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University Auto Service When you need car care, take your car to the total car care experts, University Auto Service. As a NAPA AutoCare Center with over 35 years of experience we have the expertise to help keep you and your loved ones safe on the road. Why visit big chain car repair shops when you can get all the services you need at your multi-service University Auto Service shop located just minutes from The University of Cincinnati, Clifton area hospitals and downtown Cincinnati.We can set you up with tires from the best names in the business and get you back on the road fast.
Services
From road service to engine repair, we have the recommended solutions to any automotive problem that you may have, no matter how detailed or complicated it may seem. At University Auto Service, we check and re-check every detail within our work throughout the entire repair process. We care greatly about completing our jobs correctly.
There's no greater peace of mind than knowing you have one less worry by having your vehicles serviced by the professionals University Auto Service, your Clifton area NAPA AutoCare Center. They stand behind their work with the NAPA AutoCare Peace of Mind Warranty. It's a written warranty that is honored at more than 13,000 locations nationwide - more than any other automotive repair brand.
Reviews (13)
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Gage Gerdeman
Feb 05, 2022
Extremely fast and professional. Had my car back within 2 hours good as new. I highly recommend this shop!
Molly Fitts
Nov 02, 2021
I cannot even begin to say how fabulous this shop is! I called them because my truck started misfiring while I was towing my horse to Kentucky. Being far from home with a horse in the trailer I was in full panic mode. Randy was not only calm and helpful, but he helped me trouble shoot where to go so I wouldn't get stuck with my rig and wouldn't have to unhook the trailer.

They had my truck fixed quickly and my horse and I back on the road. While they could have used my moment of desperation to gauge the price, it was actually very reasonable. To cap off this fabulous experience, they even helped me back up the trailer and watched traffic to make sure I could get on the street without issue. Then they called me after I was back on the freeway to make sure the truck was running well. These guys are beyond great mechanics, they are good people.
Jeremy Ambrosio
Oct 07, 2021
Installed new rotors without any issues and got my car back to me quickly, highly recommend these guys
Kelsey Caitlin
Sep 03, 2021
They plugged my tire after I requested to have it replaced, then the tire was flat again not even 7 days later. I paid for over $800 worth of services and my car still doesn't work because of the very reason I came to this place in the beginning. I spent all my savings, missed 2 days of work, spent hundreds of dollars on ubers, and now I have to come up with another$100 to change out my tire today.

All I wanted was someplace I could trust to do the whole job the first time. I wouldn't be so upset if I hadn't specifically requested that the tire be replaced on the phone call before I paid to have my car towed to the shop. I told them I drive 100 miles a day, I told them the tires were old. When I picked up the car I was not told that I would need to service that tire.

I would've paid whatever the cost to make sure I didn't have to be back within two months. Unfortunately now due to the missed work and ubers and rent being due, I am officially broke with no car. Hopefully my boss will understand.
Joe Mariano
Aug 23, 2021
Randy the shop manager is very knowledgeable, trustworthy and professional. This is our 2nd time bringing a vehicle to this shop and both times the service was excellent! Thanks Randy!
Aimster B.
May 30, 2021
Service was quick and friendly. However, another issue arrived afterwards that was not there before. So although I want to return, I'm very hesitant.
Jonathan Taffe
May 03, 2021
As struggling broke college student, it disgusts me to think about the $1600 they charged me for a bad repair. Not only did they fail to fix the problem, but they charged me another $250 for a follow up. Two weeks and $1850 later I will be taking my car elsewhere to get the EXACT SAME problem fixed. They know nothing about cars here. PLEASE don't make the same mistake I made. Spare yourself the gray hairs, tears, and sleepless nights. Take your car somewhere else.
Travis Rebsch
Apr 17, 2021
University Auto Service replaced my Catalytic converter a few months ago, and it ran great! Unfortunately it went bad again not long after, but they replaced it again for free, and did further research, finding that the o2 converter was the cause, which they also replaced for free! Can't recommend this place enough, the people here are very generous and do a thorough job - the next time my car acts up, I know where I'm taking it back to! (University Auto Service!)
Mark Halek Mark
Apr 14, 2021
Went here for air conditioning and to place new rear arm for wiper blades and ended up in two trips. They placed the wiper blade upside down and did not receive a discount for that, nor for working at UC as was advertised. I went here because of the 4 star rating and was kind of disappointed. However, friendly desk experience. Service: Air conditioning
Samuel Burt
Mar 31, 2021
I called and Randy told me to come in right away. Dropped my car off to replace the oil tank plug and he did and changed my oil as well. He called me not even an hour later and I picked it up. Quick, easy and the price was reasonable. Highly recommend Service: Oil change
Breonika McGee
Feb 16, 2021
I am so happy I ran across this auto repair shop when I did. My car had been giving me this message that had me confused and freaking out. It kept cutting off, and I didn't know what was wrong with it. Fortunately, I called and spoke to Randy. He told me to bring it in for a free diagnosis, I dropped it off. A hour later they told me what was wrong, and I gave them the okay to fix it. 3 hrs later I picked my car up, and the problem was fixed. I would highly recommend them!
Tamara Owen
Mar 21, 2020
I have been taking my cars to University Auto over the past 15 years. Randy and his team always tell me my options, their prices are fair and the work is always quality. I love feeling confident in supporting a local business and the relationship of trust that is built. The whole team at University Auto is Quality.
Miranda Dolan
Feb 09, 2020
Update: Went back for an oil change a few months later and still the same great service! Prompt and polite just as before! Absolutely amazing service! They got me in and out in the same day and charged a super fair price. They easily could have tried to up-charge me or add on addition parts for the problem I was having, but they didn't. The woman on the phone and at the desk was super sweet and personable, and the mechanic I worked with was extremely polite and professional, as well. I will definitely go back when I need service in the future!