Three Brothers Car Repairs

If I could give 10 stars I would. Had the pleasure of working with Paul he went above & beyond in customer service & made sure that everything that he could find wrong was repaired. I will DEFINITELY send clients your way! Service: General repairs & maintenance

Paul is just flat out rude. Long story short. My car was supposed to be left out for pick up and it was not. I was stranded. Beyond fed up. I have never dealt with a professional THAT rude. Everytime I talked to him! He doesn't like to answer the phone if he even picks it up, doesn't like to answer basic repair questions or anything, work at the service desk doesn't like that either! His neighbors in that area don't even like him and say the same.

Just great customer service all around. I spoke with Toya and was pointed in the right direction towards getting my truck back on the road. I just want to say thank you. It's not everyday that you get great customer service from a auto shop now days you know. Thanks again. Service: Wheel alignment

Thanks to A-1 Auto my car is up and running again at an affordable cost! I trust them with my car anytime! Thanks, Mary Service: Check engine light diagnostic

I went to the repair shop just by chance and I am so glad I did! Not only did they tell me what was wrong in layman's terms, they fixed everything without breaking my wallet. The people are so great and friendly and the work is superior to a "higher profile" repair shop. I recently moved out of the immediate area and will continue to go back just for the fact that being a single woman they didn't take advantage of me.

I do not recommend this shop at all. Paul is very friendly and does do his best to be informative and thorough, I will admit that. I took my car here because my check engine light came on. They fixed the ignition wires and everything was fine at first but the check engine light continued to come on. I brought it back and explained what was happening and was told there was nothing to be done because they could not locate the issue.

I took my car to a different shop and they immediately noticed the ignition wires were not plugged in properly and that was the issue. I appreciate trasnparency and honesty, especially as someone who is not well versed in cars, and I do not feel I got that here. I should not have had to take my car somewhere else to fix an issue with a repair done by this shop.

Critical: Value My wife called to get a quote and getting her brakes changed, they quoted us 950. 08 kia Rhondo. No other shop has quoted over $300. The only reason she called is because they have a triple A discount. 10%.won't cut it. Ridiculous.

Three brothers was a true god-send for me during a difficult situation with a vehicle that became a giant paperweight when the engine seized up. Paul and his team were very helpful, honest, and transparent in their diagnostic and provided me with a breakdown of the work to be done, and even alternative ideas to help me weigh my options. I felt like they had my best interest in mind, and their quote was more than fair. Even though this shop is out of the way for me, I hope to be a life-long customer!

Critical: Professionalism, Quality, Value Came here for an Uber inspection, was told to get a reflector for my rear of car. I ordered the reflector, and when I came back they told me to repair my tail light. They pretty much stole my money & when I asked for a refund the guy at the front almost slammed my finger in the door. Service: General repairs & maintenance

A1 Auto Three Brothers har me in and out innocent time. The best part about it was I came in as a walk-in. I needed an Inspection and was still able to be serviced in a timely manner even without an appointment. This was able to happen even with customers already there before me. I will definitely be returning to them if I'm in need of an auto repair.

Oh and my inspector Clifton gave me some really good advice. He told me what to look out for if I decided to take my vehicle for service elsewhere. The advice he gave was very helpful so that I wouldn't get ripped off. This business is awesome!

I am discerning when it comes to vehicle care; always suspect of mechanics' competency and honesty. I look to developing a relationship in all business matters and will always pay more just for that. It usually takes some hunting around to find such a shop. My initial impression with Dan's customer service offered immediate assurance that these guys have good character.

Many positive reviews also bolstered the decision to choose them. As a new resident of Maryland needing an inspection, Three Brothers took the vehicle right in and it was completed efficiently. I needed a couple suspension repairs which were logical. Dan kindly answered the question I had and overhearing conversations, it's evident employees are knowledgeable and professional.

Three Brothers serviced the vehicle the next morning, no wait. Dan quoted me a price and the estimate was 100% accurate to the final bill. I also spoke will Paul and he was easy to speak with. The work done performs to expectations. I will definitely return to have future service done by these guys. The shop is a bit out of my way, but this is a very small inconvenience for quality.

6 stars. Ideal service. All business but friendly; efficient, very customer service and useful tech oriented (keeping informed, explaining work, juggling jobs, offering options, quick response, etc.). On Mother's day evening, googled car repair (I was out of town) and found excellent info and reviews for A-1/3 Brothers. Used their online appointments link to request 8 am next day appointment.

They called at 8:20 am and said to bring the car in. My complaint was an awful grinding noise from the rear, initially at low speed, then forcing me off the freeway. They did a 12-mile test drive, including freeway, then, at my request, repeated it with me driving. Still no noise. They thoroughly checked the car, found several items that needed repair very soon, but not immediately, and some that should be done in the near future.

They printed it out in clear, list form. I decided to have them do the very soon work. They ordered parts, did the work, and I was soon on my way. While in waiting room, observed constant stream of a variety of apparently satisfied customers. Cost was reasonable, great experience.

Great experience in my visit here today. I had a tire light coming on and was preparing myself to be told I needed to replace one or more, and they actually checked out my tires, made a quick fix (I was lucky it was nothing big this time!), and sent me on my way without a charge. This quick and courteous treatment definitely built my trust, and I will be recommending them to everyone I know who is looking for a trustworthy auto shop in Baltimore! Thank you so much!

I would recommend these guys in a heart beat. Excellent service. They are trustworthy, friendly, fair, and very professional. They have a new loyal costumer. Prices are not cheap, but would gladly pay these guys what they ask because I know they're not robbing me. I had an issue with my car that I assumed was a clutch problem. Took it to a transmission place to have it checked out and was told that my transmission needed to be rebuilt for 3k!

I came to Auto A1 three brothers for a second opinion - they told me the transmission is perfectly fine and that it was indeed a clutch issue. Paul even suggested that repairs can wait as the issue might by work itself out! Also had them do my Maryland inspection. Gave me a list of repairs, some of which I did myself, and they were very helpful and understanding about it. Overall, great shop and great folks. Had an excellent experience. I would definitely recommend this place to anyone that needs work done on their car.