Business Details
27 Years
experience
Your Premier European Auto Repair Specialist
Matrix Integrated is a family-owned automotive workshop specializing in European vehicles. Since 1999, we have served Portland and Bend, Oregon, offering diagnosis, repair, maintenance, and performance solutions for Audi, BMW, Land Rover, Mercedes, MINI, Porsche, Sprinter, and Volkswagen. Our commitment to transparency, proficiency, and exceptional service has redefined industry standards. We invest in advanced tools and factory-trained technicians to ensure precision and safety.With three locations and decades of combined expertise, we prioritize client trust through honest communication and tailored solutions. Our dedication to environmental stewardship and community involvement further distinguishes us as a leader in European automotive care.
Services
Diagnosis
Repair
Maintenance
Performance Upgrades
Warranty Services
Details
- Year established: 1999
Highlights and features
- We offer 20+ years of expertise in European automotive repair.
- Our team includes factory-trained technicians with advanced diagnostic tools.
- We guarantee transparent communication and no hidden fees.
- Our family-owned business prioritizes client trust and satisfaction.
- We provide comprehensive services for both modern and vintage European vehicles.
What people say
Exceptional customer service
Expertise in European vehicles
Transparent communication
Timely repairs
Trustworthy recommendations
Services
Vehicle Diagnosis
Our advanced diagnostic tools and factory-trained technicians identify vehicle issues with precision. We prioritize clear communication to explain problems and solutions. Clients receive actionable recommendations to ensure safety and reliability.
Performance Upgrades
Specializing in performance enhancements for European vehicles, we offer expert tuning and customization. Services include engine optimization, suspension upgrades, and aerodynamic improvements. Our solutions balance power, handling, and durability for enthusiasts.
Scheduled Maintenance
We provide factory-recommended maintenance to extend vehicle longevity. Services include oil changes, brake inspections, and fluid replacements. Technicians use genuine parts to maintain warranty compliance and peak performance.
Sprinter Van Repair
Expert repair and maintenance for Mercedes Sprinter vans and campervans. Our team handles diagnostics, brake replacements, and AC system repairs. We support both personal and commercial clients with reliable solutions.
Warranty Support
We assist with factory and aftermarket warranty claims for repairs. Technicians document services to meet warranty requirements. Clients receive guidance to navigate coverage and avoid voiding protections.
Questions
What European car brands do you service?
We specialize in Audi, BMW, Land Rover, Mercedes, MINI, Porsche, Sprinter, and Volkswagen vehicles.
Do you handle warranty-covered repairs?
Yes, we perform repairs that maintain factory warranty compliance and assist with aftermarket warranty claims.
Are your technicians certified?
Our team includes factory-trained and ASE-certified technicians with decades of experience in European automotive systems.
Do you offer performance upgrades?
Yes, we provide custom tuning, suspension enhancements, and aerodynamic modifications for performance-oriented clients.
What are your service hours?
We operate Monday-Friday from 8:00 AM to 5:00 PM PST at all locations.
Can I schedule an appointment online?
Yes, visit our website to request an appointment with your vehicle details and preferred service date.
Videos
Reviews (5)
Steve Goertz
May 20, 2022
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Huge shout-out to Logan! Logan was instrumental in ensuring a smooth purchasing experience from a local Porsche dealer. He was able to fit me in on extremely short notice, was kind, professional, courteous, and extremely knowledgeable. My deepest regret is not meeting the team in person! Being 400 miles away, Logan and the shop were my eyes and ears on my potential car purchase, and on a wonderful recommendation I placed my faith in them to give me their honest opinions. Logan was very forthcoming both with factual information and with his personal opinions, for which I am incredibly grateful. Big thank you to Logan and the whole staff for taking care of me!
Rohit Tadikamalla
Apr 08, 2022
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Matrix has always been incredibly helpful in my servicing. I've gotten oil changes and small repairs and their team does a stellar job in communicating information clearly. They accommodate my schedule pretty well and I haven't had an issue at all. I'd recommend Matrix to anyone looking to get their vehicle taken care of!
D. Kohler
Apr 07, 2022
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Based on a recommendation, I brought my BMW here for potential performance upgrades and maintenance over a year ago. I couldn't be more impressed with the consistent service Logan and crew provide. The work is done in the time quoted. I've had a range of service work completed and communications about status is timely. Thanks for always answering my questions and the inevitable tangent questions! There's a genuine vibe of people who like cars, and will take care of mine while she's there.
Rod Pcv
Dec 07, 2021
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Dec. 20, 2021. I just got my M/B C300 serviced by Matirx Intergrated Downtown location and I'm very happy. From check in with Jesse and work done on my car with Logan. Professional, knowledgeable, efficient and friendly. No complaints. I will continue to have my car serviced by them. Thank for a job well done Service: General repairs & maintenance
Peter Talmage
Nov 18, 2021
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It is difficult to find truly good customer service even when things go well. When the situation does not go well (in this case due to circumstances out of Matrix's control) it is almost impossible to find a company that is truly committed to their customer's success. I cannot overstate how fantastic Jeremy, Jesse and the rest of the Matrix crew did with taking care of this customer. They went above and beyond, even at their expense, to make sure I was well taken care of.
Supply issues with a new suspension for my sprinter caused many setbacks and several ongoing logistical issues in into play. Jeremy and Jesse never missed a beat and made sure I was happy and well taken care of. I would recommend these guys to anyone.
Supply issues with a new suspension for my sprinter caused many setbacks and several ongoing logistical issues in into play. Jeremy and Jesse never missed a beat and made sure I was happy and well taken care of. I would recommend these guys to anyone.
