Business Details
40 Years
experience
Expert Mercedes-Benz Repair in Raleigh, NC
Founded in 1986, The Foreign Service has dedicated itself to providing exceptional Mercedes-Benz repair and maintenance services. Our team of master technicians brings over 100 years of combined hands-on experience, specializing exclusively in Mercedes vehicles from the 1930s to the latest models. We utilize state-of-the-art diagnostic equipment and original quality parts to ensure precise, reliable repairs. Committed to transparency, we eliminate hidden fees and offer complimentary Mercedes loaner cars to keep clients mobile during service.Centrally located in Raleigh, NC, between Crabtree Valley Mall and RDU Airport, we serve the Triangle area with a focus on customer satisfaction and technical excellence. Our 39-year legacy reflects our dedication to treating both customers and technicians with integrity, ensuring every Mercedes owner receives expert care tailored to their vehicle's needs.
Services
Mercedes Repair
Diagnostic Services
Loaner Vehicles
Maintenance Packages
Restoration
Tire Services
Battery Testing
Brake Inspection
Suspension Checks
Exhaust Systems
Details
- Year established: 1986
Highlights and features
- We specialize exclusively in Mercedes-Benz with 39 years of focused expertise.
- Our team has over 100 years of combined hands-on Mercedes experience.
- We use only original quality parts for authentic, reliable repairs.
- Complimentary Mercedes loaner cars ensure zero downtime during service.
- Transparent pricing with no hidden fees or unnecessary upselling.
What people say
Loaner vehicle
Great service
Honest opinion
Best service
Complimentary detailing
Services
Mercedes-Benz Repair
Specialized repair services for all Mercedes-Benz models, combining advanced diagnostics with genuine parts. Our master technicians address mechanical, electrical, and aesthetic issues with precision. Clients benefit from decades of focused expertise and transparent pricing.
Diagnostic Services
Advanced computerized diagnostics for Mercedes-Benz systems, identifying issues in engines, transmissions, and electronics. We provide clear explanations and targeted solutions. Ensures accurate repairs without unnecessary part replacements.
Loaner Vehicles
Complimentary Mercedes-Benz loaner cars during service periods. Eliminates transportation disruptions while maintaining luxury standards. Available for all clients with valid insurance and driver's license.
Maintenance Packages
Customized maintenance plans including oil changes, tire rotations, and multi-point inspections. Cost-effective solutions for long-term vehicle reliability. Uses Mobil 1 synthetic oil and original equipment filters.
Restoration
Full restoration for vintage Mercedes-Benz models, preserving original design while modernizing functionality. Expertise in pre-1980s models. Combines traditional craftsmanship with contemporary diagnostic tools.
People
David Pettengill
Founder
David Pettengill founded The Foreign Service in 1986 with a vision for exceptional Mercedes-Benz service. His leadership emphasizes technical excellence and customer-centric values. With decades of industry experience, he maintains hands-on involvement in complex repairs.
Questions
What Mercedes models do you service?
We service all Mercedes-Benz models from the 1930s to current production, including classic and modern vehicles.
Do you offer loaner cars?
Yes, we provide 12 complimentary Mercedes-Benz loaner vehicles for clients during service periods.
Are your technicians certified?
Our team includes master technicians with over 100 years combined experience specializing exclusively in Mercedes-Benz vehicles.
How do your prices compare to dealerships?
Our full service package at $295 includes more comprehensive checks than dealership 'A' or 'B' services without additional fees.
What are your service hours?
We operate Monday-Friday 8:00 AM-6:00 PM. Emergency services available during business hours.
Reviews (4)
Shane Yount
Jun 09, 2022
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The folks at The Foreign Service are fantastic! I wouldn't take my CLS 550 to anyone else. They are responsive, professional, and thorough. I recommend them without reservation. Service: Auto engine diagnostic
Johnie Pugh
May 29, 2022
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The very best! They have many years servicing the MB from older to new. They are very knowledgeable. I only take my MB to The Foreign Service. You want be disappointed.
Comatose Originals
May 06, 2022
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Save your money, don't get scammed. Buy your own part from Mercedes Benz and go to a dealership to get your car fixed. You'll save about $500. They won't even operate on your car if you buy your own MB part because they add like $200 to parts Services: Auto engine diagnostic, Transmission
Lutricia Lewis
May 06, 2022
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Had car checked out and needed services performed. Very fast and prompt service. Have used in the past and are very knowledgeable and prompt concerning repairs and service. Great shop to have mercedes service performed. Services: A/C installation & repair, Tires, Oil change, Brake service & repair, Auto engine diagnostic