Smitty's Automotive Service

Why? Because my car is horribly messed up because the workers ruined it and made it worse! My seats were messed up and torn up whenever I got their supposedly they said "well we had to ruin the seats to fix it"! I want a refund also, they should of fixed it not make it worse this is horrible never come here now I have to pay 120,000 in repairs thanks, be ready to come to court CEOS I'm suing.

Five stars? If I could give them 10, I would. I was in the market for a reasonably priced 2nd car, found what looked like a decent vehicle and picked Auto Tech out of the internet. I could not have found a better, more professional and reasonably priced shop. I live several hours away, so they had no 'skin in the game' other than their reputation.

If I ever have occasion to need a shop in Lexington, they are it. It turned out the vehicle was not good and I did not want to appear on Judge Judy, a victim as she puts it, of puffing. Auto Tech saved me from that misery and it appeared that the vehicle would probably not have even made it to my home. so, there is nothing more to say than THANK YOU AUTO TECH!

Do not do business here. There are cheaper places & friendlier staff to do business with. The people in this office over the past year have been awful. I dreaded having to call them. I switched companies, saved money, & couldn't be more happy.

Very knowledgeable/ friendly personnel. Don't routinely rate insurance companies but I had very pleasant experience. Rates were great as well

Being new to town, we were not sure where to take our daughter's car when it "died." After reading reviews, we decided to have it towed to Auto Tech Services. Well, they have most certainly earned their excellent ratings! We found them to be honest and fair. The communication throughout the diagnostics process was excellent. It turned out to be a minor issue--thankfully! We are happy the car is fixed and happy we have found a garage we can trust in Lexington!

Honest competent and very accommodating. A tow truck driver told me it's the best shop in Lexington - and I agree. I trust them completely. Auto Tech will not try to sell you a service you don't need. They take care of older cars.

The friendliest and most professional auto repair shop I've ever been to. I went there because I needed custom brake lines since the Subaru dealer no longer could get parts for my ancient car. Auto Tech Service was directly recommended by the dealer, and they accepted my towed car without me present and they gave me a fair price for the repair.

It quite honestly was more than the car was worth, so I declined the service, but they were willing to let me have a salvage yard pick up my car from their lot and they even notarized my signature on the title! Not bad, considering I declined their service. I know I am taking my next car here for service.

I am meticulous in the care of my car as I drive it out of state weekly and depend on it. I am only home on weekends and only able therefore to get my car serviced on Friday, so my time is at a premium. Auto Tech is not the cheapest provider, but I am willing to pay their prices because I trust them to do solid work. And they do still do solid work. Having said that, I've sensed that something has changed within the organization. It's in the little things.

I had scheduled a transmission fluid drain/fill to be done yesterday along with two other routine tasks. I called the week before to confirm what I had scheduled so that all necessary parts would be on hand and there would be no problems/delays. Despite this, I was told after I arrived yesterday that the drain/fill could not be completed because they did not have the tools/knowledge necessary.

Keep in mind that the drive for me to this business is 48 minutes each way, as I live outside of Lexington. The staff was apologetic for the inconvenience, and I was gracious, but I have to say that I have seriously begun to question the ability of this provider to meet my needs, especially considering the long drive and premium prices. The staff took steps to reach out to a dealer (on my behalf) who could perform the service, but the number they gave me for the dealer when I left wasn't correct. Net/net, I had to find an alternate provider on my own who is much closer to home and, I believe, more competent and knowledgable.

Best auto service place ever! They have twice squeezed me in last minute, which I appreciate. I brought in a used car I was thinking about purchasing for an inspection. It was supposed to cost $179. The tech shortly found a potentially major problem with the vehicle and asked me if I wanted him to continue. I said no need and they only charged me $50. Best money I've ever spent. Can't say enough, I love this place!

I took my Honda Accord here when I was in Lexington visiting family. There was an issue with one of my tires that none of my regular repair shops could fix. I did not want to go back on to I75 with the tire like that so I took it in for service. I was really surprised by how fast they were. They fixed it almost immediately and I was on my way. I'm glad I took my car there. Thanks!

Had steering belt repaired on Toyota Camry. They gave me a great price and did an excellent job. Also, we left Ray-Ban sunglasses and a change purse in the car and nothing was touched. They are extremely honest and fair. If I could give these guys 10 stars, I would.

Great service, great mechanics and even better customer service. I took my mitsubishi Eclipse gst that's basically a race car up to them and they had it running like a dream within 2 days. They even got the parts for cheaper then I could for me. I highly highly recommend this shop. They are kind of pricey But they are one of the best shops in lexington. I don't take my car anywhere else!

Fantastic service. Personable, honest and very knowledgeable staff, more than willing to go out of their way to help resolve your auto issues. They have a drop-off box for your keys if you need to leave your car before they arrive in the morning, and they will gladly give you a ride to work and pick you up when your car is ready. They open at 7:30 AM, which is very much appreciated by a night-shifter like myself and they are always very accommodating about getting my car in quickly and getting me on my way before too much daylight has passed! Wouldn't think of taking my car anywhere else in town!

I went there and had the headlight restoration. It was quick and at at good price. Made a big improvement. my headlights look like new. Can not comment on other services offered there.

Have used them for 5-6 years now. Very knowledgeable and great staff. They work hard to find the true cause of your problems, and don't use a shotgun approach. Unfortunately, they have gotten more expensive over the last few years. However, much better than most service organizations in Lexington.