Business Details
30 Years
experience
Toyota, Lexus & Scion Repair Experts in Tucson
Dan's Toy Shop was founded in 1996 with a commitment to honesty, ethics, and fair pricing in automotive repair. As Southern Arizona's only independent specialist for Toyota, Lexus, and Scion vehicles, we combine over two decades of experience with dealership-level diagnostic equipment and factory information. Our team of ASE-certified technicians, including owners Dan and Angela Pratt, brings extensive dealership backgrounds and a focus on integrity.We prioritize personalized service, using original equipment parts and offering a Nationwide 36 Month/36,000 Mile Warranty. Our inspection-based maintenance approach ensures transparent recommendations tailored to each vehicle's needs. With a history of fostering customer loyalty through expertise and fairness, we remain a family-owned business dedicated to community values and technical excellence.
Services
Oil Change
Brake Service
Transmission Fluid
Vehicle Inspection
Check Engine Diagnostics
Hybrid Systems
Tire Rotation
Timing Belt Replacement
Air Conditioning
Wheel Alignment
Details
- Year established: 1996
Highlights and features
- We use original Toyota/Lexus equipment parts for all repairs
- Nationwide 36 Month/36,000 Mile Warranty on most services
- Non-commission service consultants prioritize customer needs
- Family-owned business with 20+ years of Toyota/Lexus expertise
- Technicians with decade-plus experience and dealership training
Associations and certifications
- ASE Certified
Services
Oil Change
Regular oil changes using manufacturer-recommended fluids maintain engine performance and longevity. Our technicians replace oil filters and inspect vehicle systems during each service visit. This essential maintenance helps prevent engine wear and ensures optimal operation for Toyota, Lexus, and Scion vehicles.
Brake Service
Comprehensive brake inspections and repairs including pad replacement, rotor resurfacing, and fluid flushes. We use original equipment parts to maintain safety standards. Our technicians diagnose unusual noises and wear patterns to ensure proper brake function for all Toyota, Lexus, and Scion models.
Vehicle Inspection
Full vehicle diagnostics identifying current issues and future maintenance needs. Our 10+-year experienced technicians perform thorough checks using dealership-level equipment. This service helps owners prioritize repairs and maintenance based on actual vehicle condition rather than generic schedules.
Check Engine Diagnostics
Advanced diagnostic services for check engine light issues and performance problems. We utilize factory tools and hybrid system expertise to accurately identify problems. Our technicians provide clear explanations and cost estimates for resolving complex mechanical and electronic issues in modern vehicles.
Hybrid Systems
Specialized maintenance and repair for Toyota/Lexus hybrid vehicle systems. Our certified technicians handle high-voltage components, battery diagnostics, and regenerative braking systems. We maintain expertise in hybrid-specific technologies to ensure safety and proper operation of these advanced powertrains.
People
Dan Pratt
Owner | Vice President | Shop Foreman
ASE Master Technician with 20+ years Toyota/Lexus experience. Former Lexus Shop Foreman and hybrid system expert. Specializes in complex diagnostics and shop management while maintaining hands-on repair work.
Angela Pratt
Owner | President | Office Manager
Business leader with administrative expertise and customer service focus. Manages daily operations, social media, and client relations while overseeing office staff and fostering customer satisfaction.
Brian Thacker
Service Manager | Technician
Elite Lexus-certified technician with 10+ years dealership experience. Handles service management and complex repairs. Promoted to Shop Manager for quality control and operational efficiency oversight.
Leslee Celaya
Office Manager
Experienced office manager handling day-to-day administrative operations. Provides customer service support and coordinates shop activities while maintaining organizational efficiency in the front office.
DJ Frklich
Technician
Automotive technician with 15+ years Toyota dealership experience. Specializes in diagnostics and repairs across all Toyota/Lexus systems. Brings extensive technical knowledge and collaborative problem-solving skills to the repair team.
Questions
What vehicles do you service?
We specialize exclusively in Toyota, Lexus, and Scion vehicles for all repair and maintenance needs.
Do you offer financing options?
Yes, we provide financing options for qualified customers to help with repair and maintenance costs.
What warranty do you provide?
We offer a Nationwide 36 Month/36,000 Mile Warranty on most repairs and services performed.
How do I schedule an appointment?
Call or text us at 520-620-1957 during business hours (Mon-Fri 7:30AM-5PM) to schedule service.
Do you use original parts?
Yes, we use Toyota and Lexus original equipment parts for all repairs to maintain vehicle quality standards.
Reviews (5)
Sankar Unnithan
May 08, 2022
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I've been bringing in my Highlander for regular servicing at Dan's for the past few years after having not so great experiences with the dealerships. So far I've been pleasantly surprised. All the times I've gone in everyone has been friendly and let me know exactly what work would be done on my vehicle. I've never had them try to force unnecessary repairs or maintenance on me and they give me a heads up on any items that might need to be worked in the future.
They have very reasonable pricing as well and the work has been prompt in my experience. Very easy to get in touch with for scheduling appointments or asking questions. Great communication has been a plus for me as I am not left guessing, so very much appreciated. I'll be bringing my Highlander in for the foreseeable future.
They have very reasonable pricing as well and the work has been prompt in my experience. Very easy to get in touch with for scheduling appointments or asking questions. Great communication has been a plus for me as I am not left guessing, so very much appreciated. I'll be bringing my Highlander in for the foreseeable future.
Ana Sanford
Apr 06, 2022
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Dan's had previously replaced the $$$$ batteries on my 2007 hybrid Camry much less than the dealer. I had always gone close to home to have routine maintenance. First time having the oil changed at Dan's and was pleased that they were less than I had been charged elsewhere and able to do routine maintenance at the same time. Did not try to have added costs for me and did advise future concerns. I will definitely continue to bring my car here. Always friendly and professional.
Craig Wunderlich
Mar 21, 2022
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I always find Dan's to be very trustworthy, reasonable, capable and Leslie is very friendly in the front office. Since they no longer allow us to wait at the office, it is difficult for me as I live far away and don't have anyone to drive me there. I can usually take my bike but that isn't always convenient. It would be helpful if we could wait in the office for minor repairs and services.
Paul Boyd
Mar 21, 2022
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Dan's Toy Shop has been providing my Tundra with excellent care and maintenance for many years and this visit was no different. My truck takes me into wildly difficult and remote places where a mechanical problem could quickly become dangerous and extraction would be incredibly expensive. I depend on Dan's to keep my truck in top mechanical condition without trying to up-sell unnecessary repairs along the way. They have never disappointed and I recommend them to all my Toyota owning friends.
Shri & Jane
Mar 17, 2022
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I went in because I needed a place I could trust to give me a detailed inspection with estimates. So while I did get "just" an oil change, what I found was a place that can take care of me for the lifetime of my car! No pressured sales and a detailed plan of things that need to be monitored and addressed in the future. Allowing me to budget and keep confidence in my vehicle. That is priceless! Dan's Toy Shop is the best I've seen.
