Business Details
23 Years
experience
Emergency
services
Trusted Auto Collision Repair in Portland, OR
Since 2003, VIP Collision Center has been dedicated to providing high-quality auto body and collision repair services in Portland, Oregon. Our team of experienced technicians combines advanced technology with time-tested techniques to restore vehicles to their pre-accident condition. We prioritize customer satisfaction through transparent communication, fair pricing, and a commitment to excellence. Our facility is equipped with state-of-the-art tools, including computerized estimating systems and precision alignment equipment, ensuring accurate and efficient repairs. We work directly with major insurance providers to streamline claims processes and offer complimentary services like rental car assistance and towing arrangements.Backed by a Limited Lifetime Warranty, our repairs reflect our confidence in craftsmanship and materials. Located in the Woodlawn community, we serve Portland and surrounding areas, including Vancouver, Washington, with personalized attention to every client's needs. Our history of community engagement and industry partnerships underscores our dedication to both local relationships and professional standards. Through consistent service since our founding, we have built a reputation for reliability and technical expertise in automotive collision repair.
Services
Auto Collision Repair
Vehicle Repair Estimates
Towing Assistance
Rental Car Assistance
Custom Paint Jobs
Frame Straightening
Windshield Replacement
Paintless Dent Repair
Computerized Estimating
Insurance Claim Coordination
Details
- Year established: 2003
Highlights and features
- We have over 20 years of experience in auto body repair since 2003
- Our technicians are ASE-certified and continuously trained
- We provide a Limited Lifetime Warranty on all repair work
- We coordinate directly with insurance companies for claim efficiency
- We offer complimentary rental car assistance through Hertz and Enterprise
What people say
Outstanding customer service
Timely repairs
Lifetime warranty coverage
Insurance coordination
Professional technicians
Services
Auto Collision Repair
Our comprehensive collision repair services address all damage types, from minor dents to structural repairs. Using computerized measuring systems and advanced equipment, we restore vehicles to factory specifications. Our technicians complete repairs with precision color matching and quality materials, backed by a Limited Lifetime Warranty.
Vehicle Repair Estimates
We provide accurate, free computerized estimates using CCC One Estimating System. Our staff works directly with insurance companies to expedite claim approvals while maintaining transparency about repair timelines and processes for vehicle owners.
Towing Assistance
We coordinate immediate towing arrangements through trusted partners, offering direct billing to insurance companies when applicable. Our staff manages logistics to minimize customer stress following accidents, ensuring vehicles reach our facility safely.
Rental Car Assistance
We facilitate rental car arrangements through Hertz and Enterprise, coordinating pick-up/drop-off at our facility. Our team helps customers understand insurance coverage for rentals and manages billing directly with providers when possible.
Custom Paint Jobs
Our paint department utilizes Glasurit waterborne technology and VINdicator color matching for precise finishes. We perform complete paint jobs and spot repairs using eco-friendly materials that meet manufacturer standards for durability and appearance.
Questions
What types of auto body repairs do you handle?
We repair all damage types including dents, scratches, frame damage, and complete paint jobs for all vehicle makes and models.
Do you work with insurance companies?
Yes, we coordinate directly with major insurers for claim processing and billing, helping customers navigate the repair authorization process.
Is there a warranty on repairs?
All repairs include a Limited Lifetime Warranty covering workmanship defects, with exclusions for normal wear and manufacturer part warranties.
How can I get a rental car during repairs?
We arrange rentals through Hertz and Enterprise, with insurance billing coordination available to qualified customers.
What are your business hours?
We operate Monday-Friday 8:00am-5:00pm and offer Saturday/Sunday appointments for customer convenience.
Reviews (6)
I. M. G.
May 16, 2022
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05/16/2022: Well damn. I just had my truck home for about a month and some asshole ran into it in the parking lot. It'll be off to V.I.P again soon.
Jeannie M.
Apr 18, 2022
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I backed into my daughter's car and it created a minor dent but also obstructed the passenger side door. VIP was able to pop out the dent and fix the door for a inexpensive repair on an older car. Daughter is happy. Mom is happy. Bonus: they did this on a Monday morning in record time. Thanks all!
Ada H.
Mar 06, 2022
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The team was super great to work with--timely communication and were willing to work with a budget. Great quality work too, I can barely tell anything happened to my car.
Amy S.
Feb 22, 2022
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Everyone here is so skilled and great. Even got a dent fixed for free. Very responsive, fair, super nice and friendly and no BS. Cheaper then another place by $400. On time and over delivered. Highly recommend!
Elaine Stephens
Feb 14, 2022
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Leah helped me immensely, navigating the insurance paperwork smoothly when my little old car got rear ended!. I got a beautiful back bumper repair instead of a totaled work horse.
Mellisa P.
Feb 04, 2022
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Got into a car accident nearby and got my car towed here. The staffs were very nice to work with. I was not knowledgeable about anything as it was my first accident, but staffs were helpful. I went through with my insurance here but when my insurance was being difficult to work with, the staffs were willing to help out. They are friendly to deal with and I would recommend anyone working with this collision center.
