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Our large facility features the best equipment on the market to help our factory-trained specialists provide you with fast, high-quality auto body repair services. From sturdy lifts to advanced tools and computer systems, we easily restore your vehicle back to precise factory specifications. Our goal is returning your vehicle to a safe operating condition and making it look great-a goal we accomplish every day in our state-of-the-art facility in Norwood, Massachusetts.Spencer Collision Center is a collision center repair shop that offers a wide variety of auto body repairs and custom painting services to bring your vehicle back to good-as-new standards.
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I am writing to inform you that the work provided by Spencer Collision on our Cadillac CTS-V was performed in the upmost professional manner I have ever experienced with an auto body shop in my entire life. Very Honest, Very Meticulous, Very Diligent and Very Caring about the work he performed on our car.
Spencer Collision Center is an authorized referral center for insurance companies. Due to our high levels of excellence and affinity for quality when it comes to auto body and collision repair, insurance companies have made us their first choice when referring a shop to their clients. The following companies have trusted us to complete each collision repair in a timely and efficient manner.
Because we are dedicated to providing you with the best auto body repair and collision damage repair services available, we proudly feature a staff of I-Car and ASE-certified technicians. With our training, knowledge, and skill, we perform the appropriate collision repairs, restore your vehicle to pre-accident condition and get you back on the road in no time.
Reviews (13)
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Mario Wanderley
Mar 20, 2022
Great experience repairing my bumper and touching up a couple of spots! Quality work, on-time delivery (actually sooner than expected), reasonable price and great responsiveness/attention by Doug, the owner. Services: Body & Trim, Painting
Ryan Gallagher
Feb 24, 2022
Doug was extremely knowledgeable and helped walk me through the entire process. He provided strict timelines and met the goals. I would highly recommend this business!
Bill Kane
Feb 07, 2022
Had another great experience with Doug and team at Spencer Collision. Responsive, accurate, and detailed during the quote process. Repaired back to new on schedule. Highly recommend Spencer.
John Meigs
Dec 14, 2021
Excellent work overall! Easy communication, and Doug took care of going back and forth with insurance. Very happy with the quality of work and level of professionalism. Services: Body & Trim, Painting
Charles Scampoli
Dec 07, 2021
Spencer Collision is the best auto body shop around. I highly recommend his shop as well as his work.
Rob Dupre
Jul 19, 2021
Extremely happy with the work! They are professional and courteous! Working with Doug (the owner) was very easy. He responded to my questions in a timely manner and kept me up to date as the work progressed. In my case it was repair from an accident. He also handled several modifications I had been wanting to make at the same time. He gave me great advice to help me decide was best for me. He handled sourcing the parts and ensure they'd work with my vehicle, which was not always easy! Truck looks amazing!
Barbara Lee
May 20, 2021
This is my second time using Spencer collision on my Cadillac Escalade and he has done an excellent job if I ever had a future need for work again I would always choose him. Services: Painting, Body & Trim
Michael Fein
May 17, 2021
Doug made what can often be a stressful experience a breeze. He kept us updated throughout the entire repair process, worked seamlessly with our insurance company, answered all questions and delivered on time. Service: Body & Trim
Steve Brown
Jan 28, 2021
I have been going to Spencer Collision for body work for several years now. The process has always been straightforward and pretty painless. They work with the customer and insurance companies to get the work done right and on time. I have never had a bad experience here. Some fairly complicated repairs have come out like new every time. Just to be clear, none of the crashes were my fault!
Frances Saunders
Aug 26, 2019
We had a decent amount of damage to our Honda Accord that needed to be repaired. Immediately we were impressed upon our arrival at the shop with the professionalism displayed by Spencer's staff. Considering the shop was located on Route 1, we were worried about how high their prices would be, but were pleasantly surprised when their estimate was in line with other body shops in the area.

We decided to go with them and couldn't have been happier with the result. The quality of their work was such that our car looks as good as new, and they were able to deliver it within the promised timeframe. If you are looking for master craftsmanship, competitive pricing, and a company that takes pride in its work then I highly recommend this company. We wouldn't hesitate to go back.
Georgia Beliveau
Jun 15, 2019
First car accident on my new Infiniti QX80 hated that I now had to deal with this problem! Thought it was going to be a long process and that my car was never going to be the same. Boy was I wrong, luckily from the moment I stepped into Spencer Collision this problem was no longer a problem. Doug stepped in and took over. Doug turned around a same day estimate and how long he would need my car.

All I had to do was schedule a date that worked for me and in 2 short days i picked up my car as promised. Car was repaired, bumper was painted just like new! No hassle with insurance, no hassle with driver that hit me, Doug handled it all from start to finish. I highly recommend Spencer Collision, fantastic work, professional, exceptional service and peace of mind!
Debra Frost
Jun 08, 2018
Great experience with Spencer Collision, after the bad experience of having my car hit in a parking lot by someone who then disappeared. Doug was so helpful in working with my insurance carrier. The appraiser substantially underestimated the cost of the repair but Doug was able to negotiate with them and show that the job was much bigger than they thought so I was fully covered. Doug was extremely accomodating with my schedule for dropping off and picking up the car. The job was beautifully done and they even washed the car before I picked it up. Highly recommend this shop!
Miriam Langelier
Jul 01, 2017
Excellent job! A tree fell on the hood and windshield of my car. I took my car to Spencer Collision and they were very professional and precise with replacing and fixing the parts. It came out beautiful! Super pleased with the work.