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The Auto & Tire Doctor This place was absolutely phenomenal! We were on our honeymoon and our cars check engine light came on and the car was stumbling on acceleration. I went in and spoke with Angelina and let her know I needed a tune up and to top it off we only had 2 days left in town at our rental house. She immediately went to work sourcing the parts and getting me set up for the repairs.

Angelina was able to source the parts for the next day. Thank god! I brought the car in the next morning and they went to work. I called around 3PM to check on the status of my car and Angelina informed me they were having a tough time getting the plugs out of the back of the motor and we may be delayed until the next day.
Services
To provide our customers with friendly, professional, and timely service, and to exceed our customers' expectations. We are committed to excellence. We are a full-service automotive repair and maintenance shop providing services from oil changes to detailed diagnostic work on all makes and models including RV's.
A word from our friends at Jasper Engines. To learn more about the engines and transmission we use and trust, visit the Jasper Engines page of our website. The Auto & Tire Doctor is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call The Auto & Tire Doctor (530) 587-2178 if you have any issues in accessing any area of our website.
The Auto Doctor is very proud to achieve the Blue Seal of Excellence Recognition Award by ASE. Finding a good auto repair facility is always a concern, especially when the unexpected happens. One important thing to remember is to look for ASE Certification. ASE-certified automotive technicians and other service professionals can be identified in several ways.
Do you know a family or individual who would benefit greatly from the gift of a refurbished car donated by The Auto and Tire Doctor? Someone who constantly giving back and helping others? Someone who truly makes a difference in our community? We want to help make this holiday fabulous for a local family or individual.
Reviews (29)
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Shana B.
Apr 25, 2022
We dropped off our truck at the end of March. It has been in the shop for over 6 weeks. The truck is still not repaired. They keep promising to call us with an update and we have to keep calling the office. VERY POOR COMMUNICATION & unprofessional. It has been a very disappointing experience. I really wish that they followed through on what they said they would do.
Brian L.
Apr 12, 2022
As an engineer, I'm embarrassed that I didn't bring either a tire gauge or pump for this long of a trip. So when my tire pressure sensor went off, I headed to this shop since it was open later and there's no appointment needed for quick check ups, and I needed an expert to tell me if there's a leak. I couldn't see or hear any damage to my tires.

Head on over there, and the guy is friendly and the checkup was immediate. Oh, did I mention that it was free? Anyways, my tires are good, but my tire pressure sensor is faulty. These are good people that remind me of Southern hospitality. Highly recommend this shop.
James Chen
Apr 08, 2022
Friendly, fast, and professional. And open on Saturdays! Kudos to Josh and Ricky.
Paul V.
Mar 11, 2022
Truck tire mounting & balancing, alignment service. Previously I've had tires mounted / balanced at Incline Village Tire Dept. They do a great job when it comes to balancing heavy tires. I was looking for a shop in Truckee and checked out the three main tire shops. In my view, Auto & Tire Doctor was the best choice when swapping in new winter tires.

They didn't hit me with any big extra fees BUT they did hit me with a surprise inspection which wasted time unnecessarily. GOOD: - Fair price - Friendly around the shop - New tires & alignment are running pretty smooth, no major vibes or misalignment on center. Some very minor vibes in cornering. MEH: - Estimation: I was told about 3 hours for mount, balance, alignment.

I waited for about 5 hours (9:30am - 2:30pm) at their shop. BAD: - Communication: I asked for wheel and alignment services only. When I got the truck back, I found out that they did other things. They inspected my front diff fluid, rear diff fluid, transfer case, coolant, windshield washer system, hood lift shocks, brake fluid, steering rack, shocks, CV joints, battery terminals and more.

This is a problem because I had already swapped out all fluids (diffs, tranny fluid, brake fluid) prior to coming to this shop. First, don't open differentials, transfer case, or really anything else without the permission of the owner. Second, ask about the status of the vehicle and warn the owner of any other work or inspections that might happen.

This could have been avoided by communicating the work to be performed before starting. Maybe this is why the work took longer than expected? Overall, a solid choice for tire work but this is the first time I've ever asked a shop for wheel / suspension work and then found out that other areas of the vehicle were touched. These surprise inspections must be a new trend.
Jeanpierre H.
Mar 01, 2022
Rip off. Had my car checked by another mechanic while I was present, nearly none of the parts that claimed to be replaced in my car, were actually replace. How do you replace a sensor or vault without noticing that the vacuum lines that they connect to are broken?
Xavier M.
Feb 02, 2022
THE BEST CUSTOMER SERVICE! On the way up to Truckee my car got piece of snow chain punctured in it, called this shop, and they were able to get it done 3 hours earlier than anyone else! The mechanics took time out of their lunch to help us! Without them, our vacation would have been done for.
Rick S.
Jan 14, 2022
My windshield fluid sprayers stopped working. Brought the car in and Alan (GM) took a look and got me fixed up (for no charge at all) in under an hour. Everyone else working there was super nice. THIS place is where you want to take your car. Thank you Auto Doc. You're awesome.
Nc C.
Nov 08, 2021
This company has lied to me twice about my brakes. The first time, I got a second opinion after the auto and tire doctor had told me I was in the verge of hitting metal, and turned out I was at 60%. Now, the second time, I have been told they are hair thin and need replacement. we took the wheels off ourselves ( only reason we don't do all the work ourselves is because we don't have a garage and live in snow and it's cold) and the pads are about as thick as the brand new ones in the box.

I don't trust this establishment To give true and trustworthy estimates at all. BEWARE and get a second opinion. Only go if you're desperate or have money to burn. They could have charged me 900 bucks to "change" my brake pads and wouldn't of had to touch them. Shady
Luke Stone
Sep 15, 2021
Super fast and convenient, always seem to get done ahead of time!
Susanne J.
Aug 21, 2021
I was having trouble starting my car due to a battery problem and a loose connection. I called and spoke to Alan who told me he had a part for that and to bring it down. Alan, who happens to be the General Manager, installed a shim on the battery and applied an anti corrosive while I waited and then sent me on my way. It's nice to know there is a place like this in my town with people who go the extra mile to earn a loyal customer. Thank you so much!
Shawn He
Aug 17, 2021
We visited Lake Tahoe in a superbusy July 4th weekend and got a flat tire with a very tight schedule ahead of us. During that crazy holiday weekend, the Auto Doctor was the only one serving the tourists like us within 40~50 miles in Truckee area. Kari and the team saved our trip with quality and immediate service. Really appreciated their great great helps!
Emily B.
Jul 15, 2021
Awesome service! I needed a repair done quickly due to a business trip and Alan went above and beyond to make sure it got done--transporting my car after hours off site to get a part installed and getting it back to me the next day. Thank you so much!
Terry Hilton
Jun 19, 2021
I had a unique problem where the oil filter was installed by another service so tight I couldn't remove it. They took it in and we're able to break it loose at no charge so I could complete my oil change. 10 minutes of kindness goes a long way for good customer service. I've used and will continue to use The Auto Doctor for my service needs. Thanks
Hugo Patterson
Jun 14, 2021
I needed a shot of grease in the hubs of my trailer's wheels. I called and though such service is clearly not their bread and butter, they said I could come by. When I got there, I had a brief wait before a technician grabbed the grease gun and took care of the wheels. I very much appreciated them going off the menu to help me. Great experience.
Jess Y.
May 31, 2021
Went in because it was the cheapest in town including Reno, but boy am I delightfully surprised. Took less than an hour and they were so friendly even when I asked them a couple questions related to some dents on my car. Just became my go-to oil service place.
Slosh R.
Apr 08, 2021
These guys here are super on it! They make things happen, quick and easy with no issues or hassles. They are honest and I recommend them and their services. I will definitely be back to them for ANY work I need done on my truck. I had issues with my Smog test thru the DMV and Josh and his team helped me, calmed me down and got me a new test super fast. If you're looking for honest and good work done, this is the place. Thanks!
Lissette C.
Mar 23, 2021
We were having some car trouble while on our Tahoe snow trip and so me and my husband stopped by the auto and tire doctor. Spoke with Allen who was such a great help and very honest with us! We really appreciate it! Thank you auto and tire doctor!
Joyce Lewis
Mar 10, 2021
I just want to Thank y'all so much for all your hard work, tenacity, patience and professionalism in getting my truck to pass smog! You were fair, so kind and I appreciate y'all so much! Thanks AGAIN for ALL YOUR HELP!
Connor U.
Feb 16, 2021
Came in for a squeaking noise coming from my wheel. Got an 8 am appointment and waited three hours for them to pull (5 lug nuts ) off and blow the brake pads out with an air compressor/ clean out the build up from the road salts. Ridiculous for such a simple task Stop over scheduling your appointments
Jessica Mellett
Feb 06, 2021
Terrible customer service, the opposite of "express, " who makes a customer wait 3 days for an oil change? The guy at the counter was incredibly rude, ESPECIALLY because we didn't live right there in the little mountain town where this place has advertised that they're available? Here's a clue - DON'T live in a tourist town if you hate 'outsiders.' I used to live in Tahoe City, I know how much people hate tourists, but don't be in customer service if you hate serving customers! Go 20-ish miles further and get what you need in Reno. This place stinks.
Maurizio Gavardoni
Feb 01, 2021
I had a problem with my rear fender that was detaching. Even though this was not the primary job at this shop, the two guys and TJ in particular were very friendly and fixed for me in a few minutes without charging me for their time. This was very nice from them and made my day. I definitely recommend this shop and will use it for sure when I am back in town
Jordan H.
Dec 28, 2020
Tyler was great! Was kind, efficient, and my car was good to go in minutes! Highly recommend
Michael N.
Dec 26, 2020
I cannot express my gratitude to the guys in this outfit. Xmas eve our hood would not latch and we had to drive home. They helped us out immediately with kindness and good will, fixed the problem and would not even accept a gratuity for their work. Honest people, iI would trust them blindly.
Sasha David
Nov 22, 2020
Best. Experience. Ever. It was Saturday afternoon and we had no other options to get our flat patched ahead of a snow storm. We were about to be stranded for 2 extra days or have to drive hours on a donut to Reno - instead they stayed open later so we could come in and get our flat fixed. We are super grateful!
Katie B.
Oct 04, 2020
Was sent here by auto doctor express lube, for damage they caused to my vehicle during an oil change. Service was efficient, complimentary, and Allen went out of his way to acknowledge the inconvenience I was experiencing. Thanks for the quick fix!
Mike Vanderberg
May 07, 2020
Everyone one there super nice. Always willing and able to get our vehicles up and running. THE AUTO DOCTOR KEEPING Suddenlink ON THE ROAD!
Dennis L.
Jul 14, 2019
No doubt the biggest and best automotive repair shop not only in Truckee, but the Tahoe Basin. I've done business for over ten years. They always been extremely professional and I've never once questioned there integrity. These guys have worked on both European cars and domestic. There old school they fix the problem the right way the first time. They always gotten Y vehicles fix right the first time, as well as on time as promised. Just a pleasure to do business with.
Jose Flores
Mar 27, 2019
Customer service was outstanding! I just needed my wheels checked and re-torqued as I had new wheels installed just before driving up to Truckee. They got me in on a Saturday within an hour of my first call & I was in and out in less than 20 minutes. To top it off the gentleman didn't even want to charge me for the service. I left a tip. While I was there I watched the manager assist two more people that were having "unexpected" car trouble.

He was a solution maker, not an excuse giver. He provided detailed explanation of repairs made to one customer while assuring another customer that his brake problem would not only be properly diagnosed but would be completely repaired by the end of the day, it was almost 3pm when the manager told the customer this. We frequent Truckee for family trips, now I can confidently plan any and all my scheduled or unexpected repairs without having to worry about being away from home.
Mike B.
Jul 08, 2018
On our drive back to Reno we discovered a rather large bolt in one of our tires. The cell service from Graegle to Truckee was spotty at best and we searched for the nearest place that could do a tire repair. We found the Auto and Tire Doctor. We arrived about 12:30pm on a Saturday and they close at 2pm. Lucky for us they thought they could fix it.

If not they would put our spare on as they did not recommend driving on the freeway with the bolt head sticking out. We waited in the lobby for about 30 minutes while they worked and were told they were able to repair it. The lady told us the patch would last longer than the tires since they are getting close to replacement. Overall it was a great experience and the shop seems to have a lot of local business, they have also been in business for over 30 years which tells you something!