $80 plus the labor to replace. I never received an estimate to sign, kept being told it was being revised. Told them to go ahead and check my radiator for leaks as well. When my truck was done I was charged $431.65 of which $214.26 was for the small tie rod. I reluctantly paid and no one could tell me where the radiator leak was.

I tow a 5th wheel and we took off for 2 week. When I got back I was driving the truck on the highway, hit a bump and the truck started shaking so bad I almost lost control. Good thing the 5th wheel was not attached. I took the truck to another shop and was told the whole front end was now loose and needed to be replaced and the tie rod that was replace was loose and never tightened in place. They sent me a video of the loose tie rod.

It cost $1800 to have everything replaced. I contacted B&L, sent them the video and they ignored me. I notified the BBB and sent them the video and information but B&L refused to reply to the Better Business Bureau. I now avoid B&L like a plague.
Nayasia Pope
May 12, 2022 Report
B and L automotive had me in and out paying a decent price to get my blend door fixed for my hvac unit. Bryan and the receptionist(sorry I forgot her name) were really informative and had great customer service. The waiting area is clean and comfortable. They attack your automobile's issue and have you going on your way and if you need a ride home while your vehicle is being serviced, they will provide it for you. I highly recommend this business to anyone in the Newport News and Hampton area.
Nighasia Joshua-Bond
Mar 23, 2022 Report
10/10 experience! I was originally assisted by "Liz" who helped me get the repairs I needed, after a HORRIBLE experience with my previous shop. Liz & Bryan have AMAZING customer service. They are thorough & efficient. Throughout my experience, I felt like a priority & they show exceptional concern for ALL their customers. Service: General repairs & maintenance
Shelly
Mar 11, 2022 Report
I brought my Tahoe here after so many fail attempts taking it to 2 high end dealerships and being duped around all they would do was put die in the system and wouldn't really diagnose what the issue was but when I took it to B&L Automotive they took their time looked over my vehicle with a fine tooth comb to see what the issue was as to why my AC was blowing warm air they were very prompt to call me to let me know as soon as they found the issue which was a leaking AC evaporator core. Staff is super nice and Liz the manager is super bubbly and friendly such a sweetheart. I definitely will be returning
Bullwinkle
Mar 10, 2022 Report
I have been a customer of B&L Auto for sometime. It had been a while since I had been there and needed some brake work done at a place close to my house. They were most helpful and completed the work in the time frame they had indicated even after adding a break system flush and refill. The work was done well and my brakes are working well. The staff is friendly and I was kept informed throught out the time they were working on the care on how far along they were on it and if there were any changes. A great place to get your car worked on and I will go back again.
Melisa Puentes
Feb 19, 2022 Report
I came here needing my brakes replaced and got excellent service. They answered all of my questions and went step by step what was wrong with our car. Liz is amazing! She took care of us and got us squared away. She's really the best and went above and beyond! Will forever have our recommendation to anyone we know : Service: Brakes