Located on over 100 acres in upstate New York in the heart of the 1000 Islands, Wills Wrecker has been owned and operated by the Wills Family since 1992. Wills Wrecker offers Scrap Metal and Auto Recycling, Quality New and Used Auto Parts, 24 Hour Emergency Road Service, Towing and a Full-Service Repair Shop. We have over 2,000 foreign and domestic cars, light trucks and SUV's in our computerized inventory.
Most parts come with a standard 30 day warranty. If we don't have the part you need in our inventory, our parts locating system is connected to salvage yards across the US and Canada - we'll find them for you!
Most parts come with a standard 30 day warranty. If we don't have the part you need in our inventory, our parts locating system is connected to salvage yards across the US and Canada - we'll find them for you!
Reviews (10)
Lori Blair
Jun 13, 2022
George McAloon
May 21, 2022
Jo Anne Bakeman
Jul 16, 2021
I am impressed with the professionalism and sincere caring that every member of this business has shown to us. We are on a camping trip, and my 2001 Ford Econoline van was overheating. We received emergency roadside service and then took the van in to their facility. They were caring, knowledgeable, and efficient in every way, and we are extremely grateful.
Kelly Palmisano
Jun 04, 2021
If I could give it 0 stars I would. Total incompetence. Needed my truck towed after hitting a deer, driver from Wills showed up. Told him where I needed the truck towed and he told me no. I'm sorry.in all of my experience and others that I have spoken to about this, that is not how it works. You tell them where to tow it and they take it there. The driver said he could tow it to his shop and our insurance would have to take it from there.
This was 3 hours ago. Our insurance called Wills and they said they were towing it to the car dealership. They didn't. We called again and they said it wasn't at their shop. Ok.so where is our truck? Called 10 minutes later and all of a sudden they do have our truck sitting there but refuse to tow it anywhere until our insurance company calls them (which they already had).
After dealing for hours (and still going) with all of this, my husband called and asked to speak to the owner. His daughter said he was busy and continued to be extremely rude to my husband telling him someone needs to pay her for the tow this morning. Not our problem. Your job is to tow our truck where we ask you do tow it. Your rudeness and incompetence is beyond inexcusable.
This was 3 hours ago. Our insurance called Wills and they said they were towing it to the car dealership. They didn't. We called again and they said it wasn't at their shop. Ok.so where is our truck? Called 10 minutes later and all of a sudden they do have our truck sitting there but refuse to tow it anywhere until our insurance company calls them (which they already had).
After dealing for hours (and still going) with all of this, my husband called and asked to speak to the owner. His daughter said he was busy and continued to be extremely rude to my husband telling him someone needs to pay her for the tow this morning. Not our problem. Your job is to tow our truck where we ask you do tow it. Your rudeness and incompetence is beyond inexcusable.
Simon Grieb
Apr 08, 2021
D. J. Scott
Jan 11, 2021
Faith Knapp
Mar 14, 2020
Joseph Principe Ll
Feb 21, 2020
Julie Rosenberger
May 07, 2018
UPDATED 6/25/18 - Well we had to use them again this year, for the same issue, just on the other side. Tom was so accommodating, picking the trailer up, fixing it and dropping it off before we had to leave Saturday. I really wish I could give them more than 5 stars. If you ever have an issue you in A- Bay or the Clayton area, call them! 2017 - Wills wrecker came and towed our boat trailer and truck, from the Wellesley island marina, to fix the brakes on the trailer. Tom kept us informed of what was going on the whole time, and although time was not on our side, and they weren't able to fully fix it, to no fault of their own, I'd highly recommend them, especially if you are up in 1000 Islands on vacation. Great people.
Charles Weis
Nov 20, 2017
A couple weeks or so ago I ordered a turn signal lens for an Audi a6. It was described as having a "small crack". True- but the crack was barely noticeable. The lens was wrapped in plastic wrap, and of course tagged as well. Packaged with care, I could see, and of course, a perfect fit. I talked to the nicest person on the phone, and the lens was shipped out right away.
If only getting car parts was this easy and friendly at other yards! Not a big company, and this shows in their outstanding customer service. Prices are crazy cheap- compared to other yards, and I'm very pleased. No complaints whatsoever!
If only getting car parts was this easy and friendly at other yards! Not a big company, and this shows in their outstanding customer service. Prices are crazy cheap- compared to other yards, and I'm very pleased. No complaints whatsoever!