Spirit Honda

Terrible customer service. Scammy pricing. Charged 140$ to just check if i need alignment. I thought alignment wouldve been included. But no after rhey check they try to charge you 120$. Not to mention i am paying the 60$ maintenance package with my car. Save ur self some headache and dont go here

We live in Northridge and went all the way to el monte to this car pros. Hard to find a car these days and been calling around to all the local and far dealerships. Even went into some local dealerships and the attitude of them was terrible. Take it or leave it price and yes we have markups. I called Car pros said they can work with the price a little bit.

That is all I needed to know. Drove all the way there and worked out a great price and was worth it. Everyone is so nice. Put a deposit down to lock up the agreed price, car came in 1 month eaxactly as estimated. Do all your eesearch then give this dealership a chance and you will be happy. We are extremely satisfied!

Tony Aguilar was really bad sales man. He keep telling me to take chill pill cause I was asking question and when i was approve for loan they only wanted give what ever car they want. When I walk away told them wasn't interested. I notice they run my credit again. If something happen someone still my information. I know where is coming from.

IF YOU PAY MORE THAN MSRP, THEY ARE RIPPING YOU OFF. This was one of the worst experiences I ever had while looking to buy a car. I was emailed by several sales managers in the same email chain (Edgar Villanueva, Peter Duarte, and to a lesser extent Kathy Martinez and Perla Medina). I asked for a quote on a new CR-V to buy for my grandpa and they responded 2 days later with a quote that had a $5k market adjustment and over $4k in accessories "El Monte Package" that were no more than a rubbery cargo tray, mud guards, and wheel locks. Needless to say, they did not earn my business, especially after emailing me every day for the past week to get me to come in and pre-order a car (read: not even at the dealership yet) that was priced $9k over MSRP.

I said I would shop around and they kept pushing me to come in, politely but still at a price over MSRP. After telling them I bought a new car elsewhere, they even asked me for information for their market research. EDGAR, I bought a new HR-V from a dealer in SGV at MSRP and brought it home same day. I will never buy a car from a Car Pros dealership, just awful what they are doing during this economy.

I had the most fantastic experience at Car Pros Honda El Monte. Of course, it wouldn't have been as easy and amazing without the help of Kit, Pedro, and Jesus. Kit was the most patient and knowledgeable sales rep I've ever worked with. If you're looking for a car- ASK FOR KIT. He will give you an exceptional experience. They all made sure I got the best deal possible, team work really makes the dream work lol. I will make sure to come here for my future car purchases & make sure to recommend them to anyone inquiring for a good deal on a car. Thanks guys!

After talking with Tony and asking him for a price he wouldn't give me one. Finally his "boss" sent me a text and said the car was 10K over MSRP. That's 5k dealer add on and 5K in options I didn't want. I asked to have a car ordered. I have never been treated this badly. I buy a lot of cars one every year or 2. this dealership is a joke. buy anywhere else

The entire team that helped us was amazing to work with, they were honest and leveled with us from the moment we stepped on the lot. Julian was our sales guy, he heard all of my must haves and managed to exceed my must have list and stayed in my budget. It's a tough time to buy a car and this place made it so easy and fast! I love love love my new Civic! Thank you Julian!

Thankful for Robert today helping me with wheel alignment without appointment. Got it done and reassured that my car was in good hands!

The customer service here was wonderful! They were very attentive and helpful. Every employee that I interacted with was very thorough and patient as they took the time to help me through the whole process and answer my many questions. Made my first time buying a car a stress free and gratifying experience. Allowed me to fully enjoy and get excited about it. No complaints!

I would like to take a moment to thank you guys at Car Pros Honda El Monte for helping me and my family find the perfect vehicle, especially a big thank you to Suyapa and Jimmy, you guys were a big help when It came to figuring out the best option for me, even when I had some concerns and doubts you guys helped clear things up and made it easy to understand. I love my new car and friends and family love it to!