WERK Shop

Just had my BMW serviced here again this week. It's easy to make an appointment, their service is fast and excellent, their shop is clean, they're friendly and the prices are fair. What's not to like. I highly recommend having your European car serviced at The Werk Shop!

My M5 was out of warranty and the BMW service plan. I had two strong personal referrals to the Werk Shop. I had been delaying the big 50k service of diff trans coolant fluids, filters, plugs, etc. I also had a misfiring cylinder causing a drivetrain malfunction. I had gotten estimates from BMW before reaching out to Werk Shop. Every item was 10-30% more at BMW. BMW had told me my front rotors needed to be replaced, which was thousands.

I requested Werk Shop to replace them, but James called me while the car was in service and asked why I wanted the brakes. He thought I could get another year or two out of the current ones I had. This voluntary assessment saved me a ton of money. I love the honesty and feel it's very rare with auto shops. I will definitely bring all my Euro cars here in the future.

Needed brakes on my Porsche Macan S, work done satisfactorily and rapidly. I highly recommend this shop.

The Werk Shop was recommended by a friend and they have exceeded my expectations. They are a trusted resource for advice and maintenance of my Porsche.

I've been using the Werk Shop for several years now and they have always saved me money, yes, but to me, more importantly they give me piece of mind with the working status of my car! Always near the penny with their quote and always within the time of repair they quote. Not sure how they can be so accurate but they are. Very professional group, all of them.

Highly recommended. I'm an experienced DIY mechanic and have done most car repair jobs short of engine and transmission rebuilds over the years. I like DIY but lately lack the time. I recently brought and older BMW here and was amazed at the excellent attitude, knowledge and very fair pricing. Big fan and intend to work with them in future.

This place is awesome. Working on everything from the hotness in German vehicles. To the wifey's grocery getter. They saw a difficult project thru to the end despite my indecisiveness, and issues with faulty parts from the manufactor. They also did it with a smile. James at the front did a fantastic job communicating with me and the parts guys going back n forth. Diligent the way you would be with your own car. If you love your car I recommend this place highly.

Again absolutely great service in prepping my car for a 3000 mile winter journey. They anticipated a possible problem in a couple thousand miles and expedited open items and scheduled a follow up for me to get them fixed while I waited. And as usual at a very reasonable cost.

Always the fair approach and value. Good people and the work is always performed quickly and well done!

As usual, they fixed my coolant leak in a timely and cost effective fashion. Thanks Werk Shop!

Have been coming here for quite some time and always been extremely satisfied with their work and cost

Qaulity and attention to service and work has diminished. Wanted to continue to like this place after using them in the past to do work on my E46 330i that I enjoyed driving for a long time. However took my latest BMW project in 2000 (540i E39) and did not receive the qaulity of service as I remember 12 years prior. My first part of this project was to revamp the braking system starting with front and rear axle rotors, brakes, calipers and hoses. 75% of this job had been done prior to bringing vehicle in for more work.

At this stage I needed calipers for now. I've been doing minor restore work on BMW's for close to 7 years now NEVER! have I been quoted $2300! for calipers. They so called did an inspection which Obviously was not truthful because they quoted me all new hoses with the caliper job which if they did an inspection they could easily tell they were new as bar code stickers are still on the hoses.

Car isn't driven work is done and it's parked until next job. No way they could confuse these hoses for being old. BIG WASTE OF TIME TOWING THE CAR HERE 54 MILES TO GET A RIP-OFF OF AN ESTIMATE FOR CALIPERS. I pointed this out over the phone regarding the hoses being new, the rep calmly stated "well we give new hoses with calipers". Unbelievable. I did have them put a starter in just hoping down the line and after inspection it in fact was actually done and not a subpar job.

Will see after inspection of their work is done. Really regret I decided to come back here. Nothing in the "Response from owner" explains why a brake caliper repair alone would be priced at "$2300". When I spoke to the rep over the phone he said, " to do just the calipers would be $2300." This is the reason for the review I gave. Anyone who works with these cars knows $2300 for replacing calipers is insane.

Yes the car was towed in as I stated above through this restore process it will not be driven hence the reason for the tow. I towed it 54 miles because I'm over specific about who I work with. However this time it didn't work out. Needless to say and surprisingly enough I took the E39 to the BMW dealer I purchased my X5 M50i from. Calipers fixed not even close to the number quoted here. 1st world problems right. I'm over it on to the next.

Found this shop after my dealer warranty expired. When comparing prices with dealer service they are always substantially less expensive. Easy to make appointments and much closer than dealership. Only place I will take my vehicle for service. Always treated fairly and honestly.

The Werk Shop has serviced 6 of my vehicles to date. They're always fair, honest, and timely. I was just recently in for an oil change, tires, and a few other misc. repairs. They came in far cheaper than the dealer, and are always a pleasure to deal with. Services: Tires, General repairs & maintenance, Oil change, Auto engine diagnostic, Engine repair, Air conditioning, Steering & suspension repair, Brakes, Battery

My wheel bearing was bad as well as my rear windshield wiper motor. The Werk Shop gave me an appointment date and took care of everything.including an impromptu oil change. My 2014 Porsche Cayenne is running great again and the price was fair and reasonable; better than the dealership. Thank you Werk Shop!

Partner's car is a Mini Cooper which she has loved forever. The shop has always done well - work quality and price. (We had an unfortunate experience with a Glenview dealer when TWS was backed up). Most recently, the tire warning light went off and with a telephone call we were able to bring the car in the same day. An hour later, light off, tires inflated. No charge. That's it! Don't get why reception doesn't wear masks (it could easily be done when a customer comes in), but they don't.

Very knowledgeable techs and great communication, so no surprises. Pricing is always fair. I was recently in for an oil change and my cell phone rang while dropping off. Must have pulled a $100 bill out of my pocket trying to answer phone with seat belt on. Had just sat down and picked up a magazine when tech came out and handed me the bill he found on the floor. Customer for life!

I made the switch from the Audi Exchange to this shop for maintenance and a few cosmetic items and have not looked back. This place is excellent, very reasonably priced, is very responsive and great with communication and provides excellent service. I am sad to be moving away as I know my old Audi A3 will not likely get the same amount of love that the Werk Shop has provided. Great place!

Used The Werk Shop for a Pre-Purchase Inspection (PPI) on a Porsche I ended up acquiring with the help of these guys from out of state. Real professionals on all fronts - from the front desk to the techs in the back! Elizabeth, James, Andy, and the tech, Matt, who broke everything down for me (from the visuals to all the scans of the vehicle) were extremely helpful and gave me the confidence in knowing what I was buying.

Most of all, they all made me feel like family! If you are in the area and need a dependable and trustworthy shop, don't hesitate and don't think twice to take advantage of their services. Elizabeth and James went out of their way to schedule the PPI on my very narrow and restricted travel timelines. Elizabeth even helped me with a transportation quote in getting my vehicle shipped to Cali!

I have seen their ads in Windy City BMWCCA newsletter for as long as I can remember and knew they had a great reputation. Even though I needed to have a PPI for a Porsche Cayenne and not a BMW, they said they could do it. They did a very thorough inspection and for a very fair price! They also did it quickly for me since I was trying to buy it from a dealer, which I did. Thanks guys!

Thanks to Adam and the team at The Werk Shop. I brought my Audi Q3 to them based on a recommendation to get an oil change and they got me in almost immediately for that. Great job, easy to work with, affordable and couldn't be more pleased.

I bought a 74 2002 in the Chicago area that needed a couple things completed. I chose to have the Werk Shop handle the repairs prior to shipping it to Seattle. Ron was a pleasure to work with.

Have brought my 2011Audi for a variety of repairs. Always courteous, knowledgeable people who are great to do business with. Repairing Only the needs of maintaining a great running vehicle

Outstanding service, quick, easy, fair and honest - not always words you hear when talking about auto repair shops but The Werk Shop embodies them all. I have been to many of the local dealers in the area for my BMW and none of them compare. From the convenient appointment system, to the transportation to/from work nearby, to the courteous/helpful people throughout the organization, The Werk Shop differentiates itself and has earned another loyal customer!

Excellent customer service! They are honest and won't try to sell you on services that aren't necessary. They've done an amazing job every time I've brought my BMW or Benz here. James has always been immensely helpful and I would highly recommend them if you're looking for a reliable place to service your car.

There is no better place to take your BMW than the Werk Shop. They have the most experienced knowledgeable technicians who do it right the first time. People from all over the world send their BMW to the Werk Shop for the expertise and craftsmanship only they can provide. I have been using the Werk Shop for nearly 10 years and I have always had excellent services with very competitive pricing.

They always provide great council even if I'm out of town and run into a problem or just have a question. Very friendly team of folks always willing to help. They are a family of top notch people with a passion for what they do, and a great appreciation for their customers!

Quick and highly professional and sophisticated service by true euro car enthusiasts, reasonable prices. This place is very clean, spacious and neatly organized, there is a lot of high-tech equipment and people are very attentive and nice, without any snobbery, they respect your love for your car. At least on two occasions I had my 2001 BMW M3 butchered by arrogant and incompetent idiots at other shops, but I feel absolutely safe leaving my car with these guys. If you love what you drive, I highly recommend this shop, you wouldn't regret.