Business Details
Emergency
services
Trusted Fleet Maintenance Solutions Nationwide
Dickinson Fleet Services has been a trusted leader in fleet maintenance for over 25 years, backed by the legacy of Cox Enterprises' 125-year history. Our nationwide network of 1,500+ highly trained technicians delivers scheduled and unscheduled maintenance directly to your location, ensuring maximum fleet uptime. With 30+ state-of-the-art service centers and 750+ mobile service trucks, we specialize in medium- and heavy-duty fleet solutions, including DOT inspections, brake repairs, and trailer maintenance. Our commitment to safety, precision, and sustainability drives every service we provide, from preventative maintenance to emergency roadside assistance.By integrating advanced technology like our proprietary Technician Reporting and Information Tool (TRAIT), we offer real-time updates and transparent communication. Our dedicated maintenance model eliminates the burden of hiring technicians, providing on-site experts tailored to your operational needs. With a focus on innovation and customer-centric service, we partner with clients to reduce downtime, lower emissions, and ensure long-term fleet reliability.
Services
Scheduled Maintenance
Dedicated Maintenance
Mobile Shops
Trailer Sales
Service Centers
Highlights and features
- We offer 25+ years of specialized expertise in medium- and heavy-duty fleet maintenance.
- Our 1,500+ certified technicians provide mobile and on-site service nationwide.
- We guarantee rapid response with 750+ mobile service trucks and 30+ service centers.
- Our proprietary TRAIT technology enables real-time repair tracking and communication.
- We prioritize safety, sustainability, and emissions reduction in every service.
Services
Scheduled Mobile Service
Our mobile units deliver routine maintenance, PMs, and DOT inspections directly to your location. With 750+ trucks equipped with advanced diagnostics, we minimize downtime by servicing fleets during operational hours. Technicians perform brake repairs, electrical diagnostics, and preventative maintenance using dealership-quality tools.
Dedicated Maintenance
We provide dedicated technicians who work exclusively at your facility. This model eliminates hiring burdens while ensuring consistent service, faster turnaround, and expertise tailored to your fleet's specific needs through our proprietary TRAIT reporting system.
Service Centers
Our 30+ service centers handle complex repairs, collision restoration, and trailer maintenance. Facilities feature sandblasting, paint booths, and welding capabilities. We service everything from forklifts to Class 8 trucks with specialized body/collision experts at select locations.
Trailer Sales & Parts
Midwest and Northeast Great Dane locations offer trailer sales, parts, and repairs. Services include box/body repairs, brake system maintenance, and industrial finishing for semi-trailers and heavy-duty equipment.
Emergency Mobile Technician
24/7 emergency dispatch coordinates mobile technicians for urgent repairs. Our rapid response teams handle breakdowns with towing coordination and on-site diagnostics to minimize fleet downtime during critical situations.
Questions
What services does Fleet Services by Cox Automotive offer?
We provide scheduled/unscheduled maintenance, mobile repairs, trailer sales, dedicated technicians, and 24/7 emergency services for medium/heavy-duty fleets.
Do you offer nationwide service?
Yes, with 30+ service centers and 750+ mobile trucks covering all 50 states.
How quickly can you respond to emergency repairs?
Our 24/7 emergency dispatch coordinates rapid mobile technician deployment nationwide.
Can you provide on-site dedicated technicians?
Yes, we staff and manage dedicated maintenance experts who work exclusively at your location.
What fleet types do you service?
We specialize in medium/heavy-duty trucks, trailers, forklifts, and Class 8 vehicles.
Reviews (7)
Brandon Barr
Feb 18, 2022
Report
I purchased an Isuzu NPR box truck from Ryder. Dickinson Fleet was contracted by Ryder to do a few repairs on the truck. They repaired everything as needed and my truck is ready for my mowing business come spring.
Shively BaneTek
Nov 28, 2021
Report
I visited this place it much need of a passenger-side mirror. They provided me with a five-star mechanic to install my mirror. The repair shop is only a four-and-a-half star repair shop in my opinion because the shop manager knew I was on a diet from previous conversations and still lead me to the driver's lounge he knew had fresh pecan pie on the table for anybody to eat! The deal is I'm from Oregon and needed an emergency repair totally out of my element and as a driver you sometimes get taken advantage of. Not this shop, these guys were great. If your on a diet don't go to the driver's lounge, otherwise this shop is a A+ and I highly recommend.
Pamela Scott
Jan 04, 2021
Report
A great group of people. Their mechanics and their billing team are both excellently trained and highly qualified. They are also a company with an excellent work work environment. There is support internally and externally.
Santos Rivera
Dec 11, 2020
Report
The kind of mechanical service they offer is very poor. They don't value any of there hire mechanic. They only focus on numbers even if the mechanic has to go back 10 times. They have a 95 percentage turn around most tech Last 6 to 8 months.
Stephen Howe
Nov 14, 2020
Report
Highly recommend! Dickinson is the ideal maintenance provider, especially large commercial fleets with a national footprint of almost 1,000 mobile techs in 45 states AND about 20 shops to do refurbs and large repairs. You have access to your entire fleets data w/ their proprietary technology that tracks all spend data, service/repair history, compliance, interfaces with telematics providers to manage eDVIRs, 24/7 call center to schedule emergency service.
And now that Dickinson is backed by Cox Automotive, their footprint will grow exponentially! **Unlike most schools/academies that charge for earning a cert as a diesel mechanic, Dickinson has a tech training academy, called FleeTec, where a cadet with no exp is paid (~15/hr at the start w/ raise opp's during the course) to take their training course to become a certified diesel mechanic! They also give each grad $10k in tools for free, plus 100% job placement upon graduating. it's a no brainer.
And now that Dickinson is backed by Cox Automotive, their footprint will grow exponentially! **Unlike most schools/academies that charge for earning a cert as a diesel mechanic, Dickinson has a tech training academy, called FleeTec, where a cadet with no exp is paid (~15/hr at the start w/ raise opp's during the course) to take their training course to become a certified diesel mechanic! They also give each grad $10k in tools for free, plus 100% job placement upon graduating. it's a no brainer.
Chris Elliott
Dec 27, 2019
Report
They are all about your safety. Safety first! Great company. They train their employees. They fly you out to Indiana for training. They pay for your flights, room, and dinners, they but you lunch while in class, you get a service truck and they pay for your gas/fuel. Safety first! I can actually say I love my job.! Dickinson Fleet Services a great group of people to work with. And or for.
Randy Campbell
May 17, 2018
Report
Had a small wiring job. They never provided an invoice, but charged me $500. They also lost the cover for my battery. Called at least 6 times to get an invoice and understand what they could have charged me for. No one ever replied. Finally, called the manager, Rich Slaughter, twice. No response. Try another facility or be prepared to pay a lot.
