Werner's is dedicated to giving each customer the safest and highest quality repairs in the area. Our combination of highly-trained technicians, and new, state-of-the-art equipment provides customers the best options in collision repair. In addition to our highly trained staff we also understand that clear communication plays a critical role in the repair process and meeting our customer's needs. In these economic tight times Werner's Crash Shop can tailor your repair to your budget depending on the extent of damage to your vehicle.
Services
Werner's Crash Shop was opened in late 1973 by Werner Kozber at 710 Taylor Avenue North on the south side of Queen Anne near the Seattle Center. It has been in continuous operation since that time. During the period from 1982 to 1992 Werner had two locations. The original on Taylor Avenue and another at 2600 -15th Avenue West on the west side of Queen Anne.
Last October I had my first wreck in more than 35 years of driving. Fortunately the only things hurt were my car and my ego. A series of calls from my car phone took me, in the tow truck with my banged up car, to Werner's where Eric proceeded to assure me - I mean really assure me - that both were totally fixable.
Getting my crew to stand still to snap a picture isn't easy. At Werner's it is my goal to make you feel at ease and let you know who is working on your vehicle. Eric worked as the Shop Manager for Werner's from 1986 until he was given the opportunity to buy the shop in 1998. Under his leadership the shop has expanded to take over the other half of the building, improve the paint booth to state-of-the-art and build a crew able to restore any car to like new condition.Jenna is the manager she takes care of working with our vendors to help keep everything running smoothly.
Your vehicle is important to you. It represents a large investment. Knowing this, we would like to take this opportunity to thank you for the trust you have showed in us by choosing our company to restore your vehicle. The exacting performance of excellence is as rare today as it was back in the 17th century.
Reviews (10)
Sean McKee
Jun 13, 2022
Marco Downs
Apr 15, 2022
Wow. A treasure of a business, so glad I went with them. I had a fender bender that wasn't covered by insurance, and Eric spent the time to find recycled and cheaper parts, coming in literally thousands of dollars less than other quotes. And when I got the car back it was immaculate, couldn't tell it ever happened. So highly recommended.
Dong Li
Feb 22, 2022
Vita Shuman
Feb 07, 2022
Girish Vanganuru
Jun 14, 2021
I have a real good experience with removing dent on my car door. I checked with multiple shops and none of them provided reasonable quote. One particular shop wanted me to change the entire door! Werner provided reasonable quote. I asked them if I can bring my own part and not have paint job. They were Ok with that and provided an adjusted. Drop the car in the morning and the job was done by evening. I was thoroughly satisfied with the fix they have done.
Daphna Khen
Jun 04, 2021
I had a great experience with this shop. The original estimate focused on just the issue I wanted fixed, unlike some other places that added a bunch of minor cosmetic issues on. They did find some other things they could fix while they were working, but they called me to explain the pros and cons and didn't pressure me into adding any more work that I didn't want. Overall I paid almost exactly what the estimate said, it was done exactly when they said it would be, and the car looks good. Great service overall.
Dallan Wortham
Apr 09, 2021
R. L.
Jun 15, 2020
This shop is not trustworthy, they will lie to you about the car condition and try whatever they can to force you leave the car there. There are plenty of good body shops around Seattle, don't waste your time here. 1. Werner's body shop lied to me about the car condition in order to force me to leave my car in their shop. They lied to me my car is not driveable, without towing it, I had to leave it to them. 2.
When I told the shop, instead of repairing the car, I will let a dealer tow it. To force me to fix my vehicle in their shop, the owner of Werner's body shop (Eric) lied to me that my vehicle had a structural issue, which made it has no trade-in value. All the body shops and mechanicals I visited later (more than three body shops) told me the car only has bumper and lamp damage. 3.
The shop intentionally delayed the exam and charge me storage fees. I emailed and called the shop two times per day on the following three days after I left my car there, asking for the car status, if it could be fixed to a drivable condition. And they refused to give me a straight answer. After I rushed them several times, they told me my car was not qualified for a quick fix. (The repair shop I visited later, all offered me FREE quick-fix solutions. ) When I realized this shop is nothing but a liar and insisted on taking my car away, they charged me $400 storage fee for 4 days.
When I told the shop, instead of repairing the car, I will let a dealer tow it. To force me to fix my vehicle in their shop, the owner of Werner's body shop (Eric) lied to me that my vehicle had a structural issue, which made it has no trade-in value. All the body shops and mechanicals I visited later (more than three body shops) told me the car only has bumper and lamp damage. 3.
The shop intentionally delayed the exam and charge me storage fees. I emailed and called the shop two times per day on the following three days after I left my car there, asking for the car status, if it could be fixed to a drivable condition. And they refused to give me a straight answer. After I rushed them several times, they told me my car was not qualified for a quick fix. (The repair shop I visited later, all offered me FREE quick-fix solutions. ) When I realized this shop is nothing but a liar and insisted on taking my car away, they charged me $400 storage fee for 4 days.
Nate H.
Apr 24, 2019
Had a really great experience with Werner's. Got a very quick estimate and they were very upfront about timelines and sequence of how things would get done. I brought my car in on a Monday and they promised a 7 business day turnaround. They actually beat their estimates and finished by Friday, nearly 2 days early! The car looked amazing and they were easy to do deal with.
Jonathan Foutz
Feb 16, 2016
I had some pretty extensive damage done to a work vehicle. Eric and the rest of the staff were incredibly patient while I waited for approval to get the work done. On top of that, knowing that I had to have the car back quickly for my business, they were able to get it done in two days! Best auto-body place I've been to, hands-down!
