Business Details
40 Years
experience
Your Trusted Auto Body Repair Partner in Duluth, MN
Since 1986, Twin Ports Collision Repair has dedicated itself to delivering precision auto body repair services with unwavering attention to quality. Our team of experienced technicians combines advanced technology, including computerized estimating systems and alignment racks, with decades of hands-on expertise to restore vehicles to factory specifications. We specialize in both domestic and European vehicles, offering comprehensive services ranging from collision repair to award-winning paintwork. Our commitment to customer satisfaction is reflected in our lifetime warranty, free estimates, and complimentary courtesy cars for clients during repairs.As a trusted partner for major insurance companies, we maintain rigorous training standards and utilize state-of-the-art equipment like AxaltaCoating Systems for perfect color matching. With over 35 years serving Duluth, MN, we prioritize personalized service for both returning and new customers while maintaining environmental responsibility through dust-control systems and eco-conscious practices.
Services
Auto Body Repair
Collision Repair
Paint Services
Auto Detailing
European Car Repair
Frame Alignment
Aluminum Repair
Courtesy Cars
Details
- Year established: 1986
Highlights and features
- We offer 35+ years of experience in auto body repair and collision restoration.
- Our technicians use computerized alignment systems for factory-spec accuracy.
- We provide free estimates with no appointment required during business hours.
- Our lifetime warranty covers all repair workmanship and materials used.
- Complimentary courtesy cars available for most customers during vehicle repairs.
Associations and certifications
- I.C.A.R.
Services
Auto Body Repair
Our comprehensive auto body repair service addresses all types of collision damage using computerized alignment systems and factory-spec replacement parts. Technicians disassemble, repair, and reassemble vehicles while maintaining structural integrity. We handle both minor dents and major structural damage for domestic and European vehicles.
Precision Painting
Our award-winning paint service utilizes AxaltaCoating Systems for exact color matching and multi-stage painting processes. Each vehicle receives acid-etched primers, filler coats, sealers, and clear coats in a dust-controlled environment. Paint booths with daylight simulation ensure invisible repairs under natural lighting conditions.
Free Estimates
We provide no-appointment-required damage assessments using CCC Pathways Estimating Solutions software. Owners Steve and Eric Nelson personally evaluate damage and generate accurate cost estimates. Direct Repair Program status with major insurers streamlines the claims process for policyholders.
Auto Detailing
Our detailing services restore vehicles to like-new condition with exterior polishing, interior shampooing, and headlight restoration. Specialized treatments for black finishes and drag-reducing wax applications enhance appearance while potentially improving fuel efficiency through reduced aerodynamic resistance.
European Car Repair
We specialize in repairing high-end European vehicles with factory-trained technicians and specialized tools. Our facility handles luxury brands requiring precise alignment and OEM parts. The aluminum repair certification ensures proper handling of modern lightweight vehicle construction techniques.
People
Steve Nelson
Owner
With over 30 years of experience, Steve Nelson co-owns Twin Ports Collision Repair and personally oversees all estimate evaluations. His expertise in collision repair systems ensures accurate damage assessments and quality control.
Eric Nelson
Owner
Eric Nelson co-owns Twin Ports Collision Repair and manages daily operations. With three decades of industry experience, he provides direct customer support and ensures adherence to the shop's high repair standards.
Questions
Do you repair all types of vehicle damage?
Yes, we handle all auto body damage from minor dents to major structural repairs for both domestic and European vehicles.
Are estimates really free?
Yes, we provide free estimates with no appointment required during regular business hours.
How long do repairs typically take?
Repair times vary by damage severity, but we prioritize efficient turnaround while maintaining quality standards.
Do you work with insurance companies?
Yes, we're on Direct Repair Programs with major insurers and handle insurance billing directly when possible.
Is there transportation during repairs?
Yes, we offer complimentary courtesy cars for most customers while their vehicles are being repaired.
What warranties do you offer?
We provide a lifetime warranty covering all repair workmanship and materials used in our collision repairs.
Reviews (6)
Sgt Jay
Apr 15, 2022
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My truck, which was involved in an accident (not at fault) was sent to Twin Ports Collision about 3 weeks ago. The service of this family owned, and very reputable auto repair shop was kind, understanding, respectful, knowledgeable, and highly professional. They went beyond the scope of what was needed to be done, to include adding an extra tire, detailing the inside of my truck, and even had a check written out to me from what was left over from the insurance.
The work they did on my truck was so professional to the point where it looks like it was never involved in an accident. Honestly, the entire process was painless on my part, and once they took the helm of fixing my truck up, they not only were professional, but they were noticeably genuine, which was great! It lets the customer know that what they're doing isn't some 2nd rate shop. Highly professional and proud of what they know, and love to do. Too everyone at Twin Ports Collision, my deepest gratitude! From the owner, to his son, and everyone that took part in helping my truck whole again. Thank you. - Matthew & Claire Johnson
The work they did on my truck was so professional to the point where it looks like it was never involved in an accident. Honestly, the entire process was painless on my part, and once they took the helm of fixing my truck up, they not only were professional, but they were noticeably genuine, which was great! It lets the customer know that what they're doing isn't some 2nd rate shop. Highly professional and proud of what they know, and love to do. Too everyone at Twin Ports Collision, my deepest gratitude! From the owner, to his son, and everyone that took part in helping my truck whole again. Thank you. - Matthew & Claire Johnson
Samantha Levine
Mar 26, 2022
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Thank you guys so much! My car was quickly taken care of & they even washed it for me. Appreciate it! Hope I never need collision repair again, but if I do I know where i'll go!
Nicholas Tabatt
Jan 24, 2022
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They did an all around excellent job! Their service was timely and thorough. My car seriously looks brand new lol. Great customer service! Can't recommend them enough. Services: Painting, Body & Trim
Christa Wood
Oct 20, 2021
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Very professional and friendly. Did fantastic work. Worked very easily with my insurance company. Absolutely no complaints.
Chris Wright
Sep 24, 2021
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Fantastic and easy to use. I would recommend them for any auto body repair. Eric and Steve were very helpful and they did a bang up job on my car. Pun very much intended. Services: Painting, Body & Trim
Ketamine North
Aug 27, 2021
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Highly recommend this business! Unfortunately, it's the second time I've had to utilize their services (bad driving luck on my part ), but very grateful I've had them! Not only does my vehicle come back fixed, but it looks brand new! Clean to the touch inside and out. A new rental they loaned me was much appreciated. Can't recommend these guys enough! Thanks again for an amazing job well done!
