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Tom Shockey Collision is a premier collision center located in Waynesboro, PA. The Pennsylvania auto body shop offers comprehensive professional auto body repair services using state of the art equipment and credentialed body work technicians. Paint refinishing services are sourced through the PPG Environmentally Friendly Paint System Envirobase and customized to achieve pre-accident condition using our computerized paint color matching. Additional services include laser frame & uni body straightening, glass replacement, paintless dent repair, wheel alignments, free estimates, and more.
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Heather and Tom were schooled by the originals, both having dads who pursued paths in the auto body business right out of high school. Growing up around paint and body shops and finding they had common interests, they took to their own and opened a small two-bay garage in 1999. Resources were limited and it seemed like every project stretched them in a new direction.
Reviews (9)
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Brett Cashmere
Jun 04, 2022
Fair warning this is going to be a long detailed review so the reader understands why I gave the rating that I did. I hit a deer back in December and my insurance company works directly with Tom Shockey Collision so it was easy and convenient. They did the work and got my car back to me faster than the estimated time and the body work/paint was good. (The body work is the only reason this is not a 1 star review) So that is where what they did correct ends from here on are the issues.

So a week after getting the car back I realized I could not open the hood they replaced it was stuck down. Took it back and they get it open and said it needed greased because it was dry. Ok so that is something they should have done when they replaced it. Second the hood prop rod was missing along with all of the parts to attach it and a clip to hold a refrigerate line that was just flopping around.

They never told me these were back ordered and not in yet so I was not aware, until I opened the hood, these parts were not there. Eventually I got those parts and put them on myself along with fixing a few other things they missed that were minor I could do myself. Now most recently, this week, I went to use the windshield wiper fluid, which that did not work, and also the air conditioning did not work either.

After finding this out I took the car into my normal shop to have it looked over. Come to find out that when Tom Shockey's replaced the hood they never reconnected the wiper fluid hose. Also, more frustrating the air conditioning is not working because the high pressure switch is missing and I know they did replace a lot of parts for the AC system. (Also, I know the AC was working prior to this because I had the whole thing repair the previous summer) So needless to say I would never use Tom Shockey again or refer anyone to them.

They are not thorough, don't do quality mechanical work and they do not communicate well with the customer. If you take your vehicle to them please have someone who knows something about vehicles look over the work to make sure they did not miss anything otherwise you might be dealing with the same issue as me.
Tom Murry
Dec 24, 2021
The crew here was unable to fulfill my request for Auto Glass service but had no problem at all recommend a great glass guy that came to me and charged a good bit less than what I would have paid going through my insurance. Any business willing to lead someone in a positive direction when they can't resolve your need themselves is worth a look when they can help with an issue.
Juan Martinez
Sep 26, 2021
My Son recently had an accident. Tom Shockey towed the vehicle. I wanted him to drop it off at my house clearly told him I could not pay storage charges as I did not know how long it was going to take to get fix. Well he said he wasn't going to charge me for storage. Now he turns around and charges my insurance company 3300 hundred dollars. I will never ever do business with this person again. Just letting people know.
Gary Shatzer
May 18, 2021
Tom and his grew always do everything they can to make sure you are happy with the service. I feel very confident when I take my vehicle there I'm getting the best possible service and price. The ladies in the office are so nice and do there job making sure you understand all there is to do to get the job done.
Adam O'Brien
May 07, 2020
These guys are rip off artists. I had an accident that required a tow by the police. They called Tom Shocky. It was less than 3 miles from their shop. My bill was $250 towing $85 to clean up the scene (they didn't clean it, I did) $50 per day storage. $4000 to fix the car (I opted to not get it fixed) so decided if I signed my title over they would ONLY CHARGE ME A TOTAL OF $500.

They got my $500, and the title. Fixed the car and sold it for $8000. You will NEVER another dime from me or anyone I get the chance to tell about this place. Shame on TOM SHOCKEY! PLEASE STAY AWAY FROM THESE CROOKS!
Brenda Bryant
Apr 06, 2020
My car was in an accident. Tom Shockey was well known in the area and was highly recommended. The work they do is guaranteed. I am totally satisfied with the results. Also good customer service. It took a little longer than originally stated but it was explained why. A job well done. I would definitely recommend.
Brian Bailie
Jan 11, 2020
I had my Kia there to have the rubber seal around the windshield replaced. The staff was very friendly. I dropped my car off in the morning and it was ready by lunchtime. They did a great job and the price was very reasonable. I would definitely recommend them!
Dawn Meckl
May 09, 2019
I have recently had to have my vehicle into Tom Shockey Collision for two repairs, the work was great! If I had any issue, Tom worked with me to get it fixed. They worked around my schedule, secured me a loaner car and took care of everything. Michelle is always such a big help! I love their customer service and would highly recommend them to anyone no matter how big or small the job is. Stay local and the personal service is without compare. Thank you Tom and crew, again!
Isaac Schaszberger
Feb 19, 2019
Everybody at this shop is there to ensure that you, as the customer, have the best possible experience. They have repaired our vehicles twice before, and each time Tom and his crew go above and beyond to demonstrate the upmost in business integrity. They are transparent, consistent, and go the extra mile to take care of you. They really care and show it in the way they treat you.

This last time we had made plans to leave town (to visit family before Christmas) and they had our car ready for us so we could still keep our schedule! I can't recommend them enough. If you find yourself in a bad situation, Tom Shockey Collision is a safe port in a storm.