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Touch 'N Go Collision Center provides premium auto body repair and auto body painting services to Carmel, Noblesville, Fishers, Westfield, Zionsville and the north part of Indianapolis. We are a family-owned small business, striving to provide you quality workmanship at an affordable price. Touch 'N Go technicians do not work on commission. We don't take shortcuts to crank out more jobs.

Our only motivation is your complete satisfaction. Contact us at (317) 846-6718 or by email at touchngo@sbcglobal.net to inquire about a free estimate and experience the Touch 'N Go difference.
Services
Touch 'N Go Collision Center was founded in 2002 in Carmel, IN. We are a full-service auto body shop providing complete auto collision repair, auto body painting with computerized color matching, frame straightening and many other services. Longtime employee Chris Grissom took over the business in 2014 and strives to continue providing the high-quality service customers have come to expect.
Whether your vehicle suffered major body damage or has a simple ding or dent, Touch 'N Go Collision Center has you covered. Our expert technicians assess the damage and provide fast, free, no-hassle estimates. Workmanship is second to none and because Touch 'N Go technicians aren't working on commission, your job will receive their full attention.
No. Indiana law says you need to have only one estimate for your insurance company to pay for auto body repairs. Yes! Touch 'N Go Collision Center works with both major insurance brands and lesser-known companies. Our staff will help you understand your options and eliminate confusion. Do you use genuine factory parts to repair my vehicle?
Reviews (26)
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Todd Stockelman
Jun 21, 2022
Chris did an amazing job fixing my rear gate on Honda CRV. The touch and finish on it was flawless. Chris is also upfront about costs and keeps you updated to any potential changes or delays. Will use again! Service: Painting
Kathryn Tierney
Jun 14, 2022
These guys were great. Very up front on costs so I could make informed choices and fast/flexible for scheduling. Highly recommend
Alex Wojtyna
Jun 03, 2022
Had my hood and fender replaced and some painting done a few years ago. The work done hasn't held up very well. Didn't look too close when I first had it done, but over time I'm noticing how mismatched the paint job is. It looks like they did a satin finish on the fender/bumper, whereas the rest of the car is glossy. And paint is just plain missing on the edges of the new hood.
John A.
May 05, 2022
Got my side mirror knocked off so ended up going to this shop for a repair. People were friendly, the price was good, and the service was quick. Really not much more to say, it's a good place if you have any collision repair needs
David S.
Mar 17, 2022
Needed head light replaced due to damage and crack filling with water, set and appointment and drop the car off. Finished the same day and less that they said.
Amanda R.
Feb 26, 2022
I broke my SUV's antenna while backing out of the garage. Sue and the entire team were fantastic to deal with and got it done for considerably less than the dealership. They were able to order the part, paint it and install within the week. Very impressed with their honesty, efficiency and level of customer service.
A. C.
Jan 31, 2022
Touch N Go is THE go-to place for your repair needs! Took our new Telluride in after an unfortunate incident with a garage door. Chris and Sue took care of the repairs and made the process quick and easy! If you need collision repairs this is the place. Hands down!
Mike C.
Nov 19, 2021
I live right across from this business and I have been there a number of times for smaller projects/work/questions. First let me say that each time I have gone in, Chris listens to my concerns and even comes out from behind the desk to look at the vehicle to better understand the problem. All around I felt that the concerns were addressed and was treated with the upmost professionalism. Rates are very fair as well when compared to other shops in Carmel. Highly recommend.
Karley M.
Oct 30, 2021
Someone rear ended me so bad to find a collision shop that worked on VW.'s. Got quotes from several places and this was our favorite based on price and customer service. The staff is so friendly and helpful and the owner inspected my car himself. It took a while to get an appointment, but that's understandable with the times. The body work took 3 days and it looks beautiful, you'd never know there was damage.

They also detailed the inside of my car and it looks as good as it did when I naught it. All around fantastic experience with Touch N Ho and I'd recommend them to anyone.
Pete
Sep 26, 2021
I've done body work on several cars with Touch 'N Go before. Usually very courteous, and the work is always excellent. My last experience wasn't as optimal however. I inquired if they can assist me with a small project on my car, with complete understanding that it's not as big as insurance claims, and that they might not have time for it. However, instead of frankly telling me that they won't be able to accommodate my request (which plenty of other shops did), I was mostly ignored both in person and over the phone.

I would stop by the shop, and would mostly be left standing there rather than getting 2 minutes of attention unless I almost have to force it. Additionally, none of my phone calls, or requests for calls, ever get returned. The most frustrating part is that I only ordered parts after I stopped by the shop and it seemed they would be willing to take on my project on a Saturday - which as they put it: is the day they do small projects. Overall, it's still a great place that I would recommend - but unfortunately I didn't get the most professional treatment that I would otherwise expect from them.
Aiza A.
Sep 18, 2021
My side window was completely smashed and they restored it to looking brand new! They quoted me $200 cheaper than anyone else as well. Definitely trust them with any of my future car repairs!
Tre Graves
Aug 24, 2021
Absolutely great experience. I asked for recommendations for hail repair for my car. I looked at several places online, and narrowed down to this location. The website is clear, informative, advertises free estimates, and provides consumer information on car warranties/insurance. They were all friendly, caring. The estimate was truly "free, " no pressure at all. They worked directly with Geico. The car came out looking great, they even cleaned it up a little.
Brimstone Pyro
Jul 13, 2021
Had a guy back into my Honda Civic dent in the back panel of the passenger side. Looked HORRIBLE. I meant to get a couple of bids at least to get it fixed. But TNG was so quick and thorough in explaining everything and getting me the info I needed it I just submitted theirs. They did a wonderful job. It looks like I never got hit. If only the other guys Insurance company had been as nice to deal with as TNG.
Patricia R.
May 27, 2021
Hands down the best place to go for body work in Carmel. Friendly, affordable and overall wonderful. Chris understood our needs for the car's repairs and managed to complete the repair quickly and for much less than any nearby shops quoted us. After talking to some friends about the excellent experience we had here, they told us they also loved Touch N Go Collision Center and have been using them for years. Seems to be the go to place for body work and for a good reason!
Gerald S.
Mar 26, 2021
I found a magician here. He completely removed dents which another paintless removal facility tried to remove and was unsuccessful and said could not be done. I am ecstatic! Would go back in a heartbeat! Very courteous and recommend without reservation for dent removal.
Erin R.
Feb 20, 2021
I am new to the area and wanted to find a local small business I could trust for repairs. I came here and wow, Chris is the nicest man on the planet. He knows an unbelievable amount of information about cars. I will be coming here from here on out for any work I need done. 10/10 stars!
Claudia D.
Dec 12, 2020
My car is perfect I had a lot of work done and it was done quickly. Great customer service too. When I picked up my car the battery was dead. They jumped it and told me if I had further issues to call them and they'd get me in quickly.
Guy J.
Aug 26, 2020
Best experience ever with Chris and team. Not only does he do a great job on fixing your car, but he is very courteous, professional, and friendly. They want to earn your business. I have taken 2 vehicles to him now. An older one and a brand new one. He can fix it like new. They also do mechanic work and saved me hassle of taking it elsewhere. I absolutely recommend this place. You will have a waiting period to get your car in for repair, but I can assure you that it's worth it!
Maryann M.
Aug 01, 2020
Just picked up car from Touch 'N Go Collission in Carmel. Excellent work and very reasonable pricing! Definitely recommend! We had multiple small dings and dents from wear and tear.
Jomo Cole
Feb 09, 2020
They took my truck from being wrecked to back brand new again! Ask for Justin when you go see them! He's the best! Believe me you I don't think I would have tooken it to anyone else! They got me "Right!"
Kendall S.
Nov 03, 2019
I decided to go with Touch N Go because of the fantastic reviews online and I couldn't have made a better decision! Chris and his team are fantastic, kind people that really care about you and your vehicle. I went to Touch N Go simply to have a small scratch repaired (which now looks like it never happened), but I have also been having issues with one of my tires not staying at the appropriate pressure. Chris re-inflated it for me while I was there, made sure that I was aware it was low, and tightened the bolts for me in the hopes that it would help it stay at it's appropriate pressure. I wish I could give Touch N Go more stars!
Laurence W.
Oct 19, 2019
I stopped by here for a second-opinion estimate on our Subaru Forester. It had damage including a rear door, quarter panel, and some trim. They came in 15% less that a larger chain. They ended up keeping the car a few extra days because they found some extra work that needed to be done (didn't charge us) and because didn't like how the paint matched the first time.

They did a really nice job. The work looks like it came from the factory. They washed the exterior and essentially detailed the interior as well. I feel good about being able to recommend a local business. We will go to them again if we have other mishaps.
Ruth L.
Oct 18, 2019
Don't pass up a shop where you'll find quality service at a more than reasonable price! My first time here, Chris and his staff made me feel like my car would be in good hands and would be ready when I needed it! Top notch work- my Honda CRV looks like no dent was ever there, and the touch up paint is unnoticeable and looks great. I'm very satisfied with my experience at this shop and will definitely tell my family and friends to ask for Chris at Touch N Go Collision Center!
Tracy G.
Sep 30, 2019
From the very beginning Chris, the owner, was very honest. He took the time to look at the area of impact and answered all of the questions that I had. He was able to accommodate me during the weekend and got the job done quickly. The quality of the work was great. My overall experience at Touch N Go was amazing! I will definitely be recommending Touch N Go to others.
Justin Meimberg
Nov 30, 2018
Just got my car back and let me tell you. My expectations weren't exceeded THEY WERE BLOWN AWAY. everyone who works here is so kind, gracious, understanding, patient, PROFESSIONAL, AND EFFICIENT I will never go anywhere else. I came in from a hit and run in a parking lot. I ended up needing a new bumper and headlights (and paint for the bumper) I decided to get extra things done like take care of the rust on my hood, little touchups here and there and get my frame rails and door jams sprayed with rust inhibitor/sealer wax.

These people did all these things but they made my car look better than the day I bought it! (2011 mustang purchased in 2013 with 42k miles and no flaws or issues) Chris the owner was working after hours to get my car done. He was sitting there by hand waxing and buffing my car. He was putting last min touchups and informed me he not only did the frame rails and door jams with the rust inhibitor but he went ahead and sealed the entire hood and did the trunk lid!

He then proceeded to go back to the taillights and was buffing out a scuff that I've never been able to get out. HE MADE IT LOOK LIKE NEW! while he was doing this I opened the driver door to check the odometer reading. (I have a history of finding shops that haven't treated me well and joy ridden my car) I immediately noticed my interior was spotless. THEY DETAILED MY ENTIRE INTERIOR. at this point I'm so blown away I look at my odometer and my car moved 0.2 miles.

I couldn't stop smiling. The owner. The owner who runs a business who is booked 1-2 months out, who handles all customers concerns, insurance issues, logistics with parts etc, making his employees happy, paying his bills to run his business and pay his people is going this far to buff my car and literally make it but even better than before the accident but better than the day I bought it?!

I can't write enough about this shop. If I could rate 1000 stars I would. To anyone reading this don't go anywhere else! You won't be disappointed and you won't get this kind of treatment anywhere else! To anyone who works here thank you so much for all your help. And to Chris. thank you so very much sir! You were literally a blessing to me for all that you did.

Rest assured your shop is the only place my vehicles will be going to. Thank you again! P.s. The picture of the orange is the wax behind the hood latch that has been sprayed all inside the panels of the hood. Truly amazing experience
Sunny Gim Sk
Nov 14, 2018
My grandfather hit a deer around the 29th of December, and I chose touch n go because of the rave reviews here at Google and it was 5minutes away form my home. We finally got the car today 13th of March. Long time. They are nice, they know their facts, and mostly what's going on in the store. They did mention that they were quite busy that would take longer than a month to get to his car, I still stuck with them because it was my first time handling this kind of situation, my grandfather is over 80.

He was asking me how the car is, because his birthday was on the 16th of February, we called for an update and there were some communication issues with the collision center and the insurance company, so they didn't even start on the car, but ordered parts. Two weeks later, we found out that they had to order more parts for the car, and it might be ready around the first week of March.

It wasn't ready until March 13th. I was asking around my friends and co workers if fixing a car should take 2months or so, and what they say it shouldn't take that long. I didn't know how many parts of the car needed replacement, because I didn't know how bad the wreck was. Until the tech took us to his car and double check on what they replaced, it was over 90 parts!

I have no problem with the people there, when I saw the result, awesome. One of the guys there gave me 150 off of my deductible, and only paid 350 and life time warranty on any parts they replaced. I think they gave me that discount because they felt bad it took that long. It's just I lost so much money on the rented car, uber, rise of the heating electric bills because of the winter season, car bill payment.

I'm not a confrontational person and I just don't like getting in people's way, it's winter time and I'll be the patient one. but one Iesson I learned from this situation, keep posted on the car at least once a week, because in the end, it's YOUR car, YOUR money. I'm still going back to them because I didn't feel I was being walked over, they do care.